What clients say about Eastlake Towing in Forney (TX)
I would not recommend supporting this tow company. My family and boyfriend were treated horribly from the moment they arrived. The lady working there was extremely rude, made unnecessary and out-of-pocket comments, and showed absolutely no professionalism or customer service skills.
On top of that, we were charged nearly $800 for the 8 hours that the car was there, which feels completely unreasonable and overpriced. Going through an already stressful situation is bad enough without being treated disrespectfully and overcharged.
Overall, this was a terrible experience and I would never use or recommend this business to anyone.
I had an excellent experience with this towing company. They arrived quickly, were very professional, and handled my vehicle with great care. The driver was friendly, knowledgeable, and made a stressful situation much easier to deal with. Pricing was fair and transparent—no surprises. I truly appreciate their prompt service and would highly recommend them to anyone needing reliable roadside assistance. Thank you for the outstanding service!
I had an amazing experience my first time using Eastlake towing the price was reasonable giving the distance and Ryan was amazing he was very personable I didn’t just feel like he was in a rush to hurry up get my car on the flatbed so he could go to his next job he took his time in getting my baby big red wenched up there, he took extra care with her and I really appreciated that I’ve had some horrible experiences with tow companies and Ryan has definitely restored my faith. Thank you so much Ryan! I will only be using East Lake towing from now on and I will be referring my family and friends to you all Thank you guys
I looovveeee this towing serving they were the best! My car battery was down, they brought it to AutoZone but after the battery was changed it wouldn’t start. After my mom and I called again, Ryan came. We were supposed to pay him 100 dollars to move the car but instead he told us we didn’t have to and that all we needed was gas. He waited the entire time while we got a gas tank and filled it up for us whenever we got back. He didn’t want us to pay him or tip him even after all his help. My mom and I will forever be grateful for Ryan, I hope God will bless him infinitely. Thank you again!!
I would highly recommend this company. They were professional when I called and the driver got to us very quickly to tow my vehicle. Would definitely use again .
Ryan was absolutely amazing! He not only did his job, but also was helpful and informative. He got there within the 30 minutes I was quoted over the phone, worked fast, and was extremely nice! I would seriously recommend this company to anyone in need of a tow!
Ryan came to house to pick up my truck. He was prompt and very professional. They are now in my contact list for just in case a friend or myself need our vehicles towed. Thanks again for the great service!
After being stuck in mud for hours and being told by 2 other towing companies that they couldn’t help , Eastlake came to the rescue with their tractor. We could not have been more pleased with their service.
I’ve never used a towing company before today. My car unexpectedly threw an overheating error while I was in Kauffman and I needed to get it back to Rockwall. I was too worried to drive it back, concerned it would make the issue worse. So I called Eastlake Towing, simply because of the reviews.
The dispatcher was amazing. Very kind and bless her, she asked where I was and I didn’t know. I described my location based on the buildings around me and she immediately knew where I was.
I was quoted 30-45 mins before the tow truck would arrive but I felt like it was less than 20 mins. Obviously, I’m sure this isn’t the norm, but I was so happy with the speed at which they arrived and then delivered my vehicle to the dealership.
And the cost, I had no idea what to expect, but they were much less than I was grudgingly prepared for.
Thank you so much for your assistance! It was scary having my car break down so far from home, but this experience made it less stressful.
Very fast service. Lady on the phone was super friendly, Michael the person towing my car was also very kind and very gentle with my car which is a major plus.
From another fellow towing company I reached out to Ashley to tow my daughter that broke down in Forney as I was out of the area. They responded quickly and treated my kid as if it were their own. I greatly appreciate that! I highly recommend Eastlake Towing! Thank you and Mike.
Let me just start off by saying.They're four hundred dollars cheaper than the competition to start off with. And I sincerely appreciate the fact that they don't try to gouge you. Because you're getting a situation in somebody's help. Wonderful company, wonderful staff. I definitely recommend them.
Let's face it, my car troubles were entirely user error. But Eastlake Towing showed up with a tow truck in a jiffy and a smile, and no lecture. They rescued my stranded self and my pride (mostly). These guys are lifesavers with a sense of humor. 10/10 would highly recommend!!! Also very affordable!!!
Incredible people and even better service. You can’t ask for a better experience. Thank you for helping me when we had a scary time in the middle of the night. Yall are amazing. Highly recommend - local residents
Absolutely the best hands down towing company I’ve used. Wasn’t able to get a photo. I highly recommend these guys. Very respectful and knowledgeable. Would use them tens times over.
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