It’s really as good as the ratings suggest. I came in as a new customer for an oil change and left feeling like I caught up with an old friend. That is the quality of customer service here. Tom has such an honest and admirable character. I came here because my Toyota dealership was the opposite experience (not even sure they do half the services I pay for). I’ll be bringing all my vehicles back here.
I brought my 2026 Toyota Landcruiser in for a break-in early oil change. Great price. In at 7:30 am, out at 8:44, $84.99. First come first serve on a Saturday.
My battery died and I needed an oil change as well. Called them up and they told me to come on by. They did a great job, and they were fast too! Also, they let you know the total up front which is appreciated. And of course, they were super kind folks! I will be taking my Subaru here from now on.
These guys are genuine. I just moved to the area and spent hours looking for a good mechanic across Reddit and other online reviews. I brought my old 2002 car in and they diagnosed my car one day and ordered the part and fixed it the next day. I’m glad I found these guys and their calm demeanor and good prices made me feel at ease. I will be a customer as long as I am in the area. A++
Had my battery replaced here and couldn’t be happier. Fair price, quick service, and super friendly staff. K&B Auto made everything easy — highly recommend!
Tom at K&B is a true gentleman and I hope he never retires because I would cry.
I brought my car to him for a tune up and mentioned that it’s my first and I’m not much of a car expert, but I sure would like to know how to keep her running, and he explained everything in easy-to-understand detail.
The pricing was very reasonable and Tom was very transparent about what needed done, even gave me a to-do list of things that will need service in the future, again with an easy-to-understand explanation as to why.
As a last note, Tom’s just a super friendly guy and always answers the phone with a great attitude!
If you want to get everything or just what is needed and you want to save 50 percent. Go here for quality. Tom is amazing. Im passing out his cards to all my clients.
K&B is the best. As a woman, I've had PLENTY of auto shops try to sell me on things I don't need. Tom is honest, friendly, and efficient. He is the only mechanic that I trust. They are truly deserving of all of the positive reviews.
If you have a Toyota, this is absolutely the best place in NOVA you can go. Tom has always treated me and my friends (who I sent there) with total respect. The prices are always reasonable and the advice is always spot on.
K&B Auto is the go-to mechanic for my family! I had such a pleasant experience with Mr. Tom and his staff. He was very thorough, patient, and professional when explaining my car issues to me. I feel like I could really trust Mr. Tom's professional expertise and judgement which is important to me. Added bonuses: the service was timely efficient, and the price was very reasonable. Now I don't dread car issues because I know Mr. Tom will help me. Thank you, we will be back!
I’ve been taking my cars to Tom and his team at K&B for a few years now and I won’t take them anywhere else if I can help it. It’s great peace of mind to have an auto shop that you know will charge you a fair price for great service every time.
Tom and his team are fantastic and reliable. I had issue with my car and a Google search took me to them. Tom was very kind, honest and helpful. He gave me updates on the issue. I would highly recommend K&B Auto Services to everyone!!!!
Tom-nim and team are extremely honest and cordial people. I've never regretted waking up early to get the car serviced. They will tell you if there's anything you should know and are happy to talk about your cars' health.
My Honda developed a problem with the AC intermittently working after a shaft seal replacement under warranty with the dealership. After multiple visits, diagnostic tests, being told that nothing was wrong with the AC on one occasion, the AC finally stopped working altogether. The dealership told me that I should replace the compressor, which would cost over $2000. I brought the car to K&B. Tom found the real problem, which was a broken wire controlling the AC. He diagnosed and fixed my issue in under four hours, for a fraction of the price that the dealership was going to charge me for a repair that was not even the cause of the problem. Tom and his guys are knowledgeable, honest, and efficient. I’m so thankful for them.
I've been getting oil changes and regular maintenance at K&B for years. Tom is a stand-up guy who always gives me honest advice on whether services are necessary, and everyone there has always been helpful and nice.
My experience with K&B Auto was fantastic! Tom was super friendly, communicative, reasonable and honest, and finished the work faster than expected. Fair pricing, no surprises. Definitely my new go-to for car care!
I cannot recommend this place enough. Not only do they have great, honest, customer service, they do good reliable work and make trustworthy recommendations. We have been going here for 12 years (that's how old our car is) and will continue to go here. If you're able to work remotely, it also has a great alternative workspace set with good Wi-Fi, power strip, a desk and an office chair. I get my best work done while waiting for my car. Thank you, Tom & team for your recent recommendation to go back to the dealership to get their poor workmanship fixed (for a part that K&B couldn't work on). You uncovered a major problem and the dealership is now re-fixing the issue. Definitely recommend this place!
