Called Willie’s at 7 a.m. with an issue today, worried about driving 200 miles home. Becky had us bring it in, and it was diagnosed, fixed and paid for by 1 p.m. They saved us! Nice, friendly, fair, and fast! If we lived in the area, we’d be regulars!
Called at 7 am on 1/2/26 at -10 degrees with a random bearing/abs situation where SUV would only go 10 mph…Willy said get it here now I’ll take a look.
They diagnosed it by 830 am picked up a part at auto store and it was fixed and paid for by 11 am!
Absolutely the best and fastest emergency turnaround I’ve seen. Price was great too!
Willie and his staff are Studs # 1 picks!
TY
Took my running board off my car without my permission after getting it towed there. They kept it because it was “coming loose”. Not impressed!! And the towing guy didn’t charge so I’m thinking something sketchy was going on there.
Our brakes failed at 4pm Friday, Sept.14 while pulling a travel trailer in Stowe, Vt. My wife and I got on the internet to get emergency service and the response from the dealerships and local repair shops was terrifying. Everyone was closing, or could not get to us till Tuesday, Inquiring if they knew anyone else that they could recommend to help us their reply was "NO". But our fifth call was Willie's Village Auto. Willie came to the phone, determined what the problem was (brake assist vacuum pump), inquired about if we could get the vehicle to his location. Fortunately the trailer brakes were still working. Once at the shop he assessed what was needed made no promise of a prompt delivery. What Willie did do is get us to our campground so we could still use our trailer and keep enjoying our vacation. He FInished the repairs so that early Monday morning we could safely continue our trip. Thank you Willie for the extra effort and kindness to two total strangers.
My wife and I were in town with a rental and it was giving us some problems. Despite being so busy they took the time to quickly service us so we can enjoy the rest of our vacation with peace of mind. Thank you!
Willy was AMAZING. He was kind, understanding, and came to our rescue twice, on Friday, July 11 and again July 12 (Saturday) when he was closed. He pumped up our RV tires when it seemed every gas station in Stowe didn't have air. Thank you Willy. We got back to MA with air in our tires from and both back tires had nails in them.
Willie is THE MAN. Wound up saving our family vacation trip, not once but twice. The alternator on our old Volvo XC 70 gave out just as we pulled into our hotel. Calling around, most places took only scheduled service but Willie's was willing to look at it immediately, and sure enough, when I drove up Willie himself came out on diagnosed the problem while I was there--identified an obscure coupling, not the belt as I'd assumed, and explained to me how it works. He fit our repair in that same day, and we got our car back that evening, very reasonable labor-only job. 2 days later as we pulled out of Stowe for the drive home, car started making the high-pitched noise we'd heard intermittently before the alternator gave out. I brought it back to Willie and after many tries got it to make the noise again--he immediately nailed the cause as a faulty PCV valve, and showed me how THAT worked too. Even though it had nothing to do with the alternator problem, Willie was intent on getting us back on the road home again same day--ordered the part and stayed late to get it installed. Expert work, honest price, and they really went the extra mile for us.
The woman working the phone/reception could use a reminder that a little kindness and being courteous and welcoming can go a long way...
Our front tire wore down on us while on vacation in Stowe and we called about having it replaced. You would think we were asking them to saw off a limb and give it to us, they were not friendly in the slightest and the mechanics "solution" was to install a different sized tire and have us drive all the way back home (a 9+ hour drive) lopsided with a different tread that was HEAVILY advised against when we called and got the opinion of a different mechanic.
Yeah...go elsewhere.
Had an emergency with my car’s rear driver’s side wheel the day we were supposed to drive 3.5 hours home from our vacation in Stowe. We called and they saw us right away. They helped us identify the issue, a bent spindle, and they were able to get it back into place enough to ensure we’d have a safe ride home. They gave us all the information we needed to inform our mechanic at home to prepare for a more permanent solution. We are so so grateful for how quickly they saw us even though they were super busy as it was. The price was more than fair and reasonable. Thank you all so much!!
Willie’s staff were kind, but I wouldn’t say their work was excellent.
When I showed someone a photograph of Willie’s body work, their reply was:
“An actual real automobile body shop cut those covers⁉️And you paid them⁉️🤯 Not in my world; in my world professionals get held to professional standards and when those standards aren’t met, then someone fixes it or pays to get it fixed. Why do quality and pride of workmanship seem to be such outdated concepts with these younger generations? Garbage work like this and acceptance of garbage work are a big part of this county’s decline. You kids need to grow some cajones and stop accepting mediocracy.“
When Willie’s finished with the job, they didn’t call me, which left me without a car for the entire day. I’m not convinced that the work actually took 3 hours (as they charged me), but a bit over two hours (as the mechanic suggested, and as advertised by the manufacturer).
After buying new covers ($50), what should have been a $170 job ended up being nearly $400.
At $85/hour, and an overcharge of hours, I’d expect higher quality work and better operational standards. The people are very nice, though, and I’m grateful for their help.
I had a 2014 wrx with a rusty exhaust that was falling off and decided to buy a mid pipe since it’s was the cheapest option for me. I contacted willie and his crew since I know a lot of shops around here will only install parts from a dealer and I needed some specialty work done. Him and his team completely fixed the exhaust and all it’s leaks for a very good rate. A lot of shops will charge extra for customer owned parts but willie did not and was very good with communicating and fabrication. They will now be the shop I go to from now on
Had a leak in the tire of my rental car. Limped over to Willie’s and he patched it up while the tire was still on the car…a real pro! Had a nice political chit-chat while he was working on the tire which greatly enhanced a usually mundane experience!
