The dispatch and driver responded very quickly. I even had a slight issue with providing them a wrong address, an error. They cordially helped me solve it and towed the car. Thanks so much.
Had them tow our car to the dealership after losing the keys. Spoke to Mike over the phone who was great and gave me a their rates ($110 for pickup and the first 5 miles and 4$ a mile after) I made sure they could tow the car without a key and he said they sure could. A driver picked up the car an hour or so later and got it dropped off at the dealership. The problem is when he called me the cost of the tow went up $30. No that 30$ is not the end of the world but I was told by the driver it was because there was no key to the car. Mike knew there was no key I made sure they would tow it without one and he never mentioned an additional charge for that. Overall not a bad experience but didn’t appreciate the random charge throw on top.
These Guys are the only tow company I will use. They are quick friendly and very understanding that car problem can add to a stressful day. I have used them a few times. Everytime no matter who they send I know they are going to be very professional. Today Roger came and he was fantastic very personal . South Valley will always be my first call
JH was awesome…very professional, helpful and courteous…he was truly top of the line! Will recommend South Valley Towing as the “go to” towing company…thanks again, JH!
This is one of the great hometown companies in the South Valley. Marc runs a great company that cares for its customers and you could tell by the way they take care of the cars and their customers. Thanks again for the tow and will be calling on you again.
Received friendly service in 20 minutes late at night, confirmation picture over text 25 minutes later when it was dropped off to the dealership & keys in overnight drop box. It was a Lifted truck with tricky ball joint failure, great job & thank you! ChatGPT recommended & it was a win!
This is hands-down the best experience I’ve ever had with a tow truck company. The speed that they displayed was incredible. My truck broke down in the middle of an active intersection and they showed up within 10 minutes. I cannot recommend them enough.
I needed a tow at 5:20 pm and they were there in less than 10 minutes, hooked up quickly, very kind, very courteous, reasonable pricing, and just very professional. Overall wonderful experience.
It’s hard for me to be “that person” but I have to be. First off, fantastic company. Talked to Jared and he got me taken care of. Fantastic customer service. What I’m not happy about is the lack of honesty I’m faced with. And I need someone to own up to the mistake. My car was towed to Burt Brother’s auto shop in Riverton. They professed when they got the car, that the damage was already like this, tbe cv axle was completely broken and the damage was done. In a way, I believe them because watching my car get pulled up onto the tow truck bed made my soul leave my body. He kept the car in park, slid the bed under the wheels and then had a chain winching it the rest of the way on. All while it was parked. Could easily snap the axle. Now, to give grace, I made the mistake of letting him go drop it off without me being there so I can’t actually tell you if it was caused by the tow driver or not. If it was. Please own up to it and fix it as this is new damage to my vehicle. I’ll be writing a review for the auto shop as well in same fashion to hopefully get someone to take responsibility. The vehicle wasn’t like this before the tow. You can clearly see the before tow and the other is after picking it up from the shop
My reply to my post: this in no way explains why my fender is completely damaged. Are you really going to be that blatant in avoiding that main part of my post? Where is the backbone of honesty here?
I never leave reviews. But the tow truck driver was super nice and got things handled quickly, most importantly though, he made sure I stayed safe as I was on the side of the freeway.
Best towing experience ever!! Hands down!! They are fast & they show up when they say. They are all so nice & take the time to make you feel valued as a customer. They're prompt & communicate very well & very accommodating. I'm calling these guys every chance I get. There's a reason they've got a 4.9 out of 5 stars. Thanks Roger!!
When I got a flat they came in fifteen minutes flat, got everything hooked up quickly, and got me over to the tire shop easily. Great service and super fast.
I've had them make several tows for my Jeeps to and from shops. They are always timely. Always professional. Always handle things with care. Very fair and honest pricing.
Hagen Towing has helped us twice in the past few months with our truck and both experiences were excellent. They arrived quickly, were kind and professional, and made sure all our needs were met. It was so nice to work with trustworthy people who have your best interest in mind. Mark, Jaden, and Roger were all wonderful to work with. They are efficient, helpful, and genuinely caring. Truly the best towing company around!
Mark was amazing! He came to the rescue quickly and made a stressful situation manageable. We have used Hagen in the past and have never been disappointed. Thank you!
I called three companies about towing my oversized van. One couldn't handle it & one wasn't sure until he got there. But South Valley was confident they could. The way they handled it was more professional & efficient. The service was prompt; and the driver Roger, was great! I wouldn't hesitate to use them again.
Hard to get a wrecker at 7am on a Saturday, not only was south valley the only ones answering the phone, they arrived promptly, and were very flexible and professional. Got me out of a “diy brakejob emergency” and much appreciated. Reasonable upfront pricing too.
Really quick to respond and straight-up honest, South Valley Towing was super easy to work with. They coordinated smoothly between the shop where my car was and where it was headed, and everything was sorted in under an hour with barely any hassle on my part.
The best! Called a bunch of places to get quotes, and they were the best price. Also they were incredibly fast! I told them we weren’t in a rush but they were still at our place witching 20 min. Appreciate the help and service! Sorry, last thing, we’ve had two cars damaged by other tow truck services, not this one! Car was perfectly safe and no damage.
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