Bradham Automotive in
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Address:220 N Henry St, Alexandria, VA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:22314
Working Time and Location
What clients say about Bradham Automotive in Alexandria (VA)
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The battery in my Jeep was shot. Wouldn’t start. Jumped it with cables and dropped it off on Sunday at Brodhams with the key in the overnight box. Drove out of there Monday with a new battery and running perfectly. Another great, fast and easy experience. Love these guys.
Oct 01, 2025 -
Great customer service and knowledgeable staff! Everyone was friendly and welcoming. Highly recommended if you live or work near Old Town Alexandria!
Sep 25, 2025 -
Dropped my car off for brake services and they immediately took care of me! I got to walk around King street and grab lunch while I waited and by the time I returned thinking I still needed to wait for my car, nope it was ready as soon as we returned. Less than 2 hours! They even added on an oil change last minute for me. Great service. Great team! Devante helped me and I will definitely be back again. Thanks Bradham!
Sep 23, 2025 -
Outstanding the services there technical team tackle handle past issues on my vehicle excellent work thank you so much.
Sep 20, 2025 -
Bradham Automotive is a great friendly place. I had become used to always seeing Scott there, but he's moved on to cut down his long commute :( . Anyway, they have new people that seem just as knowledgeable as Scott. I don't know how they do it. I can remember even before Scott they always had such knowledgeable and kind people working in the front office. Especially as a woman, you need that to feel comfortable going to a car repair place. They always take the time to explain the issues, no matter how busy they are. You'll be happy with the work and the attitude at Bradham.
Sep 14, 2025 -
Trustworthy group! Transparent pricing and clear communication! Have been my go-to car service for years. They’re not pushy, walk you through all recommended service items, and are honest about what items can wait. Highly recommend!
Sep 10, 2025 -
So many positives relayed by other customers in their reviews here rang true for me too on my first visit here this week. Making an appointment, discussing my vehicle, dropping it off and picking it up all felt like I was dealing with attentive folk who personally cared and understood the importance I place on my car. They respected my expertise regarding things I'm able to fix/replace on my own and offered what I feel was useful and candid advice about my car, even some facts I was surprised I didn't know. I picked up my sporty Ford hatchback today after a major periodic service update at 90K, including the replacement of my complete suspension system and a number of smaller services like an air filter service, transmission flush, and my long postponed, but known to be needed, cleaning of my fuel injection system (cheap dirty gasoline does have a long term cost). After all these many miles, this was probably the most comprehnsive package of repairs made on my car since it was new. My car came back feeling completely refreshed, cornering like a breeze, responsive, and operating to spec. I feel confident again about driving it for the next 70-90K (so long as it continues to look pretty, lol). I was very pleased with Bradham's estimate and pricing too because they used the OEM parts I requested. Thank you Badham, I'm usually a pretty tough customer, yet I'm very pleased with your work and kind service. I look forward to making your shop the first place I turn to going forward, and there's still many miles left to share between me and my daily ride.
Sep 02, 2025 -
I LOVE Bradham. When I first moved to the area my car broke down and they took very good care of me. Most importantly, they are HONEST. And as a female, I find some mechanics love to take advantage of us. They are now my go-to mechanic.
Aug 24, 2025 -
Excellent customer service and my 2006 Camry feels and sounds like a brand new car after the service
Aug 05, 2025 -
I had a positive experience here with my Jetta. The team was able to quickly and accurately diagnose the check engine light and get the issue fixed within 24 hours. They were patient with my questions and were happy to explain everything in detail. Overall a much better experience than the dealership, and I would much rather give my money to an independent garage!
Jul 29, 2025 -
I completely appreciated their advice.and insight in to the problems woth my truck. They were very courteous, professional, and caring. I would definitely take my vehicles there for repairs.
Jul 25, 2025 -
I’ve went to Bradham for maintenance and repairs for the last few years, always done a top notch job.
Jul 08, 2025 -
I had a truly wonderful experience at Bradham. The staff was very knowledgeable, patient and understanding. They diagnosed the problem with my car and advised of the potential danger it posed for me to continue to drive my vehicle. I am so appreciated not only of their knowledge, but their integrity. I would recommend their service to anyone in need of an excellent repair shop with customer service as their number one goal, Thank you Bradham Automotive for your service. May God continue to bless you and your staff.
Jul 01, 2025 -
Excellent professional service. Provided a detailed analysis of various issues and helped determine what needed immediate action! Will highly recommend John and his team!
Jun 17, 2025 -
Been using them when I live in Alex off-and-on for thirty years. Customer service is their priority and old-fashioned value. They actually care about your auto and their customers. Reliable. Transparent. You won’t be disappointed.
May 22, 2025 -
My boyfriend and I were coming from Richmond VA, driving to Baltimore for our 7th anniversary trip to a convention, when we hit a huge rock (a boulder really) in the middle of the interstate. We called for a tow stranded on the side of the road on the interstate of Alexandria, a situation no one wants to be in, and our driver took us here. Immediately these guys offered to help us out. They told us to go grab some lunch, and they were going to do what they needed to get us back on the road or get a rental - but they were making sure we were getting to that convention, and that day. They tried to bend the wheel's metal back into place, but it wasn't guaranteed that it would hold. They were completely honest about that, and instead, they ultimately hooked us up with a replacement wheel that would drive us safely to Baltimore and Richmond within the hour. These guys SAVED our anniversary trip! They made sure we were safe, they did some awesome work quickly, and if you need a garage up that way that goes the extra mile, GO HERE! This shop isn't just full of good mechanics, but also good people. Huge thank you to all of y'all. We made it there and back safely with only a couple-hours delay in our travel plans, and it's all thanks to Bradham Automotive.
