This rating is based on customer reviews, inventory size, pricing, and service quality
In Ravensworth, VA, M&M Body Shop - Towing & Recovery trends very positive: fast arrivals, skilled heavy recoveries, careful handling, and courteous, above-and-beyond help. Body shop estimates are quick and fair, and staff are consistently professional. Pricing feels reasonable to most, though one report cites an unusually high crash-recovery bill, so pricing can vary on complex tows. Wait times are short and communication strong. Little to no info on inventory variety, yard organization, or ease of finding parts; feedback centers on towing/repairs. Overall score: 94/100.
What clients say about M&M Body Shop - Towing & Recovery in Ravensworth (VA)
My car broke down right on Governor G.C. Peery Highway during afternoon rush hour. It’s a dangerous spot to be stuck on the side of Route 460 in Richlands, but M&M arrived incredibly fast. The driver was professional, hooked up my car safely, and got me off the highway in no time. Excellent, reliable service!
My car broke down right on Front Street in Richlands, blocking traffic right in the middle of town. M&M Towing & Recovery came out super fast and handled the tow perfectly without causing any extra hassle on the busy street. The driver was very careful with my car and extremely professional throughout the whole process. I really appreciate the quick response and great local service!
One of our loaded delivery trucks slid off the road into a soft ditch in Pounding Mill and was completely stuck. M&M Towing & Recovery came out with a heavy-duty wrecker and handled the winch-out flawlessly. The operator was incredibly skilled, rigged everything up safely, and pulled the truck out without causing any damage to the vehicle or the cargo. They saved us a ton of time and hassle—unmatched heavy recovery service in this area.
Called in the evening for help with a flat tire. The driver was on his way home but turned around to help me. Chase couldn't have been more pleasant and kind. His positive attitude helped turn around a negative day. Good rates as well. Thanks for the help, M&M!
My car went "man" down on me on a trip from N.C. to Kentucky. It was pouring down raining, The car was inoperable, on a Sunday morning! I was able to get in touch with Chase from M&M and he went out of his way to make sure that the car was taken to his shop, he recommended a hotel, actually dropped me off, just so I could figure things out because I know (absolutely nothing about Virginia) My point is that he made sure I was OK he recognized that I was kinda in a bad situation and he went out of his way to help me make the best of it!! I would highly recommend M&M Towing to anyone!!!
In December 2022, we had major damage to our 2021 Jeep Grand Cherokee that required a door replacement. We were told we were looking at $3,500 in replacement cost and 3 weeks for the door to arrive and paint.
The owner and his son never tried to up sell us. They quickly made a phone call and found the door at only $1,000. They had the door replaced within hours after the door arrived.
They are a family business, and you can tell Dad is the boss. Dad obviously taught his son honesty and hard work. You see the culture within this business.
When my SUV broke down I got Roadside assistant and these guys were good they brought my vehicle home and parked it right where I always parked it. Wud recommend these guy to anyone that need service like this. Keep doing the great work yall and Yall sure do need a website.
Called to request a tow for one of our bucket trucks thinking the transmission we out. When he showed up I briefly explained what the truck was doing and he told me it wasn't the transmission. He called one of his guys and we discussed a few things and we quickly diagnosed the transfer case was in neutral. I pulled the 4 wheel drive solenoid off and put it back in 2 wheel Dr. And BAM back in business. And he wouldn't take any money for helping us out. Great Christian man with values and morals!! He gets an AAA +++ in my book! Thanks again for helping me out brother!
I would give them a higher star if possible! We are from out of state. We brought our Harley down to ride and we were literally in nowhere land.. no cell phone service what so ever at a gas station which they let us use their internet so we could use or phones.The owner of. M&M came down to see if he could help us to get it going.. even brought things with him to see if they could fix it.. ( it was the security system) but nothing we tried worked. So he did tow our motorcycle an hour or so south to where we are staying. And his rates are reasonable for the distance he had to go. He was amazing through it all !!! I would definitely recommend them to anyone in need. Thank you again for ALL that you did for us today.. we will be forever grateful!
These guys are literally Highway Robbers. They recovered a truck in an accident and charged the highest tow price the insurance company or anyone else has ever seen. They are double in price that anyone else is and it is really unfair how they get away with this. Hopefully people stay away from these for any reason because their integrity is the lowest I have ever come across in 40 years of business. Also, one of the biggest towing companies we work in Michigan has the same size Rotators that was used for recovery on this and their hourly fee is half of what insurance was charged. The insurance company did pay charges but that will only raise my premium on my next insurance renewal because of the cost of the claim.
