Cam is a rockstar. Went above and beyond to fix another locations screw up. Knowledgeable about products and made solid recommendations. John was fantastic too and very helpful. This is my go to store now even though there are a few closer locations.
When I walked in I was immediately greeted with warm Christmas wishes from Wayne. He was very kind, helpful, and he price-matched a premium part for cheaper and gave me a 10% discount just for "taking too long" to help me
Miguel A. was excellent with his service. Incredibly friendly, helpful, and very knowledgeable. He set me up with a rewards program and helped me to benefit from it in my first visit. I’ve never really been a fan of auto parts stores but Miguel has got me wanting to come back to the South Jordan store.
I had such a great experience at this location! I don't know anything about cars, but Wayne helped me figure out the kind of windshield wipers that I needed, and even helped me put them on my car as well. He showed incredible customer service, as well as outstanding kindness to me which is very rare these days. I was very impressed with the level of service here and left with a smile on my face. Thank you Wayne!
I went in to get new wiper blades and Miguel was a lifesaver! I had no idea what I was doing, and he made the process so easy. He explained everything well and even helped me install them! Definitely will use them again!
Associate Chris Morley was very helpful and patient with other customers that kept coming up to him, while he was trying to execute AutoZone service to my truck. He helped perfectly w/ what my truck needed, and helped swap out the new battery. Great asset to that location
Great staff at this location. They are very helpful when it comes to free battery charging , or finding the right components. I have used them for battery test and recharging which AutoZone does it for free.
After the dealership caused a check engine light on our car and wanted to charge me 170 diagnostic fee. I came here had a young man help with running codes and he showed me the part I might need. I asked to show me if its easy to change and where it was. We opened the hood and discovered that the dealership left the air filter out and he fixed it and the engine light went away automatically! He was so nice and helpful and I've always loved this store!!! Thank you for saving me money!!!
Go to this Location!! AutoZone generally has great service, but this experience was the best I’ve ever had. James saved my butt with a few different things. I could tell he genuinely wanted to help me out. He troubleshooted with me, gave me tips from his own experience, taught me how to fix a my coolant leak, and was fun to talk to! I could tell he actually wanted to do what would help me in the long run. James is the GOAT Give that man a raise!
Battery problems seem to happen at night in the cold. After having to jump start my CRV, I went to AutoZone to have my battery and alternator checked. I had a bad battery. Lucas was so helpful to remove the bad battery and install the new one. He even brought some humor to the situation and made me laugh, which I appreciated, since car problems cause me anxiety and stress. Thank you Lucas for all your help, you are awesome!
Worker didn't know sh!t very un helpful. Went to get some HT silicone spray for my exhaust pipes I wrapped. The guy told me they didn't have it even though it showed online in stock. I gave part # and he found it telling me it's just like any other spray, whatever that means. Then I asked for the steel straps to hold the wrap same thing without look said they don't have it then found it after telling him yes they do have it & part #.
I've always had great service from knowledgeable staff at this location. My wife's convertible Mustang is 17 years old and still going strong. In many ways due to the parts and recommendations I get from these guys. This visit was a part for my truck. I do my own repairs when I'm able because I do it with love and know it's done right. I need to work with the best to back my work.
Ralph is a Rockstar!! He was extremely helpful with my new windshield wipers. He showed me how to install them before I left and made sure I understood the installation process. Great customer service! Highly recommend this location!
I came into this Auto Zone because of a blinker issue. The first employee who helped me told me they didn’t carry the correct piece, so I left and soon enough came back this Auto Zone. The second employee who helped me was the best employee I have had an experience with in a while. He came over, helped me with a few things, and gave me more information and advice than any other mechanic. He said he was a PM manager and I wasn’t surprised because of his professionalism and kindness. It’s nice as a woman to go into an auto shop and not be judged for having a car issue, and I can say confidently that I will be back to this location if another issue arises!! Thank you!!
I went to another location and only got 5 out of 6 spark plug wires and they were unwilling to help us and made us feel inferior like we didn't know what we were doing. So I came to this one and James, the store manager did an exchange for all 6 wires. He was fast efficient and kind.
Stopped by a few weeks ago around closing to pick up some oil. The cashier that I worked with was happy to help me select the right product, and even went out of his way to give me paper towels to help with clean up. Amazing customer service!
The gentleman working tonight was absolutely amazing! He was kind and so helpful to me as I don't have much knowledge on cars. He helped me change one of my headlights and walk me through step by step how it was done so that I would learn how to do it on my own next time.
