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Need a tow truck near me in Falls Church, VA, along I-66 or I-495, or anywhere in Fairfax County? Henry’s Wrecker Service provides 24/7 emergency roadside assistance, as well as light, medium, and heavy-duty towing services. From cars, SUVs, and motorcycles to RVs, box trucks, and 18-wheelers, we offer safe, professional towing and recovery to keep you moving. Our heavy-duty towing and recovery services include semi-truck towing, tractor-trailer recovery, mobile rotator service, bus towing, and heavy equipment hauling. We also handle load shift corrections, cargo transfers, decking/undecking, and off-road winching. Serving Falls Church, Arlington, McLean, Tysons, and surrounding areas, we keep drivers and fleets on the road — day or night.
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What clients say about Henry's Wrecker Service in West Falls Church (VA)
I'd give 0 stars if I could. 100s of cars parked along a road with people trying to see nature. This company decided to prey on these people trying to have a nice fall day and tow all of their cars. This is outrageous. When going up to the tow truck that had my car and politely asked if there was a drop fee I could just pay since I was there and so was the car. He said no and told me I could figure out a 30 minute drive while I'm in the middle of the forest with no service. It is insane there is no drop fee or anything of the sort. Another man was getting in his car and they were still trying to tow it as he was in his car starting it and trying to drive off. This is cruel and the company deserves to go under.
Towing is already so wrong, stranding people should not be legal. I was attempting to enjoy the national park along side 100’s of other visitors. I finished my hike to find tow trucks towing a 100 plus cars parked along side the road due to the government shutdown. We ran up to the truck that had my car on it and tried pleading with the driver if we could just pay the drop fee so we can get our car back. He just drove away leaving us miles away from a highway and with no way to get to the tow company. After a long walk we made it to the busy road where we walked till we got service again and the ability to call an Uber. The company took my car 30 minutes away and now I can expect to pay $200 or more to get my car back. This company is diabolical- stranding people especially when you are in sight of your car is just evil. I don’t know how you can ethically run a company like that. Do better
Now, I know the towing place is not a fun experience, but the employees there were SO helpful. Especially the receptionist (I forgot her name!) I was wrongfully towed in Fairfax, and Henry’s defended me by explaining to the property manager who towed me, didn’t charge me, and got me out fast. I appreciate all the employees and how helpful they are. Thank you so much!
really thanks for the dispatcher, Austin with henrys ,i had a really tough time trying to get my vehicle released, and I want to sincerely thank the dispatcher who went above and beyond to help me. Throughout the whole process, he kept me updated, was patient, and genuinely tried to assist in every way possible. After days of frustration, his support made a big difference. It’s rare to find someone who truly cares, and I’m very grateful for the effort he put in. Thank you again Austin for everything! thanks Henry's Wrecker Service <3
I can't say enough good things about the tow truck driver, Travis, who came to my rescue during a storm. He arrived promptly, kept me updated on his ETA, and was incredibly polite, immediately putting me at ease in a stressful situation. Despite the weather, he was kind, calm, and very knowledgeable. He even took the time to explain what might be going on with my car. He didn't have an easy job towing my car since we couldn't get it into neutral, so he had to do some extra work. He went out of his way to ensure I was safe and comfortable and was extremely accommodating throughout the entire process. I’m grateful for his professionalism and compassion.
Henry's was quick to answer the phone when I called and dispatched a driver immediately. I had called 3 or 4 other companies and no one would even agree to tow me since it was to a different county than the one I was in.
They practice the most disgusting and unethical business I may have ever seen in my entire life and that comment is not to be taken lightly from someone who used to work in the car business…
As you can see from the photos, I was involved in a severe motorcycle accident after being struck by a stray mustang driver on 395. My neck was fractured and I spent 4 days in the hospital just to come out of there and find out my motorcycle was taken by Henry’s to their towyard.
They charged me $1,325 to collect the remnants of what was left of the motorcycle. Insane fees with zero backing to it. $90/day storage fee just for them to throw the bits and pieces of my motorcycle next to a pile of scraps.
I explained to them my situation and that I’ve been severely injured (probably apparent looking at the motorcycle) and had no way to pay their exorbitant and immoral fees and also cover my rent/additional expenses that have stemmed from my accident, and yet they had zero interest in assisting in any way. No waiving of their arbitrarily made up fees, no payment plan option, no splitting the payment over 2 weeks even….
I made a roadside assistance request online via USAA and Henry’s Wrecking Service connected within minutes. Travis from Henry’s Wrecking Service called me a few minutes later and arrived within 25 minutes. At 11:20pm at night! He jumped the battery and I was on my way. Thanks Travis, Henry’s, and USAA!
