Been coming to this place for a few years, almost every day, some times twice a day (i do rain gutters). And recently they have gotten worse and worse. One day the scale was reading -80 before I even pulled on to it, which would be ok if you pulled on to that same scale to weigh out... but it's a different scale. I asked about it and they checked the cameras and added 60 lbs to my ticket, which makes no sense to me. Then today I was on the scale waiting to proceed and looked up at my weight (9180lbs) then when he hands me my ticket it said 9160... I asked him to check the camera and he said they can't do that.. crazy because they checked it before.. I'm going to be finding a new place to recycle my aluminum. Which sucks because I'm friends with most of the employees now.
Been using them for 20 years! Used to be the best places to go. Now, none of the employees I knew and recognized me work there anymore. It’s probably because they went CORPORATE! ITS RECYCLING; NOT ROCKET SCIENCE. Will never go back. Horrible CS (customer service)!
My dad and sisters went there today and the worker Adrian was being very rude and cussing out my dad. We believe he was drunk by the way he was speaking. I hope something is done about that because that is not the way to treat a customer if they are not being rude to you at all. Also being under the influence at work? What kind of people do you let work for your company if they cant be professional and sober during work. I am disgusted by the way my dad and sisters were treated by this man.
They come up with there own prices they almost got me for 600 bucks told them to load up my wire went to another got paid full price this place will tell you your wire is lower grade than any other scrap yard in town will never be back here again
what kind of confusing if you haven't been there before BuzzFeed people that work there they're pretty nice and they explained what to do and where to drop off now let's see how they pay to be continued
Terrible service not to mention Instead of focusing on good service and the environment, they’re broadcasting divisive messaging. I’d rather take my business somewhere that cares about the community and sustainability, not pushing an agenda.
Call these guys to explain my situation with the scrap yard across the street from them. Which they do business with and they as well jumped on the bandwagon of creating their own laws, refusing me service if I do not drive my vehicle onto their property which is not the law and they're refusing me service. I came all the way out here. Expecting to sell metals and they're both refusing me. To sell metals and now I have no gas and I'm not able to get to work. No food, no drink. No beverage in this 100° weather. And I'm just stuck here. I thought they would actually be better than that. And when I asked them to put that in a statement, give me a proper formal statement with that says they have to end the call and I really respect that these people. A 100° amount here in the already. Have my card. I already have a card with them. They have my all my car information. My car is right here. Is not anywhere that they cannot see it. They don't even take pictures of me and the car together. They take a picture of the car on the property. Separate and me on the property. Separate really does, is that? Does that make any sense? If the claim is that people could lie and say that the car wasn't there. Take a picture of me and the car together. Now I'm here, not making it to work on a time sensitive job.Dying, a thirst is simple stuff.But they want to team up and discriminate obviously cause that's one thing I noticed with these scrap yards. Ever since I became homeless and started looking a little different. They started treating me real, bad ripping me off and talking to me disrespectful. It's sad these people watch me sit outside sweating like crazy all day and just hawked me wondering what the hell am I doing? I'm out here dying trying to get it together so I could hurry up and sell this scrap. And get something to eat drink. Sad... They'll Hawk and watch you. And you can just since nothing but unnecessary. Hate unprovoked, hate from people now. I came to do legit business and obviously these folks around here just wanna make their own laws which is illegal. But want to be on top of you with the law. Also create their own.
Came in with a hot water heater, sink, tube lightbulb housing, 4 wheeler with only the tires left on, everything else stripped as far as plastics and wiring, truck suspension, sway bar, torque converter and a 80lb marine transmission. WAS PAID FOR ALL SHEET TIN COMING TO A TOTAL OF JUST $44!!!!! THIS HAS BEEN MY ONLY YARD FOR YEARS. AFTER BEING TOLD BY THE DESK THATS JUST WHAT THEY WEIGHED IT AS AND NOTHING DONE TO CORRECT THE ISSUE AT ALL. I WILL NEVER RETURN TO THIS YARD AND I ADVISE OTHERS NOT TO EITHER IF YOU WANT VALUE FOR THE SCRAP YOU TAKE TIME AND EFFORT TO BRING IN!!!
They don't give cash payment, they said they needed to mail the card to my house and they didn't notify me of this until I went to collect my payment even tho I stated it was my first time here. Ibrought the things because I need cash fast not in a week.
Giselle is definitely an asset to this company. Her customer service was definitely on point. Despite of being busy on a Sunday she still was exceptional! People like you are needed @ EVERY workplace! Kudos to you!
I felt a bit scammed, after the weight scale where I was told to go ahead even though using a Texas issued paper ID. I unloaded my scraps and pulled around to the checkout area with my ticket.
