8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
8:00 AM - 6:00 PM
Closed
Closed
Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
No matter what you need, Auto Stop Falls Church has you covered! Bring your new car for its first oil change or tune up, bring in your mid-life vehicles to keep them running strong, stop by with your new to you used car to have it inspected before or after purchase, or come in any time your vehicle isn’t performing at it best.
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Sunday
Closed
What clients say about Auto Stop Falls Church in West Falls Church (VA)
5 stars for my experience at Craftsman Auto in Merrifield on Merrilee Drive! Pete totally listened to me and worked to get my used car purchase road ready. All the staff there are professional. I highly recommend this place.
By far the best auto shop I have ever used. Their customer service is top notch, their pricing seems very reasonable and transparent, and scheduling is very easy. They are very community focused and are obviously committed to their customers. Couldn’t ask for anything more in a local auto shop.
I would recommend this shop to anyone that needs Auto work. I had a catalytic converter that they put in that didn’t work. They ordered a new one. Put it in. No cost to me. Plus they will send a LYFT to pick you up. Take you home and pick you back up when the car is finished!! Great customer service all around. If I could give them 10 stars I would.
The customer service provided was excellent in helping me navigate solutions. They also provided advice on the vehicle's limits to keep me safe while driving until I could get repairs done. I love the utmost respect shown to women at Auto Stop. It's entirely refreshing and appreciated!
I live in Florida but Hurricane season I keep my car and campervan in Arlington and this summer ran over a nail they fixed it and worked with my warranty company then a headlight blew out, they fixed that too. Getting a lube and oil change today. Happy to have found a place to take my vehicles in the summer
When I told them that some required maintenance was abit out of my budget, they didn't try to scare me into doing it.
I was given a realistic explanation of how long I have and what kind of problems I might face if I prolong it but most importantly that I did have time.
A mechanic you feel you can trust is worth everything and I will be coming back again!
Auto Stop Falls Church is my exclusive auto shop in NOVA.
As a extremely cautious individual when it comes to auto shops, this place is trustworthy and non-predatory. When they give you a quote, they honor it even if other issues arise.
They are the most transparent shop I've ever been to and list in detail all the work and always ask for consent prior to any work being done on the vehicle. There are no surprise fees or charges and they never tampered with my vehicle.
Their staff is extremely friendly and helpful and can usually get you in the schedule the next business day.
They offer free rentals and will even call an Uber/Lyft for you while they work on your vehicle.
I've had welding performed, exhaust work, electrical work and inspections done on my vehicle and I couldn't be happier with their services.
This was an excellent experience overall. Erika who assisted me was so helpful, lovely and wonderful. They provided a ride to and from home while my car was services. I highly recommend this business!
Had a leaky brake line and brakes were failing, visiting from out of town. Called the Sister shop in Arlington and they could not fit me in and referred me to this location. Could not have been better! They were able to take care of my issue and get me back on the road pronto. They even had a loaner I could use because my part had to be ordered. Fantastic service great customer care you will not go wrong with this outfit.
Auto Stop does an excellent job on making repairs. They also do an inspection and take pictures to inform you on what’s past and what needs to be worked on you. You won’t find this kind of care with any other mechanic shop let alone dealers.
Be sure to check that the work was done correctly. Had I not done my due diligence and checked the original work I would not have known that parts were not properly attached the way they should have been and other parts missing. They did get it right after that. They are very friendly and helpful at the front desk. Be sure to ask for their Lyft service if you need a ride. I wasn't offered this service initially, but got it after asking for when they offered it to the guy ahead of me. On my third trip back, I was really getting frustrated, and after I hinted at a credit for all the trips I had to make to get the job done correctly, they offered a $100 credit on the $1100+ invoice. That was nice of them.
Came here after my usual dealership gave me incorrect info which resulted in me driving for half a year on an active oil leak. Bill helped me out with all of my car issues, got my car state inspection completed, AND got the price down significantly from what would have been over a thousand dollars. Genuinely amazing. I’m never going back to the dealership again, these guys will be in my contacts
Everyone was very friendly and helpful. Treatment of customers is great. Went in for just some headlights and left with a full inspection. Done quickly. Definitely coming back here!!
Great shop to deal with! I was so happy that I found a shop that near my place, and since they also offer rider back to my house a couple times back and forth since i live near by was also a plus! They are professional in their works(showing pics diagnosed) and the price is reasonable! Will definitely recommend and come back if needed for any services.
Another great experience at Auto Stop Falls Church! Auto Stop Falls Church and Brandy and Mark A are the best! They communicate clearly, and all the pricing is transparent. Mark, the technician, does an awesome job and is very through. We will continue to go to Auto Stop Falls Church because they treat us with respect and always do a great job! I highly recommend this Auto Stop shop.
I can’t recommend Auto Stop of Falls Church highly enough! From start to finish, our experience with Brandi, Danny, and Dave was nothing short of exceptional. We had an issue with our ABS system, and they went above and beyond to ensure everything was handled smoothly.
Brandi was an outstanding service advisor—professional, communicative, and incredibly thorough. She kept us updated every step of the way, making sure we fully understood the process and timeline. Danny, the technician, did fantastic work diagnosing the issue and providing a detailed, digitized inspection report outlining everything they checked. It’s rare to find a shop that’s this transparent and diligent with their work.
While waiting for the ABS module to be programmed, they even provided us with a loaner car, which was a lifesaver. Their pricing is more than fair for the area, and the level of service they provide is well worth it. It’s clear that Auto Stop is a shop that values honesty, reliability, and top-tier customer service. If you’re looking for an auto repair shop you can truly trust, this is the place to go!
