My car was in there for less then a month I came to pick up some of my stuff like my ID my sons car seat and some personal thing in my car. And left the rest bc I was gonna pay to get it out soon I’ve always had my sons thing in my trunk like extra things and his stroller the day I get my car out I noticed there was missing thing from my car his stroller for one that I just bought for him ! This place is go unprofessional that face they went into my car and took thing that wasn’t theirs MY KIDS THING I called and complained and the lady that makes the appointments was so rude no help at all I asked for the corporate number didn’t wanna give me no type of information. I want the owner or boss or corporate number now
My car was repoed while I was in orders with the military at no fault of the auction of course. I came to grab my car seats and some documents left in it and the people here were very friendly and professional.
Thank yall for your help with everything
I went to simply pick up a vehicle. I walk in and the front desk lady just sat there making a personal phone call and took about 5 minutes to even help me. Then have me absolutely 0 direction other than a general area of where the car was. I walked around everywhere then finally found the truck and then I go to leave and I had no idea where anything was it is my first time !!! The people at the gate were very rude and just laughing in my face because I didn’t understand the process and just needed a little help. The customer service is just horrible.
I went inside to get some details but I left about 10 minutes later with out any Lady behind the counter was visiting with a customer talking about a bunch of personal stuff
If your vehicle is ever left at this place. (GOD FORBID!!) GET IT BACK ASAP!! |Double check triple check your stuff when you do get it bak & pray to God they don't misuse it. My truck was let there for 4 days, picked up on the 5th day. It had been joy ridden, eatin' food trash thrown around my truck with receipts from the day before for the food, had 1/2 a tank of gas at pick up..now its totally on empty; i did a mileage check-my truck had been driven over 30 miles from time of pick up (it was picked up on a flat bed!! Personal belongings were thrown though out my truck. Not how business should be conducted. My truck was NOT even close to being auctioned to be in the condition it was in. VERY UNPROFESSIONAL!! So, I DO NOT RECOMMEND ANYONE TO USE THIS COMPANY!!