I love how this slop tow company will tow your car if your in a no parking or standing area. But their drivers can park anywhere they want when the are getting burger7. Wow!!!!!!! Damm they can even block not just one both two handicap spots at McDonald's getting their happy meal
I was in a bind when my car broke down on the side of the road, but Travis came to the rescue! He was incredibly polite and clearly very knowledgeable about his job. Plus, his manners were top-notch. I highly recommend his services to anyone in need!
You never think it’s gonna be you stranded on the side of the road. 495 DMV side of the road to make matters worse! To my misfortune today, it “was” me. I was in a huge panick because unbeknownst to me, I had no roadside coverage through my insurance. Only helpful thing my insurance company did, was send me a link for Henry’s Wrecker Service. Travis showed up and drove my car and me, all the way back to Maryland from Virginia. I am beyond thankful and satisfied with the whole service. Travis, you’re awesome! If I’m ever unlucky enough to be stranded again, I’ll request you personally. Thanks a million!
Travis was kind, efficient, and very knowledgeable. He was able to jack the car, replace our tire in no time. Highly recommend Travis and Henry wreckers for your tire change and towing needs.
Just going to copy this persons review because I absolutely have no words to describe this predatory establishment. A man left here crying, after 5 hrs of trying to get our car, we still weren't able to get it.
I am deeply disappointed by my experience with Henry’s Wrecker Service. Their actions and behavior demonstrated a complete lack of professionalism and integrity. Not only did they show disregard for basic ethical standards, but their conduct also reflected an utter disrespect for others. It's rare to encounter an organization who operate with such disregard for basic decency, and unfortunately, my dealings with them will be remembered as a stark reminder of how low some individuals are willing to sink. In all my professional interactions, this one stands out as a deeply negative experience.
I am deeply disappointed by my experience with Henry’s Wrecker Service. Their actions and behavior demonstrated a complete lack of professionalism and integrity. Not only did they show disregard for basic ethical standards, but their conduct also reflected an utter disrespect for others. It's rare to encounter an organization who operate with such disregard for basic decency, and unfortunately, my dealings with them will be remembered as a stark reminder of how low some individuals are willing to sink. In all my professional interactions, this one stands out as a deeply negative experience.
The first tow truck company(RL Towing) communicated with me by text for about 60 minutes. Although the driver/dispatch had my exact location, they kept asking me the same questions over and over by text. They confirmed three times and then, in the end, deserted me! They will also be getting an appropriate review. I do not know how they have a 4.9 on Google reviews, but Franks a 3.0. Our Roadside Assistance then notified me that 'Frank's' tow truck driver(Mr. David Williams) was alerted. It provided relief and then shocked me at how fast he got there! He arrived 30 minutes before I expected him. He was all business at first, which is to be expected to ensure my vehicle was loaded and secured and then got me into the cab and out of harms way. I could tell by his speed and efficacy that he had most definitely loaded a few cars "in his time." Once we got into the cab, to proceed to the repair shop, he asked if I was ok and we had a nice chat on the ride. My respect for this man grew and grew the more we talked. He is a thorough guy, and you most definitely have a 5-star tow truck driver in him. Once he unloaded my vehicle and saw me start to walk home, he called to me and said, "Can I give you a ride home?" I gratefully accepted as I would have had to walk a couple miles. He thanked me for my business and would not even take a cash tip that I offered him. Lastly, he was under the weather and still pushing through for his employer. Also, Ms. Estella(my case manager) kept checking on me to ensure I was safe and satisfied and that my vehicle was safely brought to the location, which was a far tow. I will never be able to thank you all enough. This is the third time we have had to utilize roadside with American National over the years and each time you came through for us. I highly recommend American National and
Extremly rude people. Police called this company after the accident. Two days later I had to go this company office for release and send my car to the body shop. This is the first time I was involved in a major accident so I didn't know exactly how it went. Those two ladies at the office are incredibly rude and I got the feeling they insulted me. I will try to avoid this company as much as I can if something happens to my car in the future. I really feel bad google review does not have zero star review.
They break your cars they tell you to put in a claim in you call to get in touch with the manager regarding your claim an I could here them pushing buttons directing the call to voicemail in this case I drive a Mercedes Benz c300 sports my emergency parking break was on I’m assuming when it was on the tow truck to get my car down they had to pull the emergency brake but when they pulled the emergency brake the broke the whole piece off the car I was told by an officer to hand over my keys so if they had to drive it they wouldn’t drag it all over the lot so I did after I paid $600 to retrieve my car this is how I found my car
Extremely rude people at the front desk. They are very rude to even senior citizens. I went into their falls church location asking about my vehicle and both the bearded white man and the black woman at the front desk acted like completely ignoramus individuals when they were asked simple questions abou the whereabouts of my vehicle. They should not treat their clients like trash.
