Was good at first. Ended up waiting 4 months go get my car bk & the day the insurance check cleared, the owner made us wait a whole extra day for no reason. And the body shop left bondo everywhere. They didn't go above and beyond to make sure we were comfortable. Even blamed Grafe Automotive for the delay!
Was only there for an estimate. Can't really say till I get work don't. Secretary was very helpful. Update: Got work done in timely manner. Helpful and professional staff. Would go back if needed.
My car was wrecked near here 9/3/2013 and b and b took it in, the couple who own this co. were two of the nicest people you will ever meet, they got every thing they could find , my car rolled 3 times , plus they covered car with tarp to protect what ever i could save when i got out of hospital Beverly even told me on the phone if i needed anything while we were in hospital just call her and she would get it, wonderful people, even told me if all we saved wouldnt fit in my daughters trunk they could store it for me God was with me my sister ,granddaughter ,and husband when we wrecked we were hurt but we are all alive plus angels are all around this little town, Beverly and her husband and all of the nurses and the dr are all angels to me, thank you so much
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