Fair Oaks Automotive in
Boerne (TX)

I’ve taken all vehicles there for years. They’re honest, and no bs. Fair with prices, and excellent work.

Great guys doing honest repairs at reasonable rates. They've caught (and even repaired free of charge) errors from other shops, they give me options when I have a repair that might stretch my budget a bit, and they're just good people. These are the guys that you have look at your kids first car to make sure you aren't missing anything, and this is the shop you'll start to compare the other ones to. Friendly. Honest. Professional.

Took my truck (2016 GMC 168,000 miles) in for an alignment and to have my transmission flushed and filter changed. I liked the staff that served me. The shop was clean and organized. I shopped around a bit. Their prices were on par with a dealer. I found places that were less expensive but I didn’t feel comfortable with those place in general. This place obviously serves a high end clientele from the looks of the cars I saw in for service. And that was part of the deciding factor. I am pleased with the work and feel like I received the service I was paying for. I would use them again

In for just an oil change today but loved these guys and will be returning for all my future service needs! They're the real deal - it's hard to find actual "mechanics," these days - so many now are just techs that work off diagnostic codes ......I overheard them assisting multiple customers with great knowledge and old school courtesy!

I have a 2007 range Rover that needed to have the brakes bled to make them effective. I called Fairoaks. They were very obliging. Got my car in very quickly and called me the next morning with a very fair price for doing the job. They also mentioned I needed an alignment which I told them to proceed with and again our total bill was very fair pricing was very good however where they fall very short is Our vehicle has ivory leather and was absolutely spotless as I’d recently had all of the seats and door panels professionally done so it was totally unmarked. My wife picked the car up only to find the seat is black. The door panel is black. There was grease all over that side and no attempt to use seat covers in that car whatsoever which really upsets me. Also they sent my wife out with the alignment report for a Toyota Tacoma that wasn’t even done that day it was done the day before. I have reached out with photos to them to show them how dirty the vehicle was and requested our alignment report once again mechanically they did a great job at a fair price. It’s just the finish was awful sending the car out filthy And with the wrong report. as a follow-up to this, I was reached out to this afternoon by Fairoaks who offered me the opportunity to bring my car back so they could clean it. I appreciate them following up with me. I don’t need them to clean it. I will do it myself just hoping in future they take a little bit more care in keeping the cars clean and we will use them again for Our other automobiles

Office smells of air freshener and chemicals so bad that it will give you a headache . Car inspection and a headlight light bulb replacement that took less than 30 sec to replace cost me $45 . If you like your endocrine system disturbed and don’t mind over paying then this is a place to go .

Fair Oaks has taken such good care of my family and me over the years. They are always very straightforward and honest about the work they need to do once they diagnose the problem. I have gone in a handful of times convinced that I was going to need to spend a good deal of money on new parts and repairs, only to find out that all I needed was some other simple component or no parts at all, just a little TLC to tighten things up! I seriously doubt it’s possible to find a more honest group of people in this business. Being treated like this makes it so much easier and less stressful when the occasional major repair is necessary. I cannot speak highly enough of these folks and would not hesitate to recommend their service to anyone I know.

FOA always takes care of my vehicles. They do professional work, communicate quickly, and get you on your way. PLUS they work with you and the prices are great. Taking my vehicles there for 18 years. Roger and the front desk do a great job every time.

Took my second car in for 60k checkup. As before I always get great and courteous service from here. It’s always nice to be treated with respect and the team at fair oaks automotive does that.

Honesty and integrity., totally enjoyed my experience with Fair Oaks automotive.. for most repairs same day., in and out.. great staff., and clean facilities..free water., and a nice waiting room.. better than dealership prices.. thanks again., SARGE U.S.M.C..

Had my car inspection done at Fair Oaks Automotive. No appointment required. Staff very attentive and professional. They have you in and out in no time. I will definitely be taking my vehicle here with any car issues in the future.

Fair Oaks Automotive has taken such good care of us over the years. They communicate well with us with straight forward findings and solutions with a reasonable estimate. They have handled everything from major engine repairs to crazy electrical problems in several of our various aging vehicles and also done it in a reasonable and timely manner. They are also very competitive on their prices. I have never felt over charged. Listen, this is your auto repair shop! STOP going to dealerships in Boerne area that don't respect your time and finding your service representative can be like a game of hide and seek followed by a fat bill with overpriced parts and mark ups after waiting forever for a call back or your vehicle even for just simple stuff.

