Extremely professional shop I’ve been coming to off and on for the past seventeen years with a brief period of time out of state being the reason for switching shops, most recently for a safety inspection and subsequent replacement of tail light assembly. They will respond with whatever energy you bring to the table, so do try to leave your personal baggage at the door (you as the customer will rightly deserve whatever response they give you in my personal experience, but they will also let bygones be bygones very easily). No real complaints, there’s a good reason they’ve been here for four decades and it’s because they know what they’re doing and they prioritize doing it to customer satisfaction. Will be coming back for sure
I went in today to have one of the windshield water nozzle replaced and fix, I showed the mechanic the receipt I’ve ordered, he took the parts and was doing his job then the manager came looking for the parts, I only told him the mechanic took it and installing it then the manager was cussing and getting angry at the mechanic for doing his job & tries to blame me. I’ve paid money to not only to replace the part & install it as well! He refunded me for no reason, he should of kept the money and installed the part! Never coming back again!
Lee’s Auto truly saved me during a very stressful time. My 2011 Mercedes-Benz Sprinter 2500 broke down during a severe snowstorm. The serpentine belt failed due to issues with the auxiliary components and oil leakage, leaving my vehicle completely immobile. I was honestly devastated — this van is like part of my body, and seeing it unable to move was heartbreaking. I struggled for about four days without a solution.
I live in New Jersey, but I was in Virginia for job training at a new workplace when this happened. Through AAA towing, I was brought to Lee’s Auto, and that decision made all the difference.
From the moment my vehicle arrived, the team quickly diagnosed the problem, provided a clear estimate, and immediately began repairs. They were professional, responsive, and reassuring throughout the entire process. I was told the van would be ready for pickup by 11:00 AM the next day — and they delivered exactly as promised.
All parts used were genuine OEM parts. Despite my Sprinter having 225,000 miles, they fully restored the engine condition and brought my diesel vehicle back to optimal performance. The van now runs strong and smooth again.
I couldn’t be happier with the results. I’m truly grateful to the owner and the entire Lee’s Auto team for their honesty, skill, and dedication. I highly recommend Lee’s Auto to anyone who needs reliable and professional service — especially for diesel and Sprinter vehicles.
I’ve been coming to Lee for years. I get my state inspections done here and recently had my battery replaced. He’s reliable, straightforward, and easy to work with. Highly recommend.
I had been going to Lee's Auto for years before we moved out of the neighborhood. We went to a shop closer to us for an inspection and to fix any issues my car might have (19-year-old Honda that has seen some things). Big mistake. The other shop took almost two weeks to give us an estimate and then told us they couldn't do some of the work. We took it back to Mr. Lee and within a couple of hours, he had an estimate of the work and by the next day, had the car fixed. Over the years, Mr. Lee has provided exceptional service. He gives timely estimates, stays within budget or calls if additional work needs to be done. He and his crew get the work done quickly and well. We're very pleased with his work and I will continue to take my car there even though we live 30-45 minutes away.
I’ve been taking my cars to this shop for a while now, and the service is always excellent and fast. The mechanics are honest, knowledgeable, and genuinely care about doing the job right. They explain everything clearly and never push unnecessary repairs. My car runs better than ever—highly recommend!
They've done great work in the past, so I'm giving them an extra star, but my recent experience with them left me disappointed enough to rate them 2.
I needed a new set of tires and an alignment, so i celled them up, they told me they'd call me back with a price, they didn't, I had to call them 2 days later, where they claimed they never agreed to call me back (so I guess in their mind we just hung up with no pricing and no next step?) They quoted me the current market price for the tires over the phone, so I told them to proceed and prepaid for the tires and alignment, they were able to take me in the next day.
When I picked up the car, they tell me I owed an extra $300 than what I prepaid, which was supposed to be in full. It turns out they were charging me about $50 more per tire than agreed upon, and of course, they deny quoting me the lower price. The tires ended up being way more expensive than I could have gotten online and shipped to another shop (this place doesn't take tires from tirerack). I needed the car back so I paid it, but it all felt very predatory and bait and switchy. Also, when I asked for an alignment report, they claimed their printer was down and they could not provide it, so I guess I'm just crossing my fingers that the alignment was actually done, as there's no real way to check myself.
The communications on the phone are not clear at all, lots of repeating was needed, not sure if it's a bad phone or a language barrier, but it sure helps them claim miscommunication in their favor later.
They do fine work are generally friendly, and were able to do my car quickly, but if you get any work done here, make sure you get everything quoted in writing before starting the work, so you have some backup if they try to overcharge you later.
I recently got the clutch replaced on my Fiat 500 at Lee's Auto Center and I would like to say they did an excellent job. I dealt directly with Mr. Lee and he was very professional and accommodating. I would recommend them and I will continue to bring my cars to this shop.