May 15, 2025 -
Thank you Bradham Automotive for providing excellent customer service! My car broke down and they provided an itemized proposal with photos of my car that needed to be repaired with sum of parts and labor cost. Very professional and tremendous customer service with a warranty on service provided. I highly recommend!
May 05, 2025 -
Finally, a place to take my car back to! The customer service was fantastic. John and Scott were easily accessible by phone, but their regular updates via text and email didn’t require a call to check-in. They accommodated my work schedule and offered to arrange for pickup after hours which ultimately was not necessary because the service was completed sooner than anticipated. I definitely recommend giving Bradham a shot the next time your car needs work.
May 04, 2025 -
Excellent service. Very helpful and kind staff. Assisted me with deciding on needed repairs within my budget. Quick communication through e-mail and phone call. This is my 2nd year going to Bradham, and will continue going because this is the first time in many years that I actually felt I was getting an honest assessment of my 2012 automobile's needs. Also, great convenient location...close to King Street shops and restaurants if repairs require some wait time.
Mar 27, 2025 -
Stopped by today for an oil change and tire rotation. Scott took such a great care of me. Everything was done really quick and with great care. Definitely recommend!
Mar 26, 2025 -
Three years ago, I purchased a previously owner 2017 Mustang GT. I was at my stage of life that it was time for me to own a car just for me. And when I drove off the lot I decided it was time to have a new to me mechanic that would take care of my "fun" car. I took my Mustang to Bradham (based on advice from old, trusted friends) and asked the service managers: "would you like to take care of my new Mustang?" A firm "yes" was delivered. Today, I stopped by Bradham because if was time for an oil change and without asking, the service manager reviewed my record and said: "sir, we need to do an engine flush and a brake flush, it's time. We want to keep your Mustang on the road for a long time". This is why I've been coming back to Bradham for 3 years and hope to return, many times, for many more years.
Feb 27, 2025 -
Terrific garage! Been here twice for separate instances involving my 17 vw gti. Super friendly folks from the moment you come in, keeping you up to date with messages and felt very confident with the work done. Will come back for any further car needs.
Feb 09, 2025 -
I had the brakes replaced, the oil changed, and all fluids changed out on my truck. Pricing was very fair, and the service was prompt. Scott Phillips was the service manager that I dealt with, and he is a professional. Scott went over every aspect of the service recommendations made by the mechanic and differentiated between necessary and unnecessary. The lobby is clean, and the shop looks well-organized. No need to go to those hack shops along Route 1!
Dec 03, 2024 -
Bradham service was beyond 5 stars. Highly responsive, efficient and detailed. I have never been motivated to recommend an auto repair business before but Bradham is an exception because they were exceptional.
Nov 04, 2024 -
After getting the run around from 2 other shops, Bradham not only got my truck in alignment, they also found the shop that previously “tried” had left all my adjustments loose. As a gearhead, cars are my only hobby. I put a lot of energy and care into this truck and I felt the entire staff at Bradham genuinely cared, as well. They are kind, open, patient, and flexible. I am very happy to be able to support them, as they have supported me. Thank you very much, again.
Oct 10, 2024 -
We were referred to Bradham after friends told us how great of an experience they had with their recent car service. I'm so glad we took our friend's advice and we had an equally fantastic experience with Bradham! They were extremely thorough and communicated with us through each step of the service. We will absolutely continue to bring our cars to Bradham for future services.
Aug 01, 2024 -
This shop is located in my neighborhood and maintains a pristine and professional appearance. Their employees show kindness, listen to your concerns about your car, are thorough, honest, and trustworthy which is a rare find in this industry. Their prices are reasonable and explained upfront. A great shop if you need a reliable place for maintenance and upkeep on your car!
Jun 28, 2024 -
Once again, the professionals at Bradham Automotive have provided exceptional service for my vehicle. As the owner of a sports car, I depend on their assessments and advice to keep my car safe and driving at top performance. I choose them over the dealership because they do not l disappoint and have earned my trust. Jacob and Scott at the reception desk are kind, very knowledgeable, honest and always welcoming. I have many choices for my car and I choose Bradham every time.
Jun 22, 2024 -
I came to Bradham Automotive for what I thought was only going to be a brakes check and unfortunately there was significantly more that had to be replaced in my car. When the general manager heard my concerns, they did what they could to make the experience as affordable as possible and provided extremely quick service for the amount of work involved - I got my car back in 2 days. Not only that, but they also brought my car for the VA state and emissions testing since that was out of date for free. I HIGHLY recommend Bradham Automotive for your car repair needs. The service is top-notch, and the staff is very respectful and professional. It’s a pleasant experience all around. Thank you Bradham Auto!
Feb 02, 2024 -
I thought I could trust Bradham. I have been a loyal customer for years and have never had a complaint about their customer service. In September, I had a costly repair. On a recent trip out of state, I went to my long-time mechanic to do routine pre-winter maintenance. I was told the car was not safe to be driving due to the rusted out frame (pictures below). This is something that would have been a building concern for many months, if not years, and never once was I informed of this issue by Bradham, which has now turned into a serious safety hazard. The recent maintenance at Bradham was, in fact, performed immediately next to the rusted frame. I am extremely disappointed that due to either incompetency or questionable business practices, Bradham performed maintenance without addressing an underlying concern.
Nov 29, 2020
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