What clients say about Brookneal Auto Repair in Brookneal (VA)
I can not say enough great things about these guys. Friendly service, reasonably priced. Recently they had to get my truck k out of a ditch because of the recent snow and ice storm we had, as soon as I asked, they came. And didn't break the bank. For all of our auto needs, these guys are the o ly one I would go to
Was requesting a tow truck and had to cancel it. As I was canceling I heard someone cussing me out in the background and they said they won’t accept a call from me again. Horrible place, don’t understand why they have 4 stars.
I’ve always had a great experience here. Every time I call, they tell me to come on in, and I never have to wait long at all. The staff is friendly, professional, and truly takes care of their customers. You can tell they value your time and appreciate your business. It’s rare these days to find a local shop that’s this consistent, reliable, and welcoming. Let’s continue to support them — great people, great service, and a place our community is lucky to have.
Forever customer
S.Spinner
I am new to the area and based on previous reviews I needed some major front end repairs that were needed on my SUV and couldn't be happier that I let them do the work. It was a two day job....they gave me a ride to home and picked me up when the repairs were finished. It is a family owned and operated business everyone there is polite , professional and happy. I will gladly recommend this business. Since that repair I have returned for a tire rotation, alignment & oil change!!
Got a state inspection there, and it was super quick and they didn't try to sell me anything I didn't need. My car is older (2006), so they definitely could have said they found something wrong, but they didn't. Will definitely use them if I need any work done that I can't do myself.
Extremely deceptive Auto shop. It is 100% better to work with any other shop. They added extra charges after giving me an itemized list. They also nearly doubled the cost of parts, then what I would find at AutoZone. The most DISAPOINTING part of my experience at this shop is that after my vehicle was towed to their location. I had over 1000$ of tools in my vehicle. I couldn`t help but leave them in the vehicle due to the tow. They were all stolen/missing. Such a negative experience. Save yourself the headache and go Anywhere Else!
A great local repair shop ,customer service and staff are extremely nice their prices are very reasonable I will continue to bring my vehicle here for service
I used to use them i think david and debbie are over-all good people.? But they OVER CHARGE on all they do! Have you really looked at the 1960's junk heaps they call trailers? The persons that live in them dont have money to live off of let alone pay $800.00 a month in rent + electricity + heating i dont know how they can the insulation has to be nonexistent...
David and Debbie are no better than the lords and Barron's of the 1700 and 1800's
Its shameful that they get away with this most likely because of social status on both sides and other things...
My car wasn't shaking or pulling . Got 2 tries from the. And an alignment n brakes and struts . The car was pulling hard after that back in April. I tried to get them to check it an they refused. I want back for 2 more tires and the said the ones I got in April where warn heavily on the inside. So they did another alighmend with out my permission n charged me for it. Now they wont refund my my money and told me they are not going to any thing about how the car is acting after they did there repairs
Wouldn't reccomend them to any body and I definitely wouldn't take my car there any more
Let my car sit all day when they were suppose to fix my ac
then when I picked it up at closing time was told not to bring my car there if anything breaks because I picked my car up after letting it sit. Also has a dent in my Bumper that was not there. Do not recommend!!
Owners are very rude charge a arm and 3 legs would highly recommend NOT!!! to come here can not work on you’re on stuff even if you’re broke down they are not to help people they are out to help them self’s if you need anything towed had to pay extra 75 bucks plus storage fee I didn’t use
Great people! Excellent! I would recommend them for any vehicle service. Quick in and out, don't try to sell you what you don't need and always ask if you want something done. Highly recommend!!
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