This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Amherst Body Shop Inc in Amherst, VA scores 75/100. Overall tone is positive: a loyal customer praises Reggie and service quality, and a stranded driver reports honest work and quick turnaround after a tow. Yet feedback on towing and phone manners is inconsistent, with one refusal and frustration noted. Net impression: professional staff and fast repairs, but variable customer service. Little insight on pricing, inventory variety, yard organization, or ease of finding parts; data is limited.
ZERO STARS! Definitely would NOT use!! Called them when my car broke down on the side of a highway to ask for a tow; they told me it would simply be “cheaper” to call elsewhere when I told them my location then hung the phone up on me. ( I was 15 minutes away from their shop and the tow I was going to be asking for would’ve been about 15-20 minutes down the same highway from where my car was broken down at, going back toward their shop). Called back not long later asking again for a tow and got the response that their wrecker was “unavailable” and told me once again to call elsewhere. For a business that advertises on their google page that they have a towing service you’d think that they’d been more than willing to tow my car (no matter the cost to me). Just seemed that they didn’t want to do it and we’re making up excuses not to.
I broke down in the middle of the night and had to be towed. The following morning they started on the repairs & had me back on the road in no time. Extremely honest & incredible customer service. Thanks again.
Website
