Woodlands Towing Professional was outstanding! They arrived promptly and handled my vehicle with great care. Their logo and branding look incredibly professional it really stands out from the rest of the competition. Highly recommend their service!
I’d like to take a moment to say thank you to The Woodlands wrecker and a special shout out to Wyatt. He answered my phone call promptly, and was so polite. The timing was perfect. He got my car to shop in no time flat with absolutely no problems. I hope nothing bad happens to my car again but if it does, I would not hesitate to use them again 10 out of 10
I had an extremely positive experience getting my car towed. They had great communication, were very prompt to arrive, and were polite. I would definitely recommend them if you’re needing a tow!
star Unbelievable. I witnessed one of AW Towing’s trucks dropping large rocks all over the highway—no exaggeration. One flew up and shattered the windshield of the car in front of me. Turns out it was a brand new vehicle, and when they called the company to report it, AW Towing refused to take any responsibility. Wouldn’t even hear them out unless they had dash cam footage (which isn’t even the standard for reporting damage), and then had the nerve to hang up on them.
I don’t know what kind of company operates like this, but it’s clear they do not care about public safety or doing the right thing. This could’ve caused a major accident, and their response? Total denial. No decency. No accountability.
This isn’t just poor customer service—it’s a safety hazard. Everyone around that truck was put at risk. It’s only a matter of time before they cause a serious crash if this is how they operate.
I wouldn’t trust AW Towing to haul a lawnmower, let alone a car. Avoid at all costs.
⭐ 1 star I am absolutely disgusted by the experience I had with AW Towing, and I will be filing a formal complaint with the Better Business Bureau (BBB). This company is a hazard to public safety and a disgrace to professional service.
While driving down the highway, one of AW Towing’s trucks was spilling massive, golf ball-sized rocks onto the road—completely unsecured debris flying off the back of a moving vehicle. One of these rocks slammed into the windshield of our brand-new car, cracking it instantly. We have video evidence of the truck and the damage.
I attempted to flag the driver down in the moment—he clearly saw us and chose to ignore us, accelerating to get away. That alone shows they knew they were in the wrong.
When we called the number listed on the truck, hoping to handle things professionally and reasonably, we were met with immediate hostility and rudeness. The man on the phone flat-out refused to take responsibility, saying unless we had dash cam footage (which we do not, but again—we have regular video), they wouldn’t even discuss paying for the damage. He then hung up on us mid-call. No apology, no concern, no accountability.
This company’s behavior is reckless, unprofessional, and dangerous. They damaged our vehicle, endangered other drivers on the road, and treated us like we were a nuisance for daring to hold them accountable.
Let this be a warning to anyone considering using AW Towing: they cut corners, avoid responsibility, and clearly do not care about the people around them. I am in the process of filing a BBB complaint and will pursue every available avenue to hold them accountable for the damage they caused and the way they handled the situation afterward.
Reliable fast rescues when you need 'em! This wrecker group is transparent and helpful. I have had opportunities on more than one occasion to use them and they always improve the situation. I definitely recommend!
Watch out this people do not trust them get your car out his place asap DO NOT TRUST what they tell you. I ask how much per night they toll me $21 I came back the next day and they charge me ove a $100 per night WATCH OUT crooked business
I have now used them twice and they have wonderful service and have helped us quickly and Professionally. Their prices are very reasonable! Thank you for taking care of us!
The older man working here was very disrespectful. I had a near fatal accident and totaled my car, and the dude just wouldn't let me in and had such a bad attitude. I had to call my father to deal with him, and he finally let HIM in, but cussed me out and told me to never come back. Don't worry. I never planned on it. Thanks for forcing my dad to go in and retrieve my items from my destroyed car. My mom told me he was crying the whole time because he had to see how bad the wreck had been and was reminded again of how his daughter could have been killed. My dad is a tough guy, I never see him cry. Thanks for adding on to the stress my veteran father already has on his plate. I don't know the mans name, but I should have asked before he started swearing and yelling at me so I could personally call him out on here. I've been to tow yards before to help get a friend's car, he didnt even have his wallet, and they were sympathetic enough to let us in and get the car and then pay them.