I was traveling up from Massachusetts when I had car trouble. I went to Willie’s late Friday afternoon, he could have easily told me he didn’t have time being that late it in the day. Instead he helped me and helped me source parts quickly to get my family and I home safely. I would highly recommend Willie’s to anyone in the area, or even anyone traveling through.
We were driving a rental car and unexpectedly got a nail in one of the rear tires. The very nice people at Willie’s came to our rescue. They extracted the nail and patched the tire really quickly, rescuing our vacation. Do try them if you’re in the Stowe area and need car service or an emergency repair!
Pulled up to my hotel, parked, checked in. Came out to a completely dead truck..
AAA driver suggested Willie’s which was only 0.5 miles from the hotel.
I’m glad they did! They were able to fix my truck w/in 4 hours! Price was very reasonable. I’m so grateful for them!!!
Thank you Willie’s!!
Love this place, Mr. Willie is a very nice man and so is the rest of his staff. They are very accommodating and fair pricing. I travel full time and he got me in and fixed in no time. Thank you so much, I would highly recommend Willie’s Auto Shop, Stowe VT.
Unfortunately, our Saab 9-5 was making a lot of noise so we brought our car over to see Willie. He took a look and said it wouldn't be safe to drive home to NH the next day. So we left our car for Willie to fix whatever. He wasn't sure if he would have to have the car until the next day. Sure enough, he showed up at our Inn later in the afternoon with our car, took us for a beautiful scenic drive for about 30 minutes. It was great since we didn't have our car for the day. He replace a U joint, charged us very little (we think) and we were able to drive home. What a great experience, great service, fun to be around Willie and his staff! Very busy place, but he made our experience a pleasure to deal with. Highly recommend Willie's Village Auto! Might be worth driving 110 miles again for service!
We were visiting from out of town, and got a flat tire. Willie's was able to fix our tire same day and did not charge an arm and a leg. Very professional and courteous. Best flat tire experience we've had, and I've had a few.
We were from out of town staying in Stowe for a wedding and our sons car started smoking late Friday night when he arrived. Nothing was open over the weekend so we called Willies early Monday morning and they were able to get it fixed. Replaced the radiator so that we could head back to Portland That afternoon. They did an excellent job we feel so lucky!
They Saved our Vacation!!!! We had a rental van with bad brakes in the mountains. Scary! We called Willie's, they got us in right away without an appointment, they diagnosed the problem, got parts and had it fixed in a few hours. Reasonable price. They worked with the rental company for payment. We would Highly Recommend Willie's for any car repairs. We can't say Thank You enough to Willie's and crew for putting us back on the road so quickly so we could continue our east coast trip. You are the BEST!!
We were visiting Stowe for a few days. On our way north a pothole caused latent damage to a front tire which was fortunately detected. The Willie's team scheduled us within a day to replace our tires and insure safe wheels under us for our trip home. Job well done by all!
My family and I were visiting Stowe when a winter storm hit. Our FWD minivan could not handle a steep hill and I had to use our emergency brake to keep from sliding down backwards. Afterward our brake and ABS warning lights were stuck on, and I had the vehicle towed to Willie's. Even though it was Sunday and the shop was closed, Willie put it in his garage. By Monday morning Willie had it fixed for a small charge, and we were able to make our 6hr drive home safely. Thanks Willie, and Merry Christmas to you and your team!
Willie was one of many we called with a power steering issue we had while on a weekend getaway in the Stowe area. Willie took my truck in immediately, diagnosed the issue, ordered parts, and had it fixed in the same day! All at a very reasonable cost. I'd recommend his expertise to anyone needing some auto repairs! Thank you!
Great service! We brought our car in at 8 AM on a Friday with a flat. Willie’s ordered us a spare tire which arrived at 2:30 PM and they had us back on the road by 3.
Highly recommend Willie’s if you have any issues while in Stowe.
The rear brakes on my Jeep locked up as I arrived in Stowe for a long weekend ski-trip. Willie’s took my car in without an appointment. They diagnosed the issue, found parts (rotors and pads) and completed the repair all by 1pm - Amazing!! They also charged me a fair price for the job. I highly recommend Willie’s - wish they were in my hometown!
We had a puncture in our tire when we were on vacation and couldn’t get the patch from the hardware store to work right. She suggested Willies and they fixed us right up for a very reasonable fee. We were worried about going to a car place where we didn’t know anyone, but I trust Willies and they did a great job quickly!
I love Willie's! The shop is a mess; there are old cars scattered all over the lot. The office smells like old grease. And I LOVE it!
It takes me back to the old days, when mechanics were craftsmen.
Willie always seems to be in a good mood and happy to share a chat.
The best thing, though: The work is done right. The first time. At a reasonable price.
I'm glad I've found Willie's and I don't take my cars anywhere else!
We had some brake problems our first day while on vacation in Stowe, VT. Found Willie's Village Auto info. on line and decided to be at his establishment at 7:00 am. Willie and his crew were great, and so accommodating. He ordered the part/ parts we needed and 1/2 hr. later parts were there, and within the next 2 hours or so, he was finished the job and we were on our way to our next destination. We were thrilled with his work and also his friendly countenance. Can't thank him or his crew enough for their helping us in a timely manner and also was a very reasonable price for his work. Thank you Thank you Willie and crew.
Joe - from Pennsylvania
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