Poplar Inn Automotive and Towing in
Milford (VA)

Great service, professional, friendly, honest mechanics! This place is family-owned, and I knew the original owner to be a wonderful man who was always willing to help, and give honest advice. He charged a fair price too. Now, his grandson is running the shop. I'm happy to say that he is carrying on the tradition. All of us locals bring our vehicles to Poplar Inn. They treat everyone like family here. I highly recommend them!

A lot better than anytime towing and AAA they were able to get out my vehicle from the last storm

Great service! Shawn took care of my Explorer quickly and professionally.

Maybe the most honest and helpful shop around. I'm always satisfied by their work and prices.

My husband's car started over heating and we looked up Poplar Towing. The service we got from Shaun and Ed was amazing. They were able to get us diagnosed and back on the road to be able to travel back home. The service was great and the price was reasonable too. Perfect place to go!

What a life-saver this place was for me! Much thanks to the management for helping me out when I was stranded and needing a way to the airport! And even providing shades to view the eclipse! Cheers!

A month ago I took my 2006 Jeep Liberty to this shop because I recently moved to the area. I needed to get a catalytic converter replacement and I am blown away with the result! My Jeep has never run better! Thank you for the great service and the fantastic experience. This is definitely my new shop! :)

I was on my way from MD to VA driving the same road I’ve been driving for 30 years when I hit something and my tire was going flat. It was a very hot day and I couldn’t see any help insight. I took a chance and kept driving my car hoping to get near 95 as I knew gas stations where there. I came up to poplar and saw the garage door open so I pulled in. I was in a panic and ask Jeff if he could fix a flat tire. He said he would look at it. After looking at it and pulling the wheel off he saw my rim was bent. He called someone and ask if they could fix it if he brought it over. Two hours later I was on the road. The owner Shawn came in and he was also very helpful. I sat there and watch how each and every employee treated every customer with respect! You don’t find places and people like this often. They could have charged me a lot of money just because I was stuck .. but they didn’t. Thirty years of driving past this shop - god was with me today and made sure that they were there and open to help. I am grateful for them and will make sure to stop by next time I come that way.

Scheduled appointment, and unlike most, they actually started on my vehicle at the scheduled time. Realizing that my time is valuable too.

Amazing service amazing staff towing. Mechanical work cannot be beat they even sell tires .. They also buy catalytic converters through american cores & buy wrecked and junk cars for cash... sean's the man...

Unprofessional, found a snap chat from one of the employees stating information regarding an accident that’s not true. License plate also shown in video

This business towed my car for me that is pretty much totaled, They are super friendly, approachable and efficient with communication. It is an awesome place & they make sure to take care of their customers and that they have a pleasant experience, if you are in search of services I highly recommend!

I had minor mechanical trouble in the middle of a road trip and am SO glad I stopped here! The man who helped me was very kind, even gave treats to my dogs, fixed my car up good as new and asked for such a small amount of money I couldn’t believe it! Plus, he gave me helpful advice on making my car last longer! I am VERY grateful and HIGHLY recommend!!!

This is the only repair shop I have ever gone to were I did not feel like I was getting ripped off. They are easy to work with you, and do great work.

Jeff is awesome, thank you so much! I am stationed on a military base about 2 hours away. I pulled my RV back from an 8 hour trip down south and had a blow out on the side of the road. I called roadside service and there was a 75-90 minute wait for someone to arrive, since it was labor day. I happened to be across the street was Poplar Inn Automotive. It was closed because this happened on labor day. I wasn't able to remove the tire from that blow out due to how the tread had wrapped around the axel. Suddenly I see a white tow truck pull up across the street and asked if he might be able to help. He told me to pull it across into the lot and took the time to help me get that tire off, check the brakes to ensure the RV was still safe to tow and put on my spare tire. Jeff went above and beyond all while he was actually off for the holiday. He just popped into the shop to pick up something before cooking out that day and still took the time to help me. HERO BADGE of the day :) I am going back to buy tires there as well. Prices are reasonable and service is spectacular! He didn't charge me for the quick assist during a holiday while stuck on the side of the road. I am very grateful and when asked, was happy to see how reasonable the tire prices are! I also have a 41ft 5th wheel that will need new tires soon....I know EXACTLY where I will be going to buy those also. Thank you Jeff!! I will see you soon for the new tires. :) Reply to the owner> lol ut oh, sorry! If it helps, I am planning to buy my tires from you because of that! :)

I have been going to poplar Inn auto for years. They are honest, have reasonable prices and do excellent work. I would highly recommend them.

Honest inspection station. Professional service. Note: Don't just sit there expecting them to stop their work to see what you need. Go and tell them what you're there for and wait your turn.

The young man checked everything. I asked him to check. He found where my leak was. An did a great job in repairing it. Very friendly and I will be going back.

These Dudes saved me almost $100 bucks repairing the battery for my jon boat. Thanks again. 👍

Great place. They treat you right. Reasonable and fast. Highly recommend

Great place to have your car fixed or just routine service and inspections, they are professional and will not jack up the prices like there local competitors .

My van was towed on a Monday. They wouldn't let my husband take it out of impound because we have different last names. I was out of commission until Saturday, and because they are (of course) closed weekends, we'd incurred 8 days of inflated charges. It cost close to $700 for us to get our 2002 Honda minivan, worth maybe 1,100, from them. Side note- the police had my van towed from less than mile from my residence. I'd had a seizure and was believed drunk. Caroline County VA officers have made a career out of being rude and spiteful, with one exception. Though he has earned his anonymity.

The first time I used this location for a state inspection (about a year ago), they were awesome. Quick, thorough, polite. Went back last week for another inspection. I don't know what the problem was, but the experience was completely different. I called before arriving and they asked me to have my vehicle at the garage before 2:30PM. I arrived at 2:15. They asked me to wait while they finished lunch. Thirty minutes later at 2:45 (fifteen minutes after they asked me to be there), they finally finished lunch. Three employees walked past me without saying a word while I continued to wait. They took time to talk to each other and other people in the parking lot, but I never did get my inspection. Finally, at 3 o'clock, I left and got my inspection somewhere else. First visit was a 5-star, second visit was a 1-star. I'm splitting the difference and going with a 3.

I get a my automotive work done here. Always honest and fair. Love Shawn he is the best. Will not go anywhere else they are great!!

My experience with Popular Inn Automotive was great. Honestly, if I could give more stars for this review... I would. I highly recommend coming to this shop for any service because of Shawn. He will not only care for your car with the proper tools but will give you outstanding customer satisfaction...Thanks 😉

I highly recommend poplar inn for all your car needs! Has a drop off key slot for busy people. Shawn worked on my car and he called me before he did anything that I didn't authorize beforehand. Side note they have a cute black and white garage cat that's very friendly just like the employees

Love these guys. I drive from lead to lead to lead all over Va. And when my car needs work these guys come through for me every time! !