What clients say about Bill's Garage in Port Neches (TX)
We have brought in a few different vehicles over the years and they have consistently been honest and easy to deal with. Even when the truth made them less money and saved us considerably.
I am new to town and needed ac repair.
They got my car in and fixed same day.
When I had a minor issue they took the car back in to look at it and fix it with no additional charges.
Great service and communication. I appreciate their honesty and recommend Bill's Garage for your mechanical needs.
Im Kevin Byrd//was a tech in my life,past,so i have that understanding of what quality work and diagnosis is.Future work will be done here,and ive known of their shop but never needed work done.Thank yall.Did a great job on our 05 kia optima.
I'll recommend anyone and great experience there and experienced people.
Ac compressor locked up but they went through the trouble to examine the compressor to verify if it had thrown metal into the system,he called and said it looked fine,no gray death sludge in it.
So apparently was probably front drive shaft seize failure or the swash plate locked real quick,and wasnt a gradual failure throwin metal for days and not the pistons.All i can think of.
This discovery allowed just the compressor to be replaced without having to replace the condenser and expansion valve., parallel flow condensers cant be flushed,and mine has filter dryer built in.
No parts were put on that werent needed.
They know what theyre doing,honest,nice quick at it and saved me money.
Bill and his team are the most honest and professional businesses I've been to. Was honest about repairs and was taken care of in a timely manner. No changing parts that didn't need it or upselling. Will be bringing all of my future vehicles here.
Very honest and excellent service. Was told by a different business that my bill was going to be three times more than what I paid at Bills Garage. Will bring my vehicles here from now on
These people are very professional. They tell you what your problem is and give a quote after initial inspection.Work was done to my satisfaction in the time quoted.I WILL BE BACK !!!! A VERY GOOD PLACE TO BUSINESS WITH.
These folks are always straight shooters. Very fair and very competent. My parents always took their vehicles to Bill's when I was growing up, and we take our vehicles there now.
Didn't get my car repaired here, but very impressed with the customer service I received when I went to ask for an estimate. My check engine light said I had an issue with my catalytic converter. The mechanic took time away from the car he was fixing to come talk to me, and never acted like I was bothering him, because my issue was something their garage couldn't do. He even looked under my hood to explain what the problem was and showed me where it was located. That level of customer service is rare in today's business world. Hope that I'll never need to get car fixed again in the future, but if I do, this will definitely be my first choice.
I have brought all of my vehicles to Bill's for as long as I can remember. Every single time I have dealt with them, they have been honest and reasonably priced.
This is the most dependable, honest, and fair garage I have ever taken a vehicle to. I will never go anywhere else. I have taken in vehicles that I knew was going to be expensive and they called me and said it was something simple and not at all the cost I was expecting. I have never had a garage be that honest when they could have sure overcharged me for something that didn"t even need to be done. Wish I would have taken a vehicle there instead of a place that we pd. over 7k on a new motor and rebuilt transmission when all it needed was a new catalytic converter. VERY HAPPY HAPPY HAPPY with Bill's!!!
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