Very busy place, but fit us in as we were from out of state. Super friendly and honest with us. Great prices for the work they did and good for gas we got there.
Took my jeep with 85000 miles on it to them after I had just bought it for an assessment. They told me that I needed a water pump because it was leaking. I had them install a new one, plus change transmission fluid. Two days after getting it back from them, it overheated due to the idler pulley not even being where it should be....nonexistent! They had to take the serpentine belt off by using the tensioner pulley( right next to the water pump) and idler pulley) so while it was there, someone screwed up. They wouldn't take responsibility for it, so now I'm taking them to court. Have fun if you plan on using them!
Their furnace tech Brian is fast, efficient, and very friendly. Other companies were trying to sell me a new water heater or furnace. Brian was able to boil out the coil and now my water pressure is as good as new. Cost was far less than I expected! A+ Service.
I have used Butler Family Auto to deliver oil the last few years. Despite being quite far away from them they always deliver and are some of the kindest and most pleasant people to interact with. Cannot recommend enough!
There prices are amazing, there fast, reliable, on time, and when you have an emergency they will get right to you. I hadnt used them before and we needed our tank changed and they didnt hesitate to come right out look at the job. They got the job done in a timely manner, and they did a great job. You would never even realize that they only have one full time guy and one in training right now. They won me over and this is where i'm gonna stay. You should give them a call and ask them how much there oil prices are. You will be surprised when you hear! :)
Was promised an inspection sticker after $1500 worth of work was paid for and completed. Was told to "come back" for the sticker. Went back 4 times and they would not give me the inspection sticker. Employees drinking beers during work hours and talking about "getting high" in the reception office. Unprofessional and untruthful.
Started getting my heating oil from them this year. Great company to deal with, very friendly and very accommodating in getting us oil when we need it, unlike the company we dealt with in st johnsbury. And the icing on the cake was even though they are further away, they had better prices than our local oil companies and were way more friendly.
My alternator was failing while up in Barton for the weekend leaf peeping. There was absolutely no way for me to return home to Mass. They were the closest and only repair shop open on Saturday. I made it to the shop before 8a.m. and talked to the owner, told him my problem and he was able to fix my car in less than 2 hours !! Even my husband said they were very reasonable with the price. I couldn't thank them enough for taking care of me so quickly. Thanks again !!
These guys are the nicest! They let us park here for an entire weekend in August 2004 so we could walk to Coventry. The car didnt need any work but I'm sure they run a tight shop!
I brought my car in to have my timing belts changed and to have an oil leak taken care of, after I got it back the plastic cover that goes over the crank case was loose and when I moved it into the correct position you could hear something tapping against it in the inside while the car was running, so it wasn’t done right and will never be, cause the morons put it back together wrong, and then I needed a mirror to pass inspection which took two weeks for them to get, and when they gave it back it was green and my car is black, it shouldn’t have taken two weeks to get the wrong color mirror, and it still leaks oil, so after paying $1,500 to fix my car it’s still broken and I’m out of money ... I will never go back and you shouldn’t either
Butler family Auto is our go-to place for getting fuel oil are fuel oil prices are cheaper than anyone else's they're willing to deliver 50 gallons when most places want at least a hundred they're very cost-effective for those people on a budget.I will say about three years ago I pulled in there and got gas for one of my vehicles and there was so much water in it I spent over a hundred bucks and products to try to clear it out and eventually had to have my tank dropped and cleaned before it started working right but again that was 3 years ago
After moving from Stowe and paying over $100 for an oil change (much to my chagrin), they were able to change it for about half of that price. I have come back here for regular maintenance and they always have given us amazing service.
The real reason I decided to write this review is actually not for a car they fixed, but for how well they handled my car when they didn’t have the proper diagnostic tool. I brought my car in after it refusing to start for more than 3 seconds at a time, and thinking I may have to foot an enormous bill.I decided to go in and chat with the mechanic who had looked at my car, and he seem genuinely excited/ interested to be able to talk to me about what he had determined this far, even though he wasn’t able to fix the problem. He had done extra research online outside of running a diagnostic, had checked my fuses (even replaced one for me), recharged my battery for me, reset the diagnostics readout, and didn’t ask me to pay a CENT. He even divulged that he had refrained from ordering an expensive part that he thought could potentially solve my problem, and suggested I bring it to someone who was able to get a proper readout before anything
was done to it. The integrity and generosity of these guys still astounds me.
But it doesn’t even end there: I returned to their garage today and miraculously managed to get it started again. Another mechanic (who had actually removed a dragging piece of plastic on my car for no charge) came out to move his truck so I could more easily pull my car out, and was kind enough to listen to my car as well as get in and make sure the engine revving didn’t sound off.
They did all of this for me without asking me to pay a thing, I will forever bring my car to them and always recommend Butler Family Auto to all of my friends and family.
Tl;dr
All around amazing service from the work they do to the people who do the work.
I use these guys for oil delivery for heat, and they are bar none the best. Reasonable prices, honest business practices, always polite. An easy 5 stars.
Great and honest family repair shop and fuel delivery service. Gas prices are always the lowest in Barton (typically the NEK) and they're full service. They're willing to help you out even when they don't have time, and they put everyone first. They've delivered my oil since I moved I bought my house over 3 years ago and they're extremely reliable. We called to put in an order Friday, and they said they'll get to us by Thursday. I got home Monday and they had already came! :) ☆☆☆☆☆ This almost always happens. They don't fix furnaces etc, but if you need fuel delivery, call them. I've brought my beater cars and flat tires to them on many occasions and they always help me out and get me back on the road for next to nothing. I truly appreciate them and they're excellent service.
Awesome people, friendly and will try their hardest to get any problems with your vehicle resolved. As well as they have the best gas prices in Barton, VT
Great people here in Barton, VT, just had the car fixed for a good price. I decided to have them fix an additional item, so I was asked to return the next day without paying for the work done. A handshake still holds meaning! Thanks Butler Family Auto.
We drove down from Newport after driving up from Chattanooga, TN. Excellent service and good prices. Thanks!
