Southampton Towing is the only place my wife & I go for repairs. They do excellent work, go above & beyond ensuring things are done correctly, and offer a great customer experience because they are so nice.
My 89. Dodge's caliper seized up and I was stranded just outside Franklin in the country. My fiancé was at work and was 2hrs away. So I called Southampton Towing and then my neighbor (who was 30min away). I couldn't believe it when the tow truck showed up right before my neighbor. The tower was so nice and loaded my truck
and dropped it off at my house. Only cost 190$. Thanks Southampton towing for getting me off the side of the road!!
Shoutout to the team at Southampton for coming out and delivering a vehicle to us in Newport News. From dispatch, to interacting with Nelson while en route and in person, we are very thankful for your support.
I did not wait long for a wrecker after making my call. I was very pleased with the way I was treated and with the fee. I've saved this number to my phone.
They were very professional and even called to make sure it was the right house before he dropped it off very great customer service I would recommend them very pleasant people
Went to get my grandson's car, the guy was really nice and explained everything to us,he took his time with handling our business and gave my grandson a jump since his battery died, I can't remember his name but a HUGE THANK YOU SIR FOR KINDNESS
Great tow company! Called and they showed up within 20 min and the price was very reasonable. They got me to the emporia auto parts store right before they closed and I was able to get the truck fixed and back on the road. Thank you!
They suck not helpful at releasing your car after towed. Didn’t realize racism still existed Not only that but broke the axle on the car and tire gone claiming it was like that already improperly towed.
Used these guys yesterday, had a driver stuck in a ditch called Southampton Towing and within 25 mins they were out there and got our truck out professionally with zero damages. I appreciate all you guys do, stay safe out there!
Had my tires balanced and rotated, plus an alignment! They were quick! The price is very reasonable!! If you have tried them, and you live around Courtland VA, you need to try out their services!! My second using them.
Had to wait a week for car to be seen after breaking down, but all the other mechanics in Courtland were 2 weeks. Ashton was awesome and repairs were cheaper than I expected
Towed my vehicle I had wrecked. But stole stuff off / out of it. The mechanics are trash & they are very unprofessional. If you are a woman, I don’t suggest going here. They will rip you off or not even acknowledge you walking through the door.
The guy John was a blessing!!!! It was already a rough day and then my car broke down about 2 miles from home. It was dark and cold and he was there in no time!!! I would definitely use them again!!!!
I went in for my engine light being on, turns out it was just my gas cap.
They didn't charge me the full price 😊
Being a single mother money is definitely not to be thrown around. So I really appreciate them and would go to them for all my car needs💜💜👌🏾👌🏾
I can always count on South Hampton Towing. The staff is professional and take extra care with my 1969 Cutlass. Appreciate you so much. The only one to call. Janice
Big John is the Man, great family business! Has never let us down. Been doing business with them for about 10 years . The people to call if you need a tow, a tire fixed or regular vehicle maintenance! Friendly staff who will do there best to take care of your needs!
I see you responded to the 1 star I gave your establishment. Your blatant disregard for my situation in disheartening and down right unprofessional. As I said I understand that you have a policy. But there are situations where the human factor should come into play. I offered to bring my ID. I stated I would bring something letting you know it was ok from the police department. I even shared with you that the owner of the vehicle was my daughter and she had been assaulted and then run over by her SUV. All of her ID was in her vehicle . And you had no compassion for our situation. You even said that my daughter would have to come there in her broken condition with her ID that I clearly told you was in her car. How can she do that ? ?Why would you as a mother say that to a mother. It's just business for you right, it policy right. As I said to you it's not the Christian way. Shame on you... Shame on you... And as for the profanities your employee was slinging around when I enquired about your hours of operation, I only have pity for him. He lost his cool on the job and issued threats to someone he doesn't even know. Unprofessional to say the least.
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