I had a wonderful experience here. As a woman, I’ve never been able to go somewhere for an service appointment without needing to explain that I can get my tires rotated at discount tire for free. I didn’t bring this up this time - Fair Oaks Automotive did! They truly value the customer over the transaction. I felt very welcome and safe there. Thanks for a great experience!

Deserves less than one star...I was told to bring my truck in to be worked on just to be told the next day they changed their mind and no longer work on diesels after working out a ride just to get it dropped off. The next day I went in to pick it up. There was a man at the counter who wouldn't even look away from his computer. I walked around the counter to the board,grabbed my own keys, and walked out without anyone saying anything. Will never go back

Went there to get alignment on my H3 we had scheduled an appointment, but other appointments had fallen through, so we went early, then walked to a restaurant, ate, and by the time our meals were finished, it was finished. Customer service was polite , and respectful.

Best auto mechanic experience ever! No contest! Honest folks. Fair prices. Quick and reliable repairs. What more to expect? They never try to sell you more than you need. They explain to you in the simplest of ways whats wrong with your car and charge you a fair amount. Plus there give you a 2 year warranty that’s nationwide . Definitely recommend them.

The gentlemen at Fair Oaks Automotive are very fair, they explain everything to you so you understand. As a woman going to a mechanic is daunting as I know nothing about motors. But they explain everything, look for the least expensive solution, are fairly priced and get it fixed quickly. I've been many times, and will continue to bring my vehicles there!

Its almost impossible to find a garage that is honest, and capable. Fair Oaks Automotive was actually recommended to me by Cavender Chevrolet. Fair Oaks has done all my service work for approximately 8 years now. They are honest, qualified in every discipline, and priced competitively. You can trust their judgment completely.

I have had my share of dealing with poor service, high cost and unethical auto repair dealerships, including a recent visit to a local dealership. This place is by far the best in the business. Knowledgeable, consistent, pleasant and fair. I would highly recommend this shop to anyone. Thanks Chris and Roger for being my go-to.

I went in for a state inspection, had 3 cars ahead of me but I got in/out quickly. They have a very efficient system for inspections and are in a great location. Just don’t try going over a lunch break... they are closed from 12-1pm. My only complaint is that the staff was not very friendly.

Fair Oaks Automotive is exactly the kind of place you would expect in a small town: great work and friendly people. It's not the cheapest, but that's OK because their pricing is fair and there is value in being local and having what you need when you need it. This is my go to shop

Finding a trustworthy automotive is hard to come across nowadays. I'm so glad I was referred to Fair Oaks automotive. Roger helped me from start to finish and was able to figure out transportation while my car got work on. I also want to give props to the mechanic who is very knowledgeable in foreign cars and repaired my car in a timely manner (Wish I got his name). All in all I was very happy with my experience and will be a returning customer. Thanks Fair Oaks Automotive! Healthy Subi, happy Gal. 😁

I drive a 17 year old truck with over 245K miles on it. As you can imagine it needs to go to the shop now and again. It’s the small price I pay for not having truck payments! Once again Fair Oaks Automotive has me back on the road with a perfectly running truck! Chris and Roger have been there a long tome. These are honest guys that you can trust! Excellent service as always!

Good place, took in my KIA to fix my brake lights, not only did they do that they actually replaced the long light thingy, forgive me I Don't know cars much, for only the price of the light, they saved me from risking getting a $150 dollar fine. Also, Chris is super nice!

If you are ready to pay $109.00 (per hour) for them to diagnose your vehicle issue, then the friendly staff will be happy to assist you. I was told “Like it or not, the vehicle is not going anywhere until you pay it” This vehicle is being donated to charity vs fixing it, so the nice staff gave me $25.00 off the invoice. I’m not asking for free diagnostics, however, these prices are steep in my opinion. I’m moving on to a different mechanic.

Great service and fair price! I always get 2 or 3 quotes and honesty before i decide who gets my service. It's always good to get several quotes so you can compare estimate price and there honesty. The Fair Oaks Automotive team also gave me a ride home, since i came alone to drop off my vehicle at there shop. Usually i do my own repairs but I have a lot of things going on. Most auto shop comes with a warranty. Fair Oaks Automotive comes with a warranty. I would come again and also recommend to friends to get service from them. Not unless you have deep pockets and you prefer dealerships and big chain companies. I hope this help the viewers. Forgot to mention Fair Oaks Automotive picked me up from my house because i didn't have ride to get there.

This place did a very good job of replacing of my cars are shocks and struts. They were very patient as it took us about 5 times before the right part came in because it was hard to match part. We always come here to get our state of Texas inspections and they are always very quick with it.