Yates Recovery & Transport in
Clinchco (VA)

I had some issues while at my job with my jeep, I called and they were so kind of the phone and kind when they arrived! They took care of everything for me including with my insurance!

My car was off a bank in the snow I'm beyond impressed with how fast they came and worked so hard to get my car out they are very fast workers i truly don't know what i would have done if it wasn't for them not only did they get my car out but waited for me to get my car in a safe spot and made sure i was good before they left they worked very fast and i'm beyond grateful i would recommend them any day anytime.

Very friendly folks. They picked up my vehicle late at night and got it to the dealership first thing the next morning.

I had a motorcycle accident on the KY/VA border and the state police called Yates towing. Not only did God have my back when I went down, I was covered after and Dakota was a Godsend. Not only got the bike out but got me a U-Haul after hours and made sure I was in my way. Pricing was beyond fair. Although I hope to never need the service again I am grateful to know you are there. If there’s ever anything I can do for you just reach out!!!

Last minute move, the two other tow companies were way over priced. Got there with in thirty minutes, loaded and moved. Quick and fast. Very kind and courteous through the whole process And the price was unbeatable. Thank y’all so much!!

The first experience with Yates Recovery was a cold, rainy night over a year ago when my 17 year old daughter wrecked coming home from cheering a basketball game. She was in a panic, I was in a panic (the first time either of my children had ever wrecked...and her sobbing on the phone had me torn up)! Yates came quickly in the cold rain to tow her totaled car and we were able to go to them the next morning to pay and retrieve her personal items. After that, they were able to dispose of the vehicle for us! This Saturday night, my vehicle broke down an hour and a half from home. I got a ride home that night and after speaking with my insurance, I realized I had towing included in my policy. I contacted Dakota at 1:15 PM Sunday afternoon, & he was able to finish his lunch with his family, meet me for payment and keys, and have my vehicle back where it needed to be by 9 PM that evening! This is a small, family owned business who obviously takes pride in their customer care. And you can feel that they dont just do it because its their job, they do it genuinely from their heart as if doing it for the Lord! Fast, friendly, genuine, caring, compassionate, and reasonably priced service, 24/7/365! Highly recommend!!

June 2025--Yates Recovery & Transport took very good care in towing my 2012 GMC Yukon to Coleman's Auto Repair in Grundy, VA, after the starter went out while camping @ beautiful Southern Gap. Yates even offered to reunite me with my truck after the repairs were promptly completed, if unable to get a ride. Thankfully, the shop owner was able to bring the truck to me. I just can't say enough in recommending both companies. Very efficient & friendly service.🙂

What do you not want to see and hear on a Monday morning as you are ready to head to work? The thump thump of a flat tire! What do you want to see….a flatbed from Yates heading your way! I live on an incline and was afraid to use the jack that came with my car. Truck was quick getting to me and the driver (bad manners on me… I did forget to ask his name🙁) was so nice to me and had me up and ready in no time. Wouldn’t hesitate to request and use them if I ever needed them again!

I broke down in Virginia and was towed all the way back home to Knoxville! Dakota was the nicest guy and great service! Highly recommend!

Great and friendly guy. Was the only guy that would come out in the area. Would definitely recommend to anyone needing a tow

Yates towing really helped us out in a jam. We were camping at the Breaks and our truck broke down on a mountain road. They took us to our camper and took our truck to a repair shop. If you are in the area and need assistance they are the ones to call.

We want to thank Dakota for helping us today in the most stressful panic filled situation ever! We were broke down literally on the road with two kids and 3 adults for hours. Very helpful, professional, and nice. He drove us home which was about 2 hours away. So thank you so much Yates Recovery & Transport for everything, we really appreciate you so much!! Hope you made it home safe! We definitely recommend this company 1000%.

We're from out of town and the transmission went out of our vehicle on a mountain road late at night. We called Yates and got fantastic service. They got to our vehicle quickly and had it loaded on the truck real fast. He took us and our vehicle to where we were staying and helped make a plan for getting the vehicle to a repair shop the next day. Very fast courteous service with a fair price.

I was stranded on the side of the road in Clintwood and not only did Yates towing come and get me the quickest but also didn’t charge a lot. Plus the next few days helped me to get the car from my house down to the mechanic shop. Very decent company and hospitable drivers too.