Call AW Towing if you want great customer service, friendly driver's that go way above and beyond to help people, and fair pricing. Wyatt will get the wrecker you need and get it as fast as he can to help you. He has a lot of experience towing and transporting expensive vehicles also! Corvettes, Muscle Cars, etc. They can do it. Very friendly folks who I have used for years.
Guys up there want to follow the “state law” but by law are supposed to release vehicles 24/7 and don’t because they’re probably lazy. Only use the law to their advantage the hypocrisy. There should be a 0 star rating lol
A accident happened at the gates of my apartments. I stepped outside and called a family member on MY PHONE, talking about the accident that had destroyed the gate and the accident when one of the employees that were driving the tow truck got out of the truck charging me yelling saying," do not record this! She continued yelling"I said don't record this!" It frightened me. I quickly told her I was on my phone talking about the accident. I asked her why would she come demanding me not to record? She then turned around and walk away towards the truck and said " do not record anything!" I told her I live in the apartments and had every right to take pictures and if I decided to record I could, I was on my phone. In return she said " yea, and this is a public apartment!" I told her "she didn't make any sense." I kept talking and ignored her thereafter. Shortly after I saw the cops giving a Sobriety test to a woman. That was in the accident and she didn't pass. She kept telling me not to record the incident I was on my phone talking about the accident.she seemed very rude and Confrontational! I really dislike writing bad things about a company but the was indeed the extreme and I felt it wasn't necessary for her to be extremely rude Unwanted behavior from a so-called professional I feel this should publicly be addressed an it needs to properly be addressed by her employer.
I've used them twice now, once for a dead battery, and once to tow my car to my mechanic. Both times the prices were excellent. They were on time and super helpful. Highly recommend!
My truck battery died tonight in Conroe. I saw a Woodlands Wrecker sitting in the parking lot. My daughter tried to jump it with her car but it was not strong enough to jump my truck. I saw a Woodlands Wrecker sitting in the parking lot. I walked over and asked the gentlemen man for a jump and his response was "I have 80k in police scanners in my truck. I don't jump vehicles" and drove off. Unprofessional and rude.
We had a 81’ Delorean that needed towed several time and The Woodlands Wrecker Service over delivered every time. Whether it was Wyatt or JJ they took great car of my car. I would recommend this company to anyone.
Called these guys for a lockout service. To open my door. He got here in less than 10 minutes and had my door open in 1 minute! Other places wanted 80 to 100 dollars he beat their prices by almost $20
The worst experience I've ever had I had three children in my car and my car was towed into this lot with my house keys inside the vehicle initially calling I was told they would not dispatch anyone out to get my property. I made arrangements to get my car out since he would not allow me to get my property out of the vehicle. Arrange for my vehicle to be towed by AAA the tow truck waited for him to get there he took 20 minutes and the tow truck had to leave not even a minute after the tow truck leaving he pulled up. He made every effort he could to try to keep my vehicle longer days I don't understand how this place is still in business with this customer service
The experience I had with these people is disgusting. Will never recommend. I worked in customer service. But those people they don't know the meaning of the word being professional. On main in Conroe, TX. They don't deserve any stars.
Guy that towed my vehicle smelled of Marihuana and had a teenager in the truck with him. Don’t give you much information and they give you two different prices to pay. Unprofessional
They don’t close at 5. They are ON CALL. YOU CAN PICK UP YOUR VEHICLE 24/7 but they do not disclose this information and will charge you $50 if the vehicle is there over 24 hours.
The wrecker driver who was coming to pick up my car was extremely rude and condescending. I refused to use him. I have never encountered such a thing in a service oriented business. I would not recommend and would give zero stars if that was allowed.
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