ALTA MERE AUTO CARE - White Settlement in
White Settlement (TX)

Every time I go to Alta Mere auto I walk away happier. They're good mechanics and very honest. I recently brought my '69 F100 to them. My breaks were terrible and it was so hard to keep the engine from dying that I had to have it towed in. They put Zeddie Friend on the job and when I drove away I couldn't have been happier with the way it drove. More importantly, those breaks are great!

I took my Cadillac xt4 and the staff were so nice . Got my warranty approved , keep in touch daily . And it was ready with in a couple of days. Will take all my cars there .

Very pleasant experience for an oil change. Affordable and personable. The owner, Freddie, did not disappoint. Ill be back.

This place has amazing customer service. They do great work here. I’ve been coming here for the past almost 2 years and never been disappointed. If anyone in the area is looking for a good tire shop this is the place to come to.

This shop seems to do pretty good work, but im a little disgruntled with the work we had done this last time. We took our truck in for some work in early November of 2025, we're still waiting for our work to be completed. It is now February 19, 2026. We purchased a replacement bumper and grill combo with the other work we had done. The 1st bumper delivered was dented, the sales lady said she wasnt going to put a dented bumper on our truck, sent it back, and requested another one. At 1st I was impressed that this was handled well, but a few weeks later when the replacement showed up it was installed and we were told that the grill was discontinued but that she'd find one elsewhere. We were okay with that, after leaving the shop and later that same day we took a closer look at the bumper and it too was dented and had rust forming on it in places. We called back, explained the issue, we were told that our truck would be worked into their body shop location, months went by, we kept calling, kept being told that the issue was being handled, that we'd receive a call back each time we reached out. Majority of the time, the return call never came and we kept reaching out. Then in January we were told their body shop was backed up, not sure when we can have it worked in. And as of today, 2/19/2026, we still haven't had our work finished, it was completely paid for in November, yet we keep getting treated like finishing our truck isn't a priority. I was going to make this shop my main shop but now im not so sure.

Have great advice on what the next steps needed in order to get my car up and running properly. Very informative and helpful. Would highly recommend this place due to the budget friendly service, honest opinions and customer care.

Went in for the first time, needed an oil change. Zeddie and his team were efficient and friendly. Gotta appreciate good customer service and great prices! PS: really enjoyed the massage chair they have, used it the whole time ?

They’ve performed ball joint replacements and oil changes for me, no complaints. They complete the work when they said, cost what hey quoted. I’ll continue to use them for service, good people.

I don't recommend this place... On January 23rd, I needed a wheel alignment, and they charged me before starting the service. Then they told me their machine was broken and they wanted to do the alignment manually.. after an hour and a half I took my truck to location #2, and they did the same thing, aligning it manually without a machine, and my truck was still misaligned. I had to pay another place to get it done properly... From 8 in the morning until 3:30 in the afternoon, and they couldn't even do the job right....They knew the machine wasn't working...they should have been honest and said the machine was broken and avoided all the problems. I paid for a proper alignment, not for that kind of "work."

I highly recommend bringing your vehicle here!! Not only are they the most honest people I’ve ever taken a vehicle to, they offer a shuttle service so you don’t need rides to drop off and pick up your vehicle. Jackie is also an amazing shop manager, very friendly and great with communicating when your vehicle will be ready. If you don’t bring your vehicle here you’re making a huge mistake!!

Let me say I've experienced both the Alta Mere location and the White Settlement location. These were two totally different experiences to say the lease. The customer service in White Settlement FAR EXCEEDS the service I received at the Alta Mere location. "Jackie-GPT" is the best! Great attitude and exceptional customer service. I have to drive right pass the Alta Mere location to get to the White Settlement location. Let's just say it was well worth it on customer service alone. The BIG GUY at the Alta Mere location has ZERO customer service skills. I had a shift cable installed @ $573.00. When I picked my truck up. The radio had stop playing. When brought to his attention. He wanted to charge me the 89.00 diagnostic fee that his guys did nothing to my radio system. He asks to bet the diagnostic fee that his guys did nothing wrong. YOU BET I ACCEPTED!!! After he LOST THE BET, he still charged me $42.00 stating his guys has to make something. I paid a bet I had just won that he had offered. I will NEVER use the Alta Mere location again and I live down the street from the place. WAY TO GO "JACKIE-GPT" on displaying what customer service is supposed to look and feel like! The company should have the BIG GUY at Alta Mere take a few lessons from Jackie. THE HUGE DISCREPANCIES IN REVIEWS EXPLAINS IT ALL. We as consumers can only fight back with reviews. Let's continue to use good and bad to fight for customer service.

I bought some updated led headlight bulbs online and they replace them for me. The price and service was amazing. Getting ready to take my truck back for service.

