Today i was in a bind, a BIG BIND. Major shout out to Smith Towing in Joaquin Texas. They came to the rescue. The actual owner of the company came out HIMSELF along with his crew and the assisted me and we were up to our necks in mud but they remained calm and got the job did. And affordability is an understatement. The words courteous and polite are no match for how good i was treated by them. I encourage EVERYONE to do business with them. Small or large they get the job done and dont break the bank. God bless yall and thank yall again. Much love to you guys.
Really went out of the way to work with me when I was having trouble financially so I could get my car out of town and get back to working. Has met me at obscure locations to pull a big truck out of a muddy ditch when drivers were stuck, and helped pull old trucks out of woods when trying to clean up some grown over land. A tiny bonus: I witnessed him playing tow with grandson, and he charged his grandson an arm, a leg, AND a thousand bucks!! So I feel privileged to get the prices I did!! ?
Best people in the world. Great business. Monica & Ricky are just like family. Go beyond the call of duty to take care of all their customers. Christians
Took my truck in got can oil leak. I had no other issues with the truck when I dropped it off. After a few weeks of not hearing from them I called and was told seals need to be replaced at $850 and they would call when my truck is ready. After waiting another couple weeks I called and was told my truck was ready and I owed $1200. I told them want thars not what they told me prior. After going vack and forth i paid $850 then I picked it up drove home only to find it still has leak. Took it back. After another few weeks I was charged $25+ more for whatever they did only to still have an oil leak. Left the truck again. It still took me calling to find out if they were done with my truck. Once again went and picked the truck up was told I need to pay $150 more only to get home and find the same oil leak still going strong. I requested a partial refundxand was refused. The mechanic insisted on pickung up my truck again. I continued to refuse but he insisted. Now my truck has an engine knock, still has the oil leak and is not driveable at all. They were very rude and disrespectful, yelling and not owning up to anything when I only wanted my money or my truck fixed.
Best auto repair and towing in the entire area. Monica is also very interested in making sure they go above and beyond for every customer. They even bought my mother and I lunch! Contact them for any towing or auto repair.