AutoZone is my go-to spot for all my auto needs. The staff is incredibly knowledgeable and helpful, they always go above and beyond to make sure I leave satisfied. I appreciate that they take the time to explain things to me in a way that I can understand. They have a wide variety of parts and tools in stock and if they don't have what I need, they're more than happy to order it for me. I always leave feeling confident that my car is in good hands. I highly recommend AutoZone for anyone looking for quality parts and excellent service.
My key fob was nearly dead and I worried I wouldn't be able to drive my car if it quit working. So, I went to this location for a battery for my key fob and a very nice gentleman who worked there was nice enough to replace the battery for me. I left with peace of mind worth more (to me) than the cost of the battery I purchased.
As a South Jordan resident with this location convenient and nearby, I frequent this place a lot but I don't think I will anymore. I would much rather go a longer distance to a different location. My reasoning behind this because Wayne L Was incredibly disrespectful to not only me but also my fellow staff members at my place of work, in which is an automotive service center. We were in a new system and we were just getting adjusted to things we needed to know such as our store number and etcetera. Wayne had made it incredibly difficult to purchase a DRAIN PLUG from this store.
Upon entry into this establishment I had made Wayne aware by stating that I was receiving an oil pan drain plug for my workplace, he had already given me some "Smug" attitude by saying "oh Yeah?" like as if it was an obvious or redundant statement he already knew. Assuming my company had ALREADY PAID for this drain plug, I walk away, Wayne; instead of notifying me politely that it was not paid for he says "Where you think you're going?" as if I'd actually be stealing from this place. I tell Wayne that I had thought it was already paid for and I apologized, but I'm still disrespected by Wayne, he asks for my store number and I had no clue because my management does, not me. He rudely rolls his eyes and sighs, and then I call my manager to notify him that the drain plug had in fact not been paid for, in return my manager corrects this by telling me to try the store number. Wayne, growing impatient reaches for my phone instead of telling me to what to ask or tell my manager (You don't reach for someone's phone dude, that's weird. My boss being confused by Wayne frustrates him and he tells him over the phone "You don't understand anything" and hands my phone back over to me. I notify Wayne that i was going to leave the establishment to go pick up my boss's personal debit card to pay for the transaction and as I return with this card, I walk in only to find out that Wayne has written down the store number and the store had already paid for it, Why didn't he just stop me to tell me this was going to be paid so that I wouldn't have to make this useless trip to my store to grab the card? absolutely bizarre. Wayne gives me an unnecessary lecture on the store number and hands me a note with it written down across it. He then says "Thanks Brandon" twice, but doesn't hand me the drain plug and I told him "I need the drain plug" and he tosses it over the counter towards me. He could have just handed me the plug, I wasn't in the mood to play any sort of games with him as my staff members and myself we're already frustrated and upset with this scenario. NO, none of us will return to this location.
I was having some issues finding the right light bulbs for my rear break and stop lights until I went in here today and one of the gentlemen not only helped me find the right light bulbs for my Kia but helped install and make sure it was working for me. He was so nice and helpful I sure do appreciate it!
Fantastic service and professionalism! Wayne and James are the nicest guys you'll ever meet. Always willing to return or refund parts with issues, and they don't have an ego like most auto parts employees do. They have saved my butt when I've been in a pinch multiple times over the past few years. Best autozone in the valley! Thanks a lot guys!!!!
We came to this location for an emergency battery change. Ray helped us out and was amazing. He let us borrow tools and showed us step by step how to replace a battery. We were very impressed by the high level of customer service. Highly recommend this location.
I stopped by after previously replacing my battery myself, and wanted to test if the alternator was still functioning. Immediately I was treated by Ralph who, from the beginning, went above and beyond for me. He tested our battery, starter, and alternator and saw that we had made a mistake when securing the battery. He taught me how to correctly and safely attach the battery, then proceeded to clean up my mess at no extra charge to me He was cordial and polite, but most of all he was very helpful and made sure that I was taken care of before leaving the store. For any future questions and help, I will make sure to return to this location and ask for Ralph’s help again.
The Manager, James was amazing help and showed the best customer service I have ever experienced. He helped me to clear my engine light before emissions testing by selling me a product to clean the catalytic converter and explaining specifically how to use it. I stopped by for his help a number of times and he always took the time to explain and help me personally. He possibly saved me $1000 for a new catalytic converter. I rate this AutoZone 5 out of 5 stars! Thank you James!
Super helpful staff! I had to get a new headlight bulb and I thought I was buying the best one based on the length of the reach, but those lightbulbs only lasted 140 hrs! I had no idea that they sold the original bulbs that would last me over 1100 hrs! Thanks for being so helpful.
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