Custom Industries Inc. in
West Jordan (UT)

What clients say about Custom Industries Inc. in West Jordan (UT)

• Kirk Wickham

  The guy there on saturday was quick and helped unload. I have never had any language issues as other posts state. I had my scrap wire resorted in different grades as is expected. Last time I had not sorted it but he helped take a few coils out that looked darker. Never had a bad experience here.

  Oct 18, 2025
• Dexter Colemere

  This is my go to place now that Midvale recycling closed. They pay well for all the copper I bring in. Always friendly and helpful!

  Nov 16, 2024
• Jordan Adams

  Will never come here again. First time visiting. First issue only one person could speak English. Second only accepted cash. Third tired over charging me multiple time. They obviously can't do math. Told me $0.40 over the phone then told me $0.45 and then told them I only had $100 cash after finding out they do not take card. And told me I could only get 100lbs then I corrected them. Had told me $0.10 charge per pound for what metal I needed to cut to fit in my vehicle. Then tried to charge me all the metal at the price of getting every piece cut and only had 3 cuts done. Could not cut a straight line and did not know how to light their oxygen and acetylene and he been their 15 plus years.

  Oct 27, 2024
• Jose Balderrama

  They just look for any excuse to pay you less possible I went there couple times and is the same crap, I better went to redwood recicling and pay much better

  Oct 16, 2024
• Angela Moreno

  Worst place I've ever been .Rip off stay away.

  Sep 30, 2024
• Kenneth Curtis

  Poor BUSINESS ETHICS!!! I took 66 pounds of aluminum cans to Redwood recycling and got $.50/pound $33.. same day I took 165 lbs. Of Computer grade extruded aluminum heat sinkers and other cast aluminum to custom industries, they offered me $.10/lb when I complained they changed the offer to $.25/lb. Half of cans! All I got was $44 only $11 more than 66 lbs. of aluminum cans. I realized there were a few steel nuts in the computer parts! But instead of discounting a pound or 2 (which would still be Exxesive) calling it dirty aluminum was a total rip off!

  May 13, 2024
• Bodey Coomes

  Does not pay top dollar. I dropped off wire and was paid the insulated 2 copper cost when it was insulated 1 copper or Romex. Didn’t register until i did the math and figured out they screwed me out of quite a bit of money. Take your scraps somewhere else. I brought all different kinds of Romex 14/2, 12/2, 10/3, and 6/3 along with different sizes of THHN from #12 up to #4 awg. The only #2 insulated I brought was about 10’ of cat6 which I was going to leave out of the pile until the worker told me to add it in with everything.

  Mar 04, 2024
• Riley

  Staff was very rude. Will not be returning.

  Feb 29, 2024
• Trevor Lindgren

  I am glad there is a metal recycling business in the South West side of the valley however the staff expects you to be an expert in how their process works. They need to communicate better. Probably not an issue if you are a frequent recycler. They also need to work on customer service with a bit more patience, kindness, and helpfulness. I don't expect recycling center employees to be the prince of Wales but they could avoid being demanding and rude. Not sure how the pay out compares with other recycling places.

  Nov 05, 2022
• Jason Espinosa

  They make dropping off your metal and cans easy. Paid for some groceries!

  Sep 23, 2022
• J Timothy

  Staff is rude and always yelling. No one should be treated the way the employe in the weighting shack treats people. Negative stars. Never will go back. Excuse from the office is its hard to find good Staff.

  Apr 11, 2022
• Glenn Barnes

  First time there. They were very nice and walked me through the process.

  Nov 18, 2021
• Kenneth Storer

  It was a very quick and simple process. Got pd cash for cleaning my own yard. Overall a great experience!!!

  May 21, 2021
• Trevor Washburn

  They will rip you off

  Mar 27, 2021
• John Stowe

  Llllll Io O

  Sep 17, 2020
• Julie E

  Great hours, friendly service, and good communication. Comparable payout for Aluminum cans to other recyclers. Open on Pioneer Day! Excellent variety in scrap metal if you are looking for some treasures.

  Jul 24, 2020
• Gillian Gower

  I will never go back to this place. I brought in 400+ lbs of mixed metal including copper and aluminum. In return they gave me $5.80. I have brought the same kind of items to another scrape yard plus half the weight and got almost double the amount of $. This place is a straight up rip off.

  Dec 09, 2019
• Sam Phlong

  Great friendly fast service!

  Jul 25, 2019
• El Juancho

  Me Gusto este lugar Por que Pagan Bien por el metal el cobre y el aluminum ⭐⭐⭐⭐⭐

  Apr 13, 2019
• Wayne Anderson

  They are fair and honest

  Sep 07, 2017
• Josephine Martinez

  Because they are all good people who work there good service

  Mar 17, 2017
• Kristen Colton

  I would give them no stars it that were an option. They gave me $5.60 for my washer and dryer. I got ripped off!!!

  Jun 04, 2016
• T O

  I have been using this company for over 10 years. It is by far the most fair scrap yard I have been to.

  Jun 22, 2013
• Robert Wade

  I have been there many times, and have had no bad experiences yet. I have not seen a recycling place yet that is "clean". I would recommend this place to everyone.

  Mar 16, 2013