Rocket Tow & Alec Saved the Day! I can’t recommend Rocket Tow and especially their driver Alec highly enough. My car broke down at the worst possible moment, and Alec arrived exactly when promised, calm, professional, and genuinely kind during what was already a stressful situation. He kept me posted on his ETA with calls, which made all the difference. Then I managed to make things even worse: after the car was loaded onto the flatbed, I realized I’d left my wallet inside. Panic mode. I called Alec in a total fluster, and without hesitation he turned around just a few minutes away, pulled over, climbed up onto the bed, unlocked my car, and handed my wallet back with a smile—like it was no trouble at all. That level of patience, honesty, and going the extra mile (literally) turned a rotten day around. Alec is an absolute gem, and Rocket Tow has earned a customer for life. If you ever need a tow, ask for Alec—you’ll be in the best hands possible. Thank you!
George and Ron have been taking care of our company and customers for 20 years and they have never let us down in any way. They are timely and do the job right at a fair price and I will never use anyone else.
Rocket Tow was super fast to arrive and their service was exceptional. I would recommend anyone needing their car towed in Fort Worth to reach out to them first.
I got a random flat across town and Rocket Tow was super quick and helpful during a stressful moment! Shout out to Alec, he was very communicative and helped me get to the tire shop! I've used them a few other times as well getting towed from my home and they are always on top of it.
Had to tow a specialty sports car across the metroplex, so I made a number of calls to find someone capable. Rocket Tow sent "Yayo" (hope that is right) and he did a terrific job! Friendly, professional and took the time to load and tie down properly, much appreciated!
My daughter who’s 19 was driving at the time going to work when she said she heard a loud pop frantic she immediately pulled to the left shoulder near the median and called me. After waiting for hours after I had contacted the county roadside assistance i realized my car had then went dead and called a tire shop who recommended Rocket Tow Service. George answered the called and dispatched someone right away. I then got a call from Alec he was sweet and you can tell he genuinely cared for my safety and Hauled right over to where I was located. He even took me to a different shop after the shop that recommended Rocket Tow basically turned me away. I am so appreciative of him!! Alec related to my issue and made me feel more at ease and after the day I had that was very much needed! Thanks again for helping me out today!!
Alec came within an hour after call to our place of business, got two vehicles out of our private parking lot that were parked illegally. Also left a couple of signs to help with future vehicles trying to park here. Great shop Alec!
Rocket Tow really came through for me today! I made the mistake of thinking I could limp a few miles to the tire shop on a flat. Turns out that was a bad call and I ended up stranded on the side of the highway. Rocket Tow showed up fast and completely saved the day. It had already been a rough one and things were only getting worse, but their quick response turned it around. Huge thanks to them! I needed a good laugh after everything and when I saw your slogan I couldn't stop laughing!
I needed my car towed this morning. Called rocket Tow and they immediately came out with within the hour. Alec called me when he was 20 minutes away as well as when he arrived. He was friendly, informative, professional, and most importantly he took great care of my car. I will be using them for any and all towing and thank you Alec for your great service Jennifer
I just had a nice man named Alec come out here and get my son’s car. I called him earlier in the day and he responded instantly back with the price to tow my car from Peaster to Crowley. He was cheaper than my local towing company. He is very professional and has a great attitude! I will be giving his number to many more people looking for a towing company! Great job Alec!
Jarrett was amazing today! He was quick to get me on my first stop when I was stranded right off the highway. He helped at Autozone by changing my battery and recommending the parts I needed to buy. Then he towed me to a trusted mechanic who will be fixing my car up. He made me feel safe and taken care of. Definitely will use him again if I am ever in need of a tow again.
Loncey was great! He arrived within 30 minutes and communicated when he was close. He quickly assessed the situation and he did a great job getting my car moved and to the mechanic. I will definitely recommend him and use again when needed!!
Highly recommend. George who took my call was very helpful. Robert who towed my sons car back home was there quick and was a great help. We appreciate y'all!
alec came out to my job and towed my car to my carlot people for me & he was very understanding and Nice. you could tell he wanted to do his job, i appreciate you Alec. keep up the great work
On 6/11/2024, my car broke down on my way to work. Once I got off, I called Rocket Tow to get me and my car home and the gentleman I dealt with over the phone (never got a name) was quite nice. I called several times but he never seemed flustered. lol And my driver, Tex, was great! He arrived with a smile on his face and a great attitude. He took care of my car and got us home safely. He was even helpful in giving me an idea of a potential fix for my car to look into. I was overall satisfied with my experience and from the few companies I called and got quotes from, they were the most affordable. Thanks, Tex, and mystery phone guy. lol
ROCKET TOW came to the rescue today! A BIG thank you to driver TEX for your help! This is a great company to call on when you need roadside tow services. They were professional on the phone and in person. Had originally called roadside service through my insurance company, but the companies they matched us with never showed up. I called ROCKET TOW and they showed up in less than 30 mins. Thank you again!
First off, these guys were the most friendliest individuals I’ve ever met! Quick and efficient and the price is hard to beat! They even parked my car under the covered parking for me, which with bad weather coming it is so appreciated! Definitely recommended and I will use them again!
Unfortunately had to call a tow service but beyond glad I called them. They were kind, helpful, patient and understanding. Jarred went above and beyond to make sure we were well taken care of. I would 100% recommend calling these guys if you need help.
Not sure anyone expects to have to call a tow truck, but today was my day. Thankfully I contacted Rocket Tow, and they had a driver and truck to me within 10 - 15 minutes. Driver was very knowledgeable and was able to free my vehicle (which was stuck on a landscape rock) quickly and without any damage. These guys are great!! Don't hesitate to call them when you need a tow!
This afternoon, I had the pleasure of working with Loncey after a massive pothole damaged both left side tires. He's a super friendly guy with a kind heart, swift in getting the car on the truck, and getting us to the local tire shop promptly. It was a great experience working with him, appreciating the care he took while loading up the car. Thanks again!
Very professional and honest men here. Had my bike towed and when they picked the bike up they were also picking up a car as well. I was unprepared and couldn’t find the keys and during the chaos I handed the driver my bike key while running around for the car key. Long story short the key was lost and they paid to have a new key made no questions asked. They didn’t have to but they did and it was greatly appreciated. Highly recommend these guys for ur towing needs.
This is one of the best companies we have ever done business with. We have worked with Rocket Tow for over a decade. They are always responsive, professional, reasonable, and easy to work with. I think so many times I need to leave them a great review but today I couldn’t leave work without doing it. We had several jobs for them today which isn’t typical for us but they got all of them done perfectly. Our driver/hero saved us a lot of money by going above and beyond the call of duty. You know you are working with an amazing business when the employees speak so highly of the company they work for. Rocket Tow is the first company you should call for any of your towing needs!
My driver, Randy, got to me much quicker than he had estimated. Under promising and over delivering works for me.;-)) He was amazing! So friendly and he definitely made me feel better about my broken car situation. He’s a keeper for sure. I always use Rocket as do many automotive shops exclusively.
Worst towing experience ever I suggest hiring a more professional company...I called to explain to them what happened and they have denied and have even made up scenarios to try to get out of being responsible for this damage.....I value my property and this is just a work truck imagine if it's your personal vehicle...BECAREFUL when using this company
Website