Very reasonable in terms of prices, probably 30% cheaper than a shop just a mile away that I go to occasionally. I dropped my Subaru off for several services and it was done within a few hours despite being busy at the shop (I figured it would take all day). The owner (I presume owner?) is super friendly. They don't push you into anything extra that you don't want to do.
So happy I didn't go elsewhere. I had another appt and changed my mind when I found K&B. I had a stripped oil plug from the Subaru dealership putting it on way too tight. I wanted to change my own oil, but couldn't get it off. I called another shop and they made it sound like I should expect to need to replace the entire oil pan without even looking at the car. So I brought it here, they got the plug off and changed my oil and with no issues. They are definitely honest, didnt try to sell me anything I didn't need, and Tom was very kind. They even used my oil and filter I already had for a discount. This will be the only place I bring my Subaru from now on. Be aware, they only service asian made vehicles.
Finding a trustworthy and honest mechanic can be tough, but I found exactly that with Tom at K&B Auto! He worked on our '06 Toyota, which was throwing some dash lights, and took the time to walk me through his thought process, explaining the different options available. We came up with a solid plan, and the repairs were done quickly and efficiently—now the car runs great! What really stood out was that I was given options instead of just a massive repair bill, which speaks volumes about the kind of shop Tom runs. Top-notch service all around. K&B Auto is now my go-to for any future car issues!
Overall, it is a good environment with friendly people. At the moment, this is the only mechanic shop i go to if there's ever an issue with my car so far I've only visited for my car maintenance, and I like it there I think the price is reasonable and fair too.
K&B Auto has to be the best service shop I've ever used. I was skeptical because the reviews are almost too good to be true, but I assure you they are not. I've taken several cars here and every time has been fantastic. Most recently took a car in for a squeaky belt, after they tightened it the first time. They replaced the belt completely free of charge, not even labor, and had the car turned around within 30 minutes. Incredible service.
Outstanding service! I had my brakes done here twice, and each time, the experience was nothing short of amazing. The team is incredibly friendly, professional, and goes above and beyond to ensure customer satisfaction. The quality of their work is top-notch, and they make the entire process smooth and stress-free. It’s clear they genuinely care about their customers and take pride in their work. If you’re looking for a trustworthy place with great service and awesome people, look no further. Highly recommend!
Love K&B, Tom is great! Super knowledgeable, helpful, and friendly. Took my 20+ yr old Tundra w/ 150k miles in to replace timing and drive belts, plugs, ignition coils, radiator, fan clutch/mount, water pump, belt tensioners, oil change etc.
I was prepared to do more work on it, but Tom inspected the other areas and said it wasn’t necessary at the time.
I was surprised how quickly they were able to complete all of the work. The price of the work was very reasonable too.
Truck has been running great since the work was done.
Well, I can't trust anyone else than Mr. Tom for any advice on my Honda. Always transparent about diagnosis and always suggest what is necessary to fix than selling you out his shop even sometimes I ask him put this but he give his technical opinion if I really need it or not.
I always do oil change here as I trust them with oil they will use. So far I did a lot of work on my car with them and never disappointed. He would always use original parts that would work for long time and his price very reasonable compared to dealerships or area. And always accommodate me without appointment or I leave my car and get it back same day. He is the gem in auto repair shops.
Can't say enough great things from my experience earlier in the week! Unfortunately my alternator failed and my car was just barely able to make it to K&B before it completely died on me. I explained the situation to Tom and he was able to accommodate me that day without having a prior appointment. He kept in touch with me throughout the day and I was able to get my car back just hours later.
I've always brought my car to the Toyota service center for any maintenance in the past, because it's just what I was used to doing. I will definitely be going back to K&B in the future. Also, it's really nice to find a mechanic who is friendly and personable.
I came to K&B Auto for a second opinion on services recommended for my 2015 Corolla by a highly rated local chain in the VA/MD area. Tom walked me through the services, what I did and did not need, and pricing (which was half of the competitor’s!).
Tom was not only transparent, but one of the kindest people I’ve had the pleasure of speaking with. He has my business as long as I live in here, and I’ll be recommending him to everyone I know.
This is undeniably the best mechanic shop experience I’ve EVER had. First off, Tom is one of the nicest people you will ever meet. They do wonderful work and are truly 100% honest. During a brake pad job he even told me they’d broken a screw, and they not only told me about it, but they had the character and integrity to let me know it happened and they covered the cost to get the correct OEM Subaru parts to repair it properly. They have top notch attention to detail and they take care of your property as if it was their own. I honestly won’t go anywhere else. K&B auto provides top notch work and they always keep their service prices reasonable. I trust them with my Subaru and I look forward to continued business! Thank you!!!
This is the best auto reapir shop around. These guys are kind and they know what to do. I’ve been here a few times for oil change, battery replacement and control arms replacement they have done it quickly. It is much more affordable than other shops around. Highly recommended.
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