I really appreciate good work but even more so. Honesty especially where other mechanic shops will trick you into getting quirk performed that isn't even needed. Alta Mere could of very well told me that I needed a whole new transmission. Which could of cost 1000$. But instead just informed me I had some broken bolts on the cv-axle. Pulled the broken ones and replaced them all for barely the price of an oil change. Thanks Alta Mere for your help. FYI what a pleasure speaking with the lovely lady of the front desk. Thanks again

I had an excellent experience at Alta Mere, and a huge part of that was thanks to Zeddi, the manager. I came in needing my radiator fixed, and Zeddi immediately took the time to help diagnose the problem and explain exactly what was going on. Not only that, Zeddi helped locate the correct part quickly, which made the whole process smooth and stress-free. Because of Zeddi’s efficiency and attention to detail, my car was fixed within just a couple of hours, and I was able to pick it up the same day. After pickup, there was a small, minor inconvenience, and once again Zeddi went out of his way to make sure it was taken care of without hesitation. What really stood out was how Zeddi didn’t just fix the immediate issue, he also gave me honest recommendations on the best things to do to improve my car and keep it running strong. You can tell Zeddi genuinely cares about his customers and takes pride in the work done at Alta Mere. If you’re looking for a shop that’s professional, fast, and trustworthy, I highly recommend Alta Mere, and definitely ask for Zeddi. He made the entire experience smooth from start to finish.

This is the best place I have been too and so very nice after they had finished, I asked about an oil change and they have great prices. I will definitely be back. Thank you for your kindness.

I've being going to Alta Mere Auto Care for more then 20 years off and on , always have a great experience and being a single mother and father. The prices and service have always been a huge help in my life. I like to sit and watch a movie on that big flat screen they have. While I wait. ?

Absolutely amazing experience! The customer service here is top tier, everyone I spoke with was friendly, patient, and genuinely helpful. The staff went above and beyond to make sure I understood everything and felt taken care of. It’s rare to find a shop with this level of honesty and professionalism. I highly recommend this spot to anyone looking for great service and super friendly staff. 10/10

I've been looking for a good reliable mechanic since my previous mechanic retired. I thought I'd try Alta Mere by Lockheed. For starters I took my car for state inspection a couple months ago. Not a problem. So I go back again to do a state inspection on my truck. We'll after a long wait the truck finally pulled up & ready. The only problem to me was there were tires in the bed. The front desk said they used my truck (without asking me) to go get tires from their other store on 183. ? She said I hope you don't mind. At that point it was too late if I mined or not. As I was paying she apologized for the long wait & I told her I see why it took so long (extra time). I paid for the service & left. Sorry no more business for me there. I couldn't & still can't believe it. Just my experience.

**This is the only place you should be taking your vehicles** Honestly, I will never be taking any of my vehicles anywhere else. The staff is amazing. The work is affordable and well done. The communication is the best of anywhere I have ever been. Honestly I could go on for days. They are simply the best.

I’ve found my new auto shop! I had my check engine light come on last night and called Alta Mere Auto Care this morning hoping they could squeeze me in some time this week, but Jackie was amazing and fit me in first thing this morning! Not only could they help me same-day but they offer a tremendous shuttle option where I was pleasantly shuttled into work. Jackie kept me in the loop on all of the diagnostic results and repairs and sent the shuttle to pick me up from work and take me to pick up my car. What I feared was going to be a terrible day turned into a very pleasant one with zero hassle or worry! Jackie and her team are tremendous and I couldn’t be happier that on top of it the repairs didn’t break the bank! If you’re looking for an auto shop you can trust, I couldn’t recommend this place more!

I showd up this morning...never have been there before, but sae they open at 7 am. Which is super amazing because I have to be to work at 8. Anywho...I had a scre in my tire and needed it fixed before I got on the highway. Tool 10 mins, and done. How amazing!!! Thank y'all so much!!! Wish I could give you 10 stars!!

Amazing and friendly staff! Came in for an oil change and was really impressed with the service — I’ll definitely be bringing both of my cars here from now on. They even offered me an additional discount on top of the original quote, which was a pleasant surprise!

⭐⭐⭐⭐⭐ Excellent Service & Quick Oil Change! The customer service at Alta Mere Auto Care was absolutely great, and the oil change was incredibly quick. I would highly recommend them to anyone needing any kind of auto service. A fantastic experience all around

Came by the shop today for a simple fuse check. Mechanics quickly took apart the bike and checked the fuses and looked for a light problem I was having. 5 stars!!! And Jackie at the front desk WOW. Great shop!

I’ve been coming to Alta Mere Auto Care at their Alta Mere & Lockheed location for years and they have never let me down. The staff are always friendly and work with me and I appreciate them very much. Whether it’s an oil change or changing out a light bulb, they’re always ready to help. Highly recommend!

5 Stars All the way ! The customer service was beyond spectacular! Jackie is so attentive and responded in a timely manner! She assisted us with all of our needs from towing, the auto care and the financials. The all-around experience was seamless and stress-free! We highly recommend!!!

Saw my truck had an engine light Friday afternoon. Stopped at this shop, after previously getting an oil change there. They were great help in getting an initial diagnostic and getting a plan in place to fix my truck. We agreed to drop the truck off the next morning so they could do a more thorough diagnostic. Both mechanics are honest and were transparent with what the issue could be (code P0700). Jackie was great help, especially in dealing with the car manufactures warranty. All in all great experience, will definitely recommend to friends and family and return again if any issues arise. 5 stars!