The guys at Hi-Tech will get you taken care of whether you’re in a small passenger car or an 80k lb full loaded semi truck. They’re always my first call, highly recommend!
Driving reckless on the highway almost hit 3 other cars on the highway and when I called he pretended to be the manager and tried to blame me for the reckless driving his was doing. He is very unprofessional and needs to be reported to corporate and started to cuss me out because he was in the wrong.
Amazing experience all around . It was easy to book the pickup. They arrived on time to pickup and had no problem navigating a very tight parking lot. 30 minutes later Joe was knocking on my door. He was so professional and kind and put the car right where I needed it. To top it off, the cost was reasonable which I've never said about any towing experience. The equipment was in good condition and very clean. Joe was in a nice uniform.
This company is AMAZING…I had a blowout in Royse City around 5:30 coming back to Dallas,and we could not get the lugs off , they were stripped. I had called a roadside service at first M4 Roadside to come. He was able to get 3 lugs off but told us the other two were stripped. He recommended I leave my truck… ahh no, I continued to call around. I called Hitech Towing and got Adrian and explained to him the roadside came out and charged me but couldn’t get the lugs off. Adrian said he would send a truck to help and they will be able to get them off. Adrian came himself and when he saw it he said he was for SURE he could get them off…AND DID!! It’s nice to get people who genuinely know their job and can do it, not just coming out to get paid for nothing. I recommend you to call this tow service if in need for anything roadside that they can assist with…THEY PROVIDE GOOD SERVICE AND TRUE TO THIER WORD!
My wheel broke off on the hwy and called multiple towing companies to assist, they were either too expensive or showed up and couldnt load it as they were afraid of "causing damage" . Finally i called hitech towing, they were swift to arrive had knowledgeable staff and all necessary equipment to get my baby loaded up without a scratch! Plus the pricing was affordable ? thankyou hitech!!!
Took 4.5 hours for a tow truck, Did not bother to let me know the first tow truck had truck problems only found out after I called to check why they kept changing the estimated time for arrival. Never again also rude . If I could put 0 stars I would !
This tow truck runs stop signs and nearly plowed right into my family. Then tried to race me at the light in Fate and near the highway. Reckless driving won’t prevent accidents. Also driving really unprofessionally for someone in a work vehicle.
Absolute life savers! Unfortunately was involved in an accident and the fate police dept called out a towing company for me. No more than 10 min later Hitech showed up and loaded both mine and the other car involved, they were professional from start to finish and helped my insurance company locate and retrieve my vehicle from their facility with no issues. Thank you Hitech!
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