My husband needed a tow from Galax, VA to his car rental location in Charlotte, NC (about 3-4 hours away). He received a call from Dakota Yates who reassured him he was on his way to him and offered to have something local delivered if he was hungry. He kept in touch with him while in route and when he came, this exemplary dedication to customer service continued. He had care and concern when loading his vehicle, checked on him constantly to make sure he was ok. They made it to Charlotte, NC safely.......I hadn't realized it but, he had been Dakota'd!!!#Dakotad As a wife I was worried but after I experienced this event via my husband, I was able to regain focus and trust Dakota had taken control. Thank You Dakota! Here's how he was Dakota'd..... Dakota was not only a tow truck driver, he was a compassionate human being who shared nothing but unconditional love for my husband (a stranger). I knew Dakota was led by thoughts and actions of his heart vs his head, when I noticed Dakota didn't see the color of my husband's skin-he saw another human being who was in need of help. I thank you again Dakota! He showed nothing short of love for my husband which he has for a neighbor who needed a tow. Did I say, Thank You Dakota?! He not only received a tow and ride, he received a life-changing experience which has humbled him even more and rewarded him with the honor and privilege to cross paths with him, Thank You Again Dakota Yates. This company has a heart which leads their actions, welcoming their help can only elevate your situation allowing you to woosah - give them a call! Please call to get the Dakota Experience and leave a review! #Dakotad We will be eternally grateful and hope this review brings you prosperity and abundance without any limitations! The Brickhouses

I blew a tire on my way home tonight. I was scared and alone and these fellas came to my rescue. They made sure I was safe and got home safely. They did everything in their power to make a bad night better and I love them for it. It was super late and freezing cold and they still put my well-being first and foremost. They deserve a steak dinner, but all I can give is a 5 star review. They made a bad night much better. Thank y’all from the bottom of my heart!

They drive over an hour away around 11pm to tow my car another 20 minutes away. Super nice and friendly, vehicle was well taken off. Honestly, they’re the best in the business!

Highly recommend!! Very professional and friendly service. Dakota came to my rescue when I was visiting my rural hometown where access to a tow truck was nonexistent. He drove over an hour to where I was stranded, arriving with a smile on his face ready to do whatever was needed to help. I felt safe and trusted him immediately. He then hauled my vehicle another 30 min to the nearest dealership. None of us want to be in a position where we need to be towed, but if you find yourself in that situation you should definitely call Yates Recovery & Transport. You won’t regret it!!

Driver really nice a very patient. Worked with me. But can on give u a 3 star rating. If my car had been n an accident I could see u charging $100 tow bill. And amount of miles u towed it was probably no more than 5 miles. $100 was way to much. $50 would have been plenty for that little bit.

We got our 26ft uhaul stuck at 12am and Dakota arrived promptly and got us fixed up without breaking a sweat. If you need a fast tow by a competent person ask for Dakota and and know you're in good hands.

Called Dakota on a Saturday afternoon needing an easy fuel delivery. He was all over it! Delivered shortly thereafter and sent me updates letting me know the job was complete. Great service and communication. Highly recommend!

Hit a pothole in my Porsche 911 992 and blew the sidewall out of a front tire. Dakota knew exactly what needed to be and handled every detail perfectly. Enjoyed the hour long drive to the Porsche dealer. Highly recommend Yates Towing and Recovery and Dakota.

I'm glad I called Dakota and his team. We had work truck sidelined in Mouthcard, Ky and was striking out with our 24/7 roadside assistance number. Found this company online from Cincinnati and got our company's 20 ft box truck off the road and hauled to a service center in a just a few hours. Through out the process he was easy to work with and communicated every step of the way. Although I hope I never have to use his services again, I for sure saved his number in my phone. Thanks!

Absolutely a wonderful crew to work with! They were very prompt and helpful. I consider them a God send to our rescue! Thanks boys for making me feel safe and going above and beyond for my little tribe! HIGHLY RECCOMENDED!!

Excellent customer service! Went above and beyond for a nurse on her way to work. Picked my vehicle up, repaired it for me, and had it ready for my commute back to work again in less than 24 hours, at very reasonable prices! 10/10 would recommend their services and will use them again!

We called these guys today when one of our large 26ft trucks got stuck in the mud, snow and muck. The were super friendly, arrived quickly, gave us a fair price and saved us a ton of money by getting our guys unstuck quickly. Operating large box trucks all over the country we have encountered many towing companies and these guys were by far the best we have encountered. If we ever have issues in their area again I wouldn't hesitate to call them or recommend them to anyone. Thank you guys so much for your outstanding customer service!!!

Early Saturday morning I was on my way to the Breaks Interstate Park and broke down just outside of the park. Staff at the park came to assist and recommended Yates. They were dispatched by my insurance company and towed my truck to Lebanon over an hour away. They also gave me a ride and when they dropped my truck at the repair shop, which was closed, they insisted on waiting with me until my son picked me up or driving me to my apartment. They said we are not going to leave you here by yourself. I did not want to hold them up after the long tow so I had them to drop me at my apartment. They know what taking care of the customer means and went above and beyond to ensure I was safe. I really appreciate all they did. I would highly recommend Yates to anyone who needs a tow.