We were leaving Killington after a ski trip preparing for a 3-hour ride home when we heard some very loud metallic rattling sound from one of our wheel wells. After a brief inspection which didn’t yield any leads and following a google search for a repair shop, we found Holmes One Stop Auto Shop. I called (spoke with Travis) explained the situation and was encouraged to slowly make our way to the shop, which was fortunately a short drive away. Despite having a full bays of cars and likely a hectic work schedule, Travis made time for us, did an evaluation and helped us diagnose the issue. Fortunately, by the time we arrived to the shop the noise went away, so not much needed fixing but the fact that Travis sensed our anxiety about potential mechanical issue and with kids in tow, being hours away from home, he made time for us and made us feel like a priority, which was hugely appreciated and exactly what we needed to get through this stressful experience. Thank you Travis and Holmes One Stop Auto Shop, the world needs more folks and businesses like you!!
The team at Holmes Auto went above & beyond when our plow truck needed repair. Kind, communicative, knowledgeable, I can’t recommend them enough! Thank you!
Very lucky to have a shop that is local. The staff is thorough and fair. They have towing service and can do it all. they are open and honest about what the vehicle needs and for people who think parts and service is expensive, I can tell you it hurts more to let it fester. This business saved me multiple times over.
Great team for any auto work and inspections you need here in Woodstock. I've been taking my Subaru and my Tacoma there for years. Aleays responsive, flexible and reliable.
SCAMMER ALERT! Charged $700 for a $250 part did not provide distributor receipts when requested. The younger staff seem like honest qualified mechanics but the owner will rip you off given the opportunity
Knowledgeable mechanics who deliver quality work in a timely manner. They fit me in when I needed some work done and I had my car back right away! I can't recommend Holmes One Stop Auto to enough people!
Great service, with real pricing. They go out of their way to make your car right without breaking the bank. Most honest auto shop I've ever been to and the only place I'll take my car and truck for service.
Straight lied to me about my truck being fixed and I never even made it home.2 hours is the craziest thing ever...it cost me 600 for the phantom fix...and 200 dollars cause you guys wouldn't come and get me first ..it was freezing Out..the engine blew up...
I used to love this place till they ignored what I said about it being the drive shaft and they said it wasn't... They didn't even seem to have looked. I had to get a new car because of how it played out. Covid/holiday.. Couldn't get my part anywhere for a week... I work two jobs.... I needed a vehicle. All because they told me the vibration was the heat shield and didn't even look at it properly. Maybe it's a gender thing? Idk... But when a customer's telling you something is wrong maybe look at what they say it is before dismissing it. I had really liked them too.
Jason was fantastic. We were in Woodstock from out of town and suddenly had a problem with our Honda Odyessy and I was looking for a mechanic at the end of the day. Jason had already closed the shop when I called him but agreed to wait for us. He fixed our problem and we were on our way. Great service!
Always great and through service. Send me reminders when various services are needed (oil change, inspections). Look for other potential repairs that might be needed.
I needed a new front ball joint, which their safety check discovered. Could have beef a real problem if it had failed on the highway.
I've had to do business with them twice so far as I just moved to the area. I received very good services. The owner is good on his word and they went out of their way to make sure I left a satisfied customer.
Thanks again and I will go there again.
Review Edit: I will not go back again
Went there for 2 main issues over the last 6 months. They didn't fix the first one properly and I lost the ability to break going downhill after leaving the shop. They fixed it the next day saying they didn't check properly if the part was properly in place.
Ask them for a quote to replace my headlight casing because of plastic protector on them reducing the light. They said they could fix that with a dissolving gel. I was doubtful but let them try. They finished with a razor blade because the liquid didn't do anything. At least they didn't charge me the extra hour after their bat assessment of the situation.
Remember the first issue? Well the issue is back and, since they didn't think they needed to change one part when they "fixed" it a few months ago, I now have to change the back breaks again and it's not on warranty because they didn't changed that one part that was causing the initial issue.
At least, they are nice guys. They are just incompetent.
One week after having my tires mounted and balanced my tire was loose and one lug nut was missing and the others where loose all around..-im never going back the place is a joke
Ken hamblin
I dont leave reviews often but this place is great! Went in with a coolant leak and they were able to squeeze me in. They were helpful, friendly and were awesome with communicating with me in regards to what the problem was, how much it was going to cost, and when the job would be done. Will continue to give them future business. Would recommend! Hard to beat 65 an hour for labor around here
The crew at Holmes One Stop Auto are professional, talented, kind and dedicated to high levels of service. They stayed past regular hours to get me back on the road as quickly as possible. I highly recommend this garage for your automotive needs.
If you are looking for honest, hard working, dependable, trustworthy, and knowledgeable mechanics, Holmes One Stop is the place to go! They are friendly and do a great job for a fair price.
Patti S. Barnard, VT
Jason Holmes and his teammates were incredibly helpful — they went above and beyond to help us. We were driving toward Killington, and our car started smoking at 6:30pm. We were sure there was no mechanic open nearby and were worried we may be stranded for the night. We called Holmes One Stop Auto Shop, and they said to bring the car there, and they would stay late to help us. They were so incredibly kind, honest, and knowledgeable! They were able to test our car and fix it that night. I can’t recommend this auto shop more!