High quality and highly recommended. On a very busy day, Mr. Lee and his team fit me in for an impromptu oil change and inspection that took less than two hours. Great customer service, communication, price, and quality work. HIGHLY recommend.
Got a state inspection here on a Wednesday morning. Got here at 8 AM when they opened, I was done by 8:30. The staff is efficient and helpful, they get you in and out and make sure you get what you need done. I haven't had any work done here so I can't speak to that but the inspection was fast and I passed so that's good.
The only issue was that the credit card machine wasn't working due to internet connection issues so I had to walk next door to the supermarket to use the ATM and get cash. If this were expensive work and not a $20 inspection that might have been a problem. But I don't think this was Lee's Auto Center's fault I think it was the internet company's fault, so I won't hold this against them.
OMG. Lee’s Auto center is a life saver. I had someone hit my car, I took my car to lee’s. I was scared that the price to get it fixed will be astronomical. But he gave me a great price. I feel so lucky to have found this auto shop. Once you go to Lee’s, you will never go to another auto shop again. Definitely the best in the DMV.
This man's agreed to change my 2 front struts for $476. Then, charges me additional $130 for cutting 2 lug nuts that were lightly welding on 3 points on old struts and their was nothing wrong with the new struts I brought in all the needed was a lug nut. And he does this Right after he takes apart my vehicle. Then forces you to pay up or face the consequences of holding up his customers. So remember. Don't bring a nice car because they will charge you and arm and a leg.
Also, he's not a nice guy. One of the mechanics was talking to me giving me advice and the owner told him to shut up not to say anything to me. Which was really rude to tell another human not to talk. Be careful he's very defensive with his words. Will probably reply to this message to try to wash his hands.
I always go to Lee for my car. I drive a 2013 Honda Fit. He is knowledgeable, efficient and honest. Have had some repair/maintenance jobs done here as well as emissions/oil changes. He finds new parts fast and searches for the best deal.
I spoke with Mr. Lee about my 2019 Jeep Wrangler having issues with it running rough and my auto start stop. He diagnosed it right away and fixed it very promptly. He was honest about the amount of work and is beyond fair for pricing.
I went back about two weeks after to have wheels, tires, headlights, and a receiver hitch put on. He did a fantastic job and the Jeep runs great and looks great as well. He is a very great mechanic and I will be returning to him for any of my auto needs.
Thank you so much for the great job Mr. Lee and team. You truly are the best!!!
I genuinely can’t say enough great things about my experience with Lee’s Auto Service. I brought in my 2011 Chevrolet Equinox for a tune-up, oil change, and catalytic converter replacement, and they had everything done the very same day. From start to finish, Mr. Lee and his team were a joy to work with—friendly, professional, honest, and truly caring. You can tell they take pride in their work and in treating their customers right. It’s so rare these days to find a shop you can fully trust, but I have complete confidence in Lee’s Auto Service. I’ll definitely be returning for any future maintenance, and I wouldn’t hesitate to recommend them to family, friends, and anyone looking for top-notch auto care.
Lee’s Auto Center has been providing professional, high quality service for my Toyota vehicles for over 20 years! The service is dependable and affordable. Highly recommended!
I highly recommend Mr. Lee’s Auto Corner. Mr. Lee was incredibly polite, honest, and professional throughout the entire process. He completed both my state inspection and emissions inspection quickly and efficiently. It’s not easy to find a mechanic you can truly trust, but I felt confident and well taken care of here. I’ll definitely be returning for future services!
Mr. Lee and everyone at Lee's Auto have always been great. I take 4 cars there, a mix of European, Japanese and Korean cars that range in age from 4 yrs to 23 yrs. The service has always been fair and timely. Sincerely recommend.
If you're in search of an honest, trustworthy local repair shop, then I highly recommend you take your car to Lee's. I've been here several times, and they've always given me great service at a fair price. When another repair shop wanted to charge me thousands of dollars to completely replace a broken brake system, Lee's was able to fix the broken part instead and save me over a thousand dollars in unnecessary new parts. Kind people and excellent service!
I came in to get an emissions check done, as I was tired of crowded lots where you have to wait for ever. There was plenty of space in the lot at Lee’s, and a well organized area for getting in line if necessary. Turned out I didn’t need it, because there was no line. They cut their lunch break short to help me quicker, and everyone I interacted with were all very nice, professional, and polite. I was able to wait inside in the warmth for the little time it took them to finish. Excellent customer service, so I’ll definitely be back.
After years of being ripped off by a car dealership, our family switched to Lee’s and we’re so happy that we did. Lee is an honest man who does great work on cars. He is our go up for everything for our vehicles now (inspections, general maintenance, repairs, tires, etc). Highly recommend this auto center!