They drive so dangerously on the road it’s actually scary. I saw someone in a flatbed truck tailgating and lane swapping on Leesburg Pike during rush hour. I wish I could have gotten a video but I didn’t dare get any closer in fear of the person behind the wheel. I understand that everyone gets frustrated in slow traffic but what I saw was genuinely terrifying. I cannot believe they would employ someone who’s willing to cause an accident or possibly kill someone with their driving!!
Alright so I called their dispatch and was able to get a wrecker out before the quoted time from dispatch. The driver was skilled, professional, and fast. Thomas, the driver, was able to get my beast of a truck out from a bottom floor apartment building garage with zero issue.
Horrendous! At the crash site, I said please can I keep some of my personal items in the car because I was there by myself in the rain, with all my belongings I could carry, injured from a head on collision from a SUV that hydroplaned from the oncoming lanes, went over the median and slammed into me and two other cars as well . They proceeded to put all the wet, nasty debris from the wreck inside my car on top of all my personal items. Rude and careless. Refused to take my car to their location in Reston that was closer to me and where the wreck occurred, instead took it to Falls Church. Hoping USAA will be able to handle it.....Ridiculous, antiquated requirements to get your car out of their lot.
"Last April, I had an unfortunate situation when my car was stolen, and Henry Towing was a true lifesaver. They were not only quick to respond but also extremely considerate and helpful during such a stressful time. The team went above and beyond, verifying my identity carefully when someone tried to impersonate me to retrieve my car. Thanks to their vigilance and professionalism, they prevented a potential disaster, and I was able to get my car back safely. I can't thank Henry Towing enough for their outstanding service and the peace of mind they provided. Highly recommend!"
No difficulties at all getting roll-back towed. Great service and beautiful well-maintained equipment. Took a while between my call to my roadside service company and them getting on the horn to service companies but once these folks had the call they were great. The driver was careful as well as expedient.
A bunch of scammers. I was quoted $285. They tried to charge me $400. I get there and they tell me there’s another $100 for them to take the car off their property to the street because other tow truck company’s are not allowed on their property. However, they left my car on their property and my tow truck company had to go on their property to get it.
I wasn’t going to write a review but the attitude of the driver made me do it. When backing up from my parking space I hit the very far part of the tow truck that was parked with no lights blocking my way of passage. when i stepped out of my car a big guy came to me from a car across the truck in a very intimidating attitude. I’ve asked for his insurance information and he refused to provide it at same time of mocking me and threatening me saying that he works there. It was a retail parking space and he is not an employee of that institution. and forgot to mention that he was with a lady in the car across the truck during “working hours”
I wouldn’t hire this company just because of this employee.
A very disturbing individual tried to my car while the permit was displayed. All my neighbors came out asking him to put my car down. He started cussing everyone even attempting to fight an old man. He attempted to run over one of my neighbors and even tried to hit my car as he was taking off.
This kind of individual should not work in this environment. I will make sure to spread this information. No one should use their services.
I’ve used Henry’s in the past for towing of vehicles in my business fleet that break down, but not any longer. I’m tired of their rude and unprofessional staffing of their phone line and offices, and slow process to make payment and retrieve vehicles from their yard.
In reading through many of these google reviews, the writing is clearly on the wall for them, and they appear to be circling the bowl. They apparently have contracts with government agencies and they ought to be reigned in by public regulation and oversight. I’ll be making formal public complaints to the Fairfax County Board of Supervisors & Fairfax County Dept of Consumer Affairs regarding their abysmal service and conduct.
Henry Wrecker Service Driver was excellent! He explained what was happening. I m not from VA, but he explained what happens in VA when it is an accident on the highway. He was a great driver and very personable. He Got 2fer1 today on 66 E.
They towed my vehicle off of a Walmart parking lot that I was working night shift at came out to find my rental car gone. Show up later that day to get my rental car and they charged me $185 then get off the lot to find out that the person who towed the car drove the tow truck into the car and damaged the front bumper/radiator rendering it inoperable. This was a rental car and the wrecker service (emphasis on wrecker) acknowledged the damage caused but didn't return calls not make any attempt to fix the situation they caused. Even the dispatch lady seemed surprised that we weren't informed of the damage when we picked it up. We have since called multiple times to have this fixed and them take responsibility only to be put on hold or sent to a answering machine and then to never have them call back. It's a rental I have to return in this condition seriously. This place is shady and unless they steal your car and ransom it back to you (unavoidable sometimes) I'd avoid voluntarily using them for anything!!!!!! Beware - they are as bad as their reviews claim. Check out the photos I posted of the red Hyundai Accent.
5661 Columbia Pike STE 101, Falls Church, VA
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