This rating is based on customer reviews, inventory size, pricing, and service quality
Across recent reviews, Southern Tire Mart in Wichita Falls, TX is praised for fast, professional service, short wait times, and honest guidance. Many report immediate tire installs/repairs on pickups, RVs, and semis, with competitive pricing and tires in stock. Staff are consistently friendly and helpful. Several posts reference roadside/towing assistance with similarly prompt care, though some attribution is unclear. One serious complaint alleges vehicle damage. Little info on yard organization or part-finding. Overall sentiment is excellent: 95/100.
What clients say about Southern Tire Mart in Wichita Falls (TX)
I drove nearly an hour to this shop solely based on their excellent reviews, and the experience exceeded my expectations. I was there to have new tires installed on my truck, and the service was instantaneous. Before I could even walk through the door, my tires were unloaded and work had begun. Seriously, calling them a NASCAR pit crew is an understatement—their efficiency and professionalism are truly top-tier. Even though they don't perform alignments anymore, they immediately provided great recommendations for places that do. I deeply appreciate your professionalism and honesty throughout the entire process!
My sisters and I had a very pleasant experience at your establishment today (Thursday 26 June 2025)
Everyone who worked there was very helpful and courteous.
I highly recommend this place for all your tire needs!
These guys are very friendly. They are willing to help and get your needs taken care of. They are competitively priced. Not like going to kents thug shop down the street. They guys are helpful
Man these guys know how to run a business! Had the tires I needed at the best price I found. Got right on it to change rims and were friendly throughout the process. Recommend them for sure.
Had a Penske break down for the third time on the trip to Idaho from Florida. This last one led me here and I’m glad it did. I had the pleasure of seeing a master of his craft. Compared to the last two repairs, Sam was on another level. Personable, knowledgeable, technical, and efficient. You don’t run into too many Sam’s in this day and age. Thank you, brother.
Josh in the office and Sam in the service truck are always great to work with. I buy all of my tires here and sometimes have the them installed at my house.
Thanks, Southern Tire Mart of Wichita Falls,TX. WE had a blowout on the road, I changed the Tire, when we pulled into our next stop, they had a truck there for another call for a flat, the driver gave me a card, l called and talked to Donnie about getting a new tire, got a quote, and the truck and driver,Sam, arrived in a timely and very professional manner. Agian thank you.
I cannot say enough good things about this business. We were on a cross country trip in our RV and needed a new tire. After calling a few places with no luck, we called here and they not only had the tire, they told us to come right in and they would take care of us. They had us in and out in about 45 minutes and were so nice and helpful. I highly recommend them and am so thankful for all their help and hospitality!
Our RV developed a vibration. We stopped on Easter weekend Saturday. Staff is knowledgeable and friendly.on flat tire and one about to blow. Staff gave options for repair. 2 wheels replaced and all wheels were balanced in 30 minutes. Very fast and efficient.
Guys did a good job on a tire patch and even helped me air up the remaining tires and backed me out. Price for the patch was a bit over-priced or else I would've gave 5 stars
The guys here are super nice and respectful. I can trust them to fix all my tire needs. No matter how busy they seem to be with the big trucks they don't mind helping me with my little car. They will always get my business.
Fast service, all the guys are so nice. I was in and out of there in maybe 30minutes. They ordered 2 tires for me then roasted them appropriately. Great service.
We were beyond blessed by Sam who found us on the side of the road and stopped to offer assistance with our rv. It was over 100°. He wasn't interested in receiving a tip, just said "it just needs done". We really appreciate his dedication and kindness. Your company is very lucky to have him as an employee! Thank you Sam
These guys are top notch, the guys in the shop work very hard and fast, management Is extremely knowledgeable and will always steer you in the right direction!
The bulk of their business seems to be big trucks. Nevertheless, I took my F-150 in for new tires and front end alignment. Could not have been happier with the overall experience.
I had a blow out near the Texas/Oklahoma Border today on my 40ft flatbed trailer. The tire was completely gone and I needed to get my load dropped off ASAP. I called Southern Tire Mart and they had Sam there at my trailer in no time at all. He not only fixed the main tire, he also fixed another. He was extremely knowledgeable and helped me out with some other issues with my wheels.
If you ever find yourself in this situation, just call Southern Tire Mart.
6 stars great arrival time 1.5 hours 50 miles away 130 am repaired and rolling in a little over 2 hours. Sam was quick and a real pro. Semi trailer tire outer belt was caught and pinched in brake drum.
Lady in the credit department was very rude, did not call credit references, made her own decision about credit, called multiple times and talked with a megan that either gave excuses for why no answer back from her boss, then when I got to talk to her supervisor, she was the most unfriendly and rude person I have spoke with!! Also they are as slow as a snail to do anything and will not return calls!! I do not recommend this corporate office!
Very quick, very nice and very helpful. Called 10 minutes before opening and they answered and had the tires we needed. We arrived 10 minutes later and they had the tires waiting to be put on our fifth wheel. Saved our trip! Very happy with our experience.
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