I took in my recently purchased pre owned car in for an emissions, safety and oil change at another shop and they said everything was fine. I visited Lee’s auto center due to an oil leak and they showed me that a hole in my oil pan was held by duct tape.. And pointed out my axle was also on the verge of breaking. Lee’s shop provided excellent and friendly service and got my car back quickly, and my cars running great again. Will definitely be a returning customer
I had a great experience getting my oil change done here! Mr Lee was professional, thorough, and completed the job quickly. Excellent customer service and fair pricing. I’ll definitely be coming back for future maintenance. Highly recommend!!
A former coworker recommended Lee's Auto Service four years ago. I gave them a try and was impressed by Mr. Lee's knowledge of cars. The mechanics did a good job and I was charged a reasonable price. I've been going there ever since and definitely recommend Lee's Auto Service.
If I could give negative 5 stars I would. My husband and I brought his Jeep in to see if Mr. Lee could take a look at it, to see what was wrong. The ignition wouldn't start but it WOULD start via remote starter. We left it and got a call that he could fix it and in addition needs almost $1000 worth of work. We agreed to the extra work because we thought he had our best interest in mind. Being our first time at this establishment, we took a chance. BIG MISTAKE!!!
We received the 1st call that the vehicle was ready for pick up. When we arrived, it would not start by ignition or remote starter. So now the vehicle is completely inoperable. After more tries, we received a call stating they have washed their hands of this and we need to get it towed to a dealership. He wouldn't consider paying for the tow after he charged us almost $1,000 to make the car in worse condition. He's unethical and immoral and needs to take some accountability for his actions.
Take the negative reviews to account, and trust me they are all true. If I would have read the negative reviews, I would have definitely stayed away from this garage. I would most definitely not recommend this place to anyone that is hard working and doesn't want to get RIPPED OFF. DO BETTER SIR!
I recently took my car to Lee Auto Center, and I couldn’t be more pleased with the service I received. From the moment I arrived, the team was welcoming, professional, and clearly knowledgeable. The shop itself is clean and well-organized, which immediately gave me confidence that my vehicle was in good hands.
The technicians at Lee Auto Center are true experts. They quickly diagnosed the issue with my car and provided a detailed explanation of the necessary repairs. What I really appreciated was their honesty—there were no upsells or unnecessary add-ons, just straightforward advice on what needed to be done. They gave me a fair estimate upfront, and when the job was finished, there were no surprise charges.
The work was done promptly, and the quality of the repairs was top-notch. My car is running smoothly again, and I couldn’t be happier. It’s clear that Lee Auto Center values its customers and takes pride in delivering excellent service.
If you’re looking for a reliable, trustworthy auto shop, I highly recommend Lee Auto Center. They’ve earned my loyalty, and I’ll definitely be returning for any future car needs. Five stars!
I have taken my cars and those of my family to Lee’s Auto Center since the mid 1990s. His honesty, reliability, reasonable prices, and guaranteed service are impressive, and are high on my expectations of an automotive repair facility. I have personally referred several friends to Mr. Lee’s Auto Center, and have heard no negative comments from them. For first class service Mr. Lee is to be sought out for any automotive service you need.
My daughter just moved here. We needed to get an emission test and safety inspection. I had one day left in town to help get her settled in. Mr Lee got her in right away in half the time promised so we could get to the DMV on time.
Due to the hurricane (we live in Fl) the car developed a leak from the sunroof. I asked him about it as he was so kind, not thinking he would solve so many of my problems one day. I was about to take it to a dealership which I know would have cost $1,500 as I’ve had it done before. Lee said it would be at least $310, but only charged me $210.
To have such an honest man around the corner certainly sets my soul at peace with her car issues, oil changes and inspections. It’s the exact type of shop you hope you can find and a hidden gem.
He explained every mechanic had over 30 years of experience. He is a good and honest man and I left feeling I had made a friend as well as someone I could trust.
I recently took my BMW to Lee's Auto Center for engine mount replacements and fluid changes, and I couldn't be more pleased with the service I received. From the moment I arrived, Lee's team made me feel confident that my car was in good hands.
Lee communicated with me every step of the way, providing clear updates on the progress and explaining what was being done and why. This level of transparency and attention to detail is rare and greatly appreciated.
The work was completed on time and at an affordable price. My car now runs smoother than ever. I highly recommend Lee's Auto Center for their professionalism, expertise, and excellent customer service. I’ll definitely be returning for any future car needs!
Trustworthy, high quality mechanic with great service. I've been extremely happy with the fair prices and quality work that they stand behind. This is my go-to shop for mechanic work.
400 N Washington St #109, Falls Church, VA
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