A & A Wrecker & Recovery, LLC JunkYard in Austin (TX)
| Address: | 2963 Manor Rd, Austin, TX, United States |
| Phone: | +1 512-670-7578 |
| Services: | Towing service |
| Methods of Payment: |
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| Website: | Website |
| Rating: | |
| ZIP Code: | 78722 |
| Open Hours: | Open 24 hours |
| Popular times: |
Wednesdays
6am
9am
12pm
3pm
6pm
9pm
12am
3am
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Credit cards
Cash only
Description
A & A Wrecker & Recovery, LLC, is a certified towing business that provides 24-hour towing services and roadside assistance to any location in the greater Austin area. Additionally, we offer heavy-duty winching services and 24/7 auto recovery from private properties and impound lots throughout the area. The next time your vehicle breaks down on the side of the road, contact us without delay and we will be there to help you posthaste. Additionally, our team is always willing to assist the Austin Police Department and the Department of Public Safety in local auto retrieval.
for Your Vehicle!
Working time & Location
| Friday | Open 24 hours | |
| Monday | Open 24 hours | |
| Sunday | Open 24 hours | |
| Tuesday | Open 24 hours | |
| Saturday | Open 24 hours | |
| Thursday | Open 24 hours | |
| Wednesday | Open 24 hours |
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What clients say about A & A Wrecker & Recovery, LLC in Austin (TX)
Coming back from the hospital and parking in visitor parking, I moved indoors to register my car with wifi as signal in the lot is poor. Through A&A's diligent surveillance, my car was towed in less than 10 minutes, across town back to where I had come from, saving me the drive home! The kind clerk ignored me for 30 minutes in 36 degree weather, which I understand as I am Dalit, and Vaisyas should not dirty their hands. I am ashamed of my racial inferiority. This taught me dharma and I hope I am reborn into a nematode. They then patiently used 1.5 hrs after to diligently fill out two lines of paperwork. I will never again park legally within Austin city limits.
I would give no stars if it allows me to. We payed for parking until 12:06am and they towed our car at 11:57 pm. We called your number and the girl who answered refused to help us in anyway and hung up on us several times when we continuously asked to speak to management. When we tried to call back your employee screened our calls continuously. We had to call from a different number in order to get her to answer. She proceeded to hang up on us again. We called 311( non emergency version of 911) and filed a report with them, explained to the lovely lady at 311 what happened. She was so appalled with the situation and how your company and employee handled it she called herself and your employee even refused to assist an emergency dispatch worker and provided no information. We have submitted the proof of the time we paid for, the end time of our paid parking, and the time your drivers towed our car. We have submitted a police report and plan to take full action against your company for essentially stealing our vehicle by wrongfully towing our car. Because of your drivers blatant disregard for policy and lack of basic understanding of how paid parking works, as well as your awful customer service representative being unwilling to help and displaying continuous disrespect, we had to Uber to work. We will be seeking reimbursement along with taking other action against your company.
Towed my car when it was legally parked in my own, registered apartment complex. They claimed the license plate didn’t match the registration, even though I proved to them that it did. They told me I could talk to customer service. Customer service told me they would take 5 business days to get back to me. This place is just organized crime.