Well they don’t accept paper identification when it comes to paying out. Certainly when unloading. So I left a little upset about the interaction but kept it to myself.
Thanks for taking my trash. No thanks for not letting me know at the gate about the paper identification!
Dont go here. They scam my dad he gave good iron product.and tbey gave him so little. Where he always gets good money and another place it was closed and so he tried it here but never again dont recycled here if u dont get. What the net price amount !!!! And. They dont put the weight on y9ur reciept! Becuase thats how they scam you so we have not another way to. Fight. What they did!!!!
If you're picking up a load of scrap with a 53' van, it can be a pain. Best way I saw was to go to NE 36th Street, and turn on N Commerce going north to the location A. Walk into the building to O, where the office is located. They will send you back around to 36th, where the entrance to the scale is located (B). Two important points, you have to back in & onto the scale, then keep going to the outside dock. And if someone is already there, you have to wait for them to leave. When you're loaded, you pull onto the scale slowly, with the help of a spotter. They caught my tandems being 200 pound over, so it was easy to back up to the dock and they reloaded. Pulled around to location A, and into the office to pick up paperwork. People were friendly, loading was fast, once I got to the dock.
This plant is near my house. Tire particles from your plant are destroying my yard, my trees, my bushes, etc. not to mention, what is it doing to our health? This company posts about being green, so why are we having these issues?
So nice here. As a driver it's hard to figure some places out.. so I came in on the wrong scale. The young ladies that came out was so sweet and kind. Made me even feel that my way was better.. not often that we get treated like that.. would love to come here again. Thank you so much.
This is A Great Place To Recycle Your Tin. Just Weigh In in The Back For Your Tin. You Will See Huge Brick Walls And. That's Where you Weigh In. Get Your Ticket on Way Out after you are Weighing out. They will. Let ya Know.
Turn Right to Go to Front Office. In Front They will Bring a Bin For Your Aluminum ,Copper,Brass and Batteries. Etc Stuff . Get your Ticket. Follow them When they Pick it Up. Go To Window inside on Left Get paid in Other Windows.
Don’t try to get here when they open cause they don’t open at the time that is listed on there hours you will be sitting there for an extra 30 to 40 mins before they even open the gate. You can see them driving to forklifts around but still don’t open until they feel like it
Absolutely the most pleasant scrap yard I have ever been to. No complaints, most helpful staff. Other scrap yards need to come and take notes from them. No metal to drive over no anything to damage your tires...
Absolutely the worst scrapyard have ever been to. Winter yesterday after 3 years… has actually gotten worse on management as well as organisation. Absolute and total chaos!!!!!!
I know that the people who have given good reviews on this place are actually employees. It's really dumb to use your same profile picture when you post especially when I saw you at describe yard as an employee yesterday.
I came here to buy. I wanted to pay them good money for their recycled metal pipe and bar stock for a project of mine. I spotted 8" Aluminum pipe pieces and stainless parts I needed instantly, but they don't sell to the public. They get 2 stars for zero imagination...what would the insurance waiver cost them? $20/month. Just imagine all the artists and makers who would pay twice or triple their end price for the scrap in their yard...seems like an easy equation to me.
Great place to take your scrap metal. No problem with service, don't see why all the complaints. The men that work the yard always help me unload and work to get people in and out as quickly as they can. People that don't like Trump don't like the flag support and claim the place is a rip off or racist, completely stupid, that's their problem.....I don't have a problem with a company that supports our President! USA!!!
Line was pretty long about 4 to 5 cars. And they cheated me out in the weight count and it's worth. Would not reccomend coming back will look for another business who will give what it's worth the materials that are brought in.
This place will rip you off!!! Stay away! I've never been treated so poorly before in my life You can't ask anything because they get very rude, and make comments like: We have an AR 15 to respond to the complaints, and they bust out laughing - except for the Spanish speaking workers This place is out of the 1940's Stay away!
This is my recycling headquarters. I absolutely love coming here. They treat me like family and we always have a great time. Alicia, Rosa ( my baby mama lol jk ), michelle, and all the other girls are amazing. I truly love you all
i don't know why people are complaining ,those guys work hard outside in the heat everyday just so y'all can complain about customer service. i know how it feels because i worked there,go ahead,if you are complaining about customer service , and try to do what those hard working men do.
Extremely rude and poor customer service. Lot is very disorganized and the people do nothing to help. DO NOT go here unless you enjoy having profanities yelled at you (If you enjoy that sort of thing then this is your place for sure).
I would only change one thing to make this place 5 starts. Having to wait for people to "prepare" their scrap. I'm ready to unload when I pull in the gate. Other than that I like this place. The rates are good and the people are friendly.
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