I recently went to AutoStop to get winter tires installed on my car. The team was professional, efficient, and got everything set up quickly.
Not long after leaving, I had an issue with one of the tires and called them right away. They immediately sent someone to help, checked out the situation, and arranged for my car to be towed. On top of that, they made sure I got a ride home so I wasn’t stuck.
What really impressed me was how they handled everything—it was a Friday evening, but they still managed to fix the tire the same day and even ordered me an Uber so I could pick up my car hassle-free.
Their customer service goes above and beyond, and I really appreciate how they took care of the situation. I highly recommend Auto Stop Falls Church to anyone needing tires or car service. They truly stand by their work and care about their customers!
Thank you!!
This is a wonderful business. Recently, I had a need related to my auto and they kindly fulfilled it the same day. It was my first time visiting the shop. Based on that experience, I would have confidence having any of my auto needs handled by Auto Stop Falls Church. They are great to work with and I highly recommend them. Their staff is very pleasant and their service is excellent.
I received an outstanding service during my recent visit. From the outset, Brandy kept me informed throughout the entire process. Her attentiveness and proactive communication made a significant difference in my experience. My experience was nothing short of exceptional, and I look forward to continuing this relationship for all my car service requirements.
These guys were amazing. I flew into town to look at a van to purchase and I'm so thankful that Auto Stop was able to perform a pre-purchase inspection for me. They were able to not only find issues that the van had but were also extremely understanding of my situation and provided a valuable insight to my potential purchase. If I were local they would definitely be my goto shop for all my vehicles.
The auto shop has been my natural choice in the area because of how well they treat their customers. They take care of you from the moment they receive your call. Brandy went so far as to give me employee discounts for services and recommendations were given keeping my budget in mind.
Everyone who works here is honest, patient, competent, and cares about the safety of their customers. I’ve been coming here for about fifteen years, and they’ve consistently been careful with my money. They’re always willing to explain which recommended repairs are urgent or safely issues, and which can wait. They have never tried to shame or pressure me when I haven’t been able to afford everything right away. When I’ve called around to other shops to compare estimates before authorizing a repair, Auto Stop always has fair prices.
The honesty and integrity of this shop has helped me tremendously, and I cannot thank them place enough. Bring your car here, and know that you’re in good hands. The sister location in Arlington is also excellent.
After calling multiple shops and not getting any answers or call backs i found auto stop, i can't tell you enough how fast and great the service was from Brandy and Mark. I had an emergency trip and they were able to accommodate every need. I'm beyond satisfied and will recommend them to everyone. I snapped off a bolt and most places wouldn't even take the job, they took the time to explain everything and were just really kind people, i couldn't ask for more.
The people working at Auto Stop were so friendly and helpful! I don't usually leave google reviews but it was so hard to find an auto shop in the area that I trusted that I wanted to share it with other people!
I had a puncture in my tire and was driving on my spare, I just dropped into their shop and asked if they could patch or replace the tire, if need be by, the next day. They let me leave the tire with them and they stayed in constant communication with me the whole next day, by laying out my options when the tire couldn't be patched, sending me different types of tires and prices, and by getting my permission to order the new tire. They were able to order and receive the tire by later that day and they immediately texted me and I drove over for them to fit the new tire to my car by the end of the day!
I loved their service and their amazing communication throughout the process so much that I am bringing my car back to them next week for the more serious repairs I have been putting off! I would highly recommend them to anyone!
Thank you so very much to Brandy and the entire Auto Stop team. From the moment I spoke with Brandy I knew I was in good hands. She answered all my questions before I even knew to ask them. She went over everything and kept me informed about the status of my car throughout. Everything was done to perfection and as promised. Complete efficiency, effectiveness, professionalism, transparency, and trust. I wish I could give Auto Stop more stars. Thank you so much!
I am too happy to write a review about this place. I called first thing in the morning and Brandy (the amazing lady who answered the phone) sensed my desperation about my flat tire and told me to come right in. When I arrived my car was taken back within minutes and up on a lift. Brandy and Mark took me back to shop, showed me my car and how my tires were shredded and unfortunately could not be patched up. Brandy stated that she can order me 4 new tires, have them sent to the shop TODAY, and have my car back to me by 5pm. Brandy also got me a ride share back to my house at no cost to me. Later today, Mark and Brandy certainly delivered on their promise. I really need my car and they were so amazing in making that happen. Brandy even said to bring it back in 5000 miles to have the alignment check to ensure I do not shred these tires. Brandy was very knowledgeable, comforting and helpful. This was a great experience today, thank you again!!!
I had initially taken my car to get serviced because it kept shutting off on me while being at red lights. Brandy was able to explain what my car needed and offered me options to get it taken care of same day. Definitely recommend this Auto shop to anyone looking for affordable pricing and great service. My technician was able to pinpoint what my issue was and had my car rolling out of there quick! Super impressed with the quality of service. Will always be my go to auto shop!
We are out of town visiting from Florida and unfortunately picked up a nail while touring around the city. We called the local dealer and they told us they could get us in in 2 weeks, for a tire repair. After a few more phone calls and no luck I called Toms Auto Stop shop and spoke to Brandy. They were extremely busy as well but she understood our urgency and was able to get us in for a 3pm and get the tire fixed while we waited near by. We had our 4 kids and 2 dogs with us so this was such a huge help. When we walked back over to pickup the car she had snack bags for each of us and even treats for our dogs! I just wish they were closer to home.
5661 Columbia Pike STE 101, Falls Church, VA
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