What clients say about Johnny's Wrecker Service & Automotive in Idalou (TX)
One star is more than deserved. It's very deceiving as they go overboard to make you think they are a Christian business, so you think you are dealing with people of integrity when their practices and ethics are anything but. I purchased a vehicle for $10,000, which was difficult as I am an amputee with no income, but I borrowed money because I thought it was a good car and I believed the story I was given about the car's history. I was given some story about the other fob needing a new battery a couple of times, didn't think much of it, signed everything, paid cash and then was given the spare fob. I got home from the dealership and pulled the fob out, look down and see "Gray Kia Bad Motor." I immediately knew I got scammed, a month later, my engine started smoking then over the year, it pieces started falling off the exterior among other issues. I have to get the oil topped off between changes and just tried to keep up with it, when it started losing two quarts in a month, I finally decided to go out simply to find out what was wrong with the motor just so I could take it and get it fixed by professionals. I got there and no one was to be found, so I called, then got some story about how it had the engine replaced in Dallas or something, which was not disclosed, then hung up on me. Before I could process the info, his wife flies up and comes straight to me, rude off the bat, won't listen and then laughed and said sold as is no warranty, I repeatedly tried to explain that I simply wanted to know what was wrong with it, but when con-artists get caught, they aren't going to help, they say this is private property get lost. I'm not asking you to do the right thing but maybe you can be semi-decent and at least let me know what you knew was wrong with it when you sold it to me so I can get it fixed or know if I need to just get rid of it. I'll definitely be praying for you, I hope you pray about it and act accordingly, God bless.
We have had to call for a wrecker several times over many years and always call Johnny's Wrecker service! He works with you and works with your insurance too! Since we have been using hid service we have gotten to know his Auto selling dealership also. He is a certified mechanic and no matter what auto He is selling, he goes thru them with a fine toothed comb! He does sll our mechanic work and we have NEVER had a problem! So the person on here who commented about his dealership putting out bad cars "with no oil" and only lasting 3 days IS NOT TALKING ABOUT JOHNNY'S AUTOMOTIVE! He is reputable and respected in his small town because he is HONEST. You NEVER have to worry about this business whether the Wrecker Service or Mechanic work, or car buying..He's the best because he has to live where he deals!
Johnny’s automotive Wrecker Service is a great place to shop. Johnny is a mechanic and has been for 55 years. He checks out these cars before they go out if something happens to them after they go out these cars are sold as is and that’s what a lot of people doesn’t understand if they get out there and hot rod them they probably will tear up. These cars are not new cars so I’d appreciate the bad comments to quit being put on our website. Thank you.
My car broke down in Spur, TX on a road trip back to Austin. I was in a bind in the summer heat (had my dog with me as well) until Johnny drove the 85 miles to come and give me a tow.
I was worried about needing to bring my dog with me in the truck, but Johhny was super friendly and helpful as he drove both of us back to the Lubbock area.
We got the car up on his flat bed and drove it all the way to his shop. He then got in another car and drove us to our hotel that we booked to spend the night, which was above and beyond.
Johnny was amazing. Highly recommend.
He’s now going to help fix my car, so will report back when the repair is addressed and I’m back on the road.
UPDATE: I came back to Lubbock to get my car from Johhny, he had it fixed a couple of days after I brought it to him. Good communication, the work was done when he said it would be done.
The price for the work was competitive and reasonable. Well, I didn’t get a quote at the dealership, I’m very confident. It would’ve been much more expensive there. Very happy with the work Johhny did!
3 days after buying, car overheated. It had NO OIL IN IT. NONE. It wasn't leaking. They just neglected to put oil in it. Overheating caused head to warp. Paid $4k for a car that lasted 3 days. Dealership kept avoiding calls, wouldn't return messages, and refused to try to make it right. DO NOT BUY FROM THEM.
They are amazing. They were helpful. They worked with me on the initial payment. They have a great selection. They're friendly and down to earth. They don't try to sell you things you don't need.
My truck broke down in ralls and my insurance company was giving me hell getting a tow just from ralls to lorenzo ?. I called this man and he was very polite he helped me with the insurance company and a tow. Then he helped me fix my vehicle at a cheaper price than any other quotes I got. Will use again. Ty ?
Well we had recently bought a used car when the AC went out, dealership brought the car here, got the run around on getting a NEW compressor so they kept the car for about 2 weeks. Paid 300 for labor, ok, fair enough. A month later AC goes out again. Took it to another shop, said they were missing a part and to take it back to Johnny's since they were the ones who installed it. Took it back. Said they had to get another compressor, but would still have to pay for labor...AGAIN!!! Told them that we paid for the vehicle to be fixed already and we were pretty much adamant about not paying for it again. Said they would let us know. Fast-forward a few days later, they didn't call us, but instead sent our car back to dealership where they told us that we had to pay $150 for the labor in order to release the vehicle back to us. No more fight in me, so we paid it. Got it back with dents on the roof of the car. 3 days later the car random smokes out, the battery light turns on and the car is fried. No doubt in my mind it had something to do with the recent "labor work" done to it. Dealership got the vehicle towed to "another shop"....haven't heard a word from them in a week. I wouldnt trust this shop again or recommend them to anyone.
I love Johnnie! He is so helpful every time I call. He has helped me & most of my family for years with wonderful results! Fast & Friendly service! He will never put anything on your car it doesn't need.
Johnny was polite and friendly, however, he seemed a little too low pressured when it came to selling. He did not seem familiar with his inventory, and he lost a customer who had quite a bit of cash in their pocket. There were no prices on the cars in the parking lot. It was difficult.
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