What clients say about Twinline Towing & Recovery in West Windsor Township (VT)
Pulled us out of a snowbank in the middle of a blizzard, followed us as we drove away to make sure the truck was OK to drive, and then helped us change our tire 20 minutes later when THAT also went wrong (yes, it was that kind of day). They were caring, knowledgeable guys who are there to help. I would definitely call them again if I had a problem.
These guys saved my day!!! Had a hub bearing break while on my way home to WV and these guys had me back on the road in 2 hours, and for a fair price....that is unheard of!!!!!I feel blessed to have broken down near this garage. Thank you guys!!!!
I backed onto ice covered granite and got stuck outside a restaurant at 8 pm. After AAA fell through, I was able to reach Twinline and they sent a tow truck in half an hour. They pulled me out in a minute - very professional, highly recommended!
Twinline showed up within 30 minutes after Bulldog Towing canceled 2 attempts through my AAA. Driver was excellent and just a knowledgeable nice guy. Very professional company
Super speedy coming to my rescue at 11pm friendly experienced guy had me out of the ditch in no time! Gave me a more than fair price! Highly recommend!
We were stranded on the shoulder of 91 in a tight spot at dusk. AAA gave us a 3 hour ETA for a tow. I then called Twinline because we needed to get to Town Fair Tire within the hour before they closed… Twinline arrived within 10 minutes, they were the most professional and accommodating service I have ever encountered. Without question, their remarkable service will give them my business for many years to come. They go above and beyond for their customers!
We pulled over after we realized our tire was losing air fast. Found this place and the people were incredibly friendly and helpful. Helped us figure out a solution, and didn’t even charge us. Thank you!
I’ve dealt with a lot of shops in the New England area to work on trucks and twinline was undoubtedly one of the best I’ve dealt with. Communication was excellent, mechanics were extremely knowledgeable and understanding. I would recommend them to anyone in the area for mechanical needs or towing services!
They got me in pretty quick when other local garages were booked out for weeks. I thought the estimate was kinda high....but mostly because of the parts themselves..not their labor rate. I went ahead and had them do the work. Car was done when they said it would be, and worked performed was great. I would def use them again.
The sweetest mechanics we’ve ever met.
My grandmother and I were driving out of state to visit family when our tires started to shake. We pulled off the interstate in hopes of finding a mechanic and we ended up calling TwinLine auto service. They dropped everything to make sure we were safe to get back on our trip and quickly too! We highly recommend their generous services. Thank you TwinLine!
They are one of the best mechanic shops and towing companies in the upper valley I will forever do business with them and I help promote the company by telling my friends and family about them and I hand out business cards to people and let them know to call
We're new to VT and were looking for a new place to take our cars. With Twinline, we've found it! They are friendly, easy to communicate with, and proactive for their clients. I brought my daughter's car in for an inspection, and they found an issue with the exhaust. They quoted me the cost, and then worked to find less expensive parts so the total was less than what I was anticipating. It's great to find a shop that is so aware of the clients needs!
We have always received professional and courteous from the staff at Twinline! My wife and I trust the mechanics at Twinline and that is hard to do at many auto repair shops! If you want speedy, trustworthy service go to Twinline Towing & Recovery! It is just that simple to get your auto serviced even if you only need a Vermont state inspection.
They are the best people in the world. They treated us so good. They made sure we were safe and taken care of. Thank you so much Kevin and Pete. We can't thank you enough.
We are a contractor from Massachusetts working in Vermont and our truck broke down, and they towed it off the highway. They let us store our truck in their yard overnight until we could pick it up. Great company to work with. We will be using their towing services in the future if needed!
Twinline recovered my 4Runner safely & quickly after the rear end slid into a muddy ditch. Kevin (owner) called me promptly after being contacted by my roadside assistance company & was friendly and efficient setting up an appointment (for the next morning, at my request). Didn't get the two drivers' names but they winched / tugged the truck out of a tricky location (slippery, narrow road, avoiding a well) and were professional & nice. Hope not to have to, but would certainly call Twinline again.
This guys are awesome. I was hired to pick up a vehicle from them and the customer didn't leave the key. They took their time to help me out and get me back on the road and didn't charge me anything. Much respect for these gentlemen.
I can't recommend this company enough! They pick up the phone when you call, assess the situation and see how best they can help. In my situation, it was the Saturday of Labor Day weekend. They called their driver who direwolf what he was doing, came over in a short amount of time and helped us get pulled out of a sticky situation. Or was no problem for him and he took a big headache of our shoulders. They are great and will definitely be my first call thre next time I need help. Thank you!
My minor child who just got his license and first car went here for an inspection. After 10 minutes of looking over the vehicle they told him it failed. They told him that he had to pay $55 even though it did not pass. When he questioned why he had to pay the man, he was rude and said he wouldnt give him his keys back unless he gave him the money. Not only do i feel that that they saw a young kid come into the shop and took advantage of him, but they were rude and inconsiderate. I will not recommend this business to anyone!
Been there 3 times in the last 3 weeks to get my car to pass inspection. Each time they fail it for something else and are happy to write up an estimate for the repair work (which I have had done for half what they would charge). Last time they could not replicate the problem, a problem I have never had in 120,000 miles of driving the car, and am faced with getting a problem repaired that doesn't exist to get it to pass. Oh yeah, failed for "vehicle height not in spec" too. Its a Toyota Sienna soccer mom van, no mods strictly stock...so don't get your car I inspected here unless you know what height your car is supposed to be and it's at that height. Ridiculous. You deserve what you get if you get service or towing from them.
They're quick and can generally, at least in my experience, schedule you in within a day or two. Also, there's a very friendly dog to keep you company while you wait!
Thank you Twin Line ! Very good experience!
I waited till the last minute to make an appointment for my inspection, as usual... They got me in before the end of the month. Everyone was friendly, including the dog! 🐶❤ I will be a return customer and I would definitely recommend them to anyone!
Recently I was in an accident and had repairs at another shop. Those repairs were not done correctly and atfter continued problems, I sought out a second opinion. The guys at Twin Line were not only kind and respectful, they discovered the problem quickly. The staff was helpful and gladly wrote a second opinion. Thanks for everything!
My 16 year old got shafted on a car bought private sale and David and John were AWESOME as they got creative, helping this 16 year-old graduating college bound senior out so it will pass inspection! Thank you guys!!
Very nice, professional people who are knowledgeable about the service they provide! If my vehicle has a problem, they show me so I know what the problem is and how it needs to be fixed. It's so nice to physically see the difference, instead of just being told something was replaced.
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