What clients say about Gaines Automotive in Caddo Mills (TX)
Good mechanic and good sense of humor. He fixed my car when it was having oil pressure issues. He removed the oil pan, cleaned it and put new oil. The car runs great again without any issue.
The price was more than fair. My car was almost due for an oil change so the cost felt like the cost of an oil change plus some change for the repair.
I would take my car again for major repairs.
This automotive repair is thee absolute best!! Staff is amazing, kind and helpful!!! Took care of my tire situation without hesitation and got me on my way. Can't thank them enough!!! God bless Gaines Automotive!!!
He quoted me and thats what he charged me. Even after running into the issue of a jammed axel. Fixed my van the same day that I had it towed to him. Within hours. He was also so very nice! I am so beyond grateful!
Best auto shop I have ever used!!!! Great prices, wonderful service! You should not go anywhere else accept Gaines Auto! He has fixed many of our vehicles, even ones other shops could not fix. Super impressed and won't go anywhere else.
Great work, reliable and trustworthy.
My experience with Shane (the owner) has always been a pleasant one. He's done suspension work for me as well as engine repairs, it gets done at Great prices and fixed right the first time. I very highly recommend.
I have used Gaines several times and I will continue to use Gaines every time I need something done to one of my automobiles.
He is a very honest and straightforward mechanic who has treated me well.
I highly recommend using him as your trusty mechanic.
I was thoroughly impressed. The staff were welcoming and professional, quickly diagnosing and fixing my Truck’s issue. Their honest and clear communication, coupled with efficient service, made my experience outstanding. Thank you!
Brought my Nissan into the shop last week and asked for my brakes to be checked along with a brake pedal that was stiffening up after sitting for a long time AND knowing I needed my front end suspension worked on. The customer service was phenomenal from start to finish! Everyone at the shop was polite and helpful. They provided honest feedback and more than fair prices considering I had received other quotes from shops in Princeton and Greenville for more than double my final bill at Gaines. I am truly appreciate of their help and have found my trusted, local mechanic for all future needs. Thank you Gaines Automotive Team!
Super sweet man! All around amazing! Wouldn't trust or want anyone else working on our vehicles. Been coming to Gains for Years now an NEVER a disappointment!
My power steering stopped working. I called them up, they got me in same day and got me up and running again. Power steering pump went out, drives like a champ now! And wasn't charged an arm and a leg, I feel like anywhere else would have been more. He showed me the faulty part. I'm a very happy customer. Thanks you guys! I'll be back, hopefully not too soon. :)
This place is absolutely one of the best mechanic shops I’ve ever been too. Our Tahoe broke down on the way into Dallas from Texarkana. The following day we were able to have the truck towed to Gaines Automotive and we had a quote and solution within an hour of dropping it off. They were very affordable (saved us a ton of money) and quick to repair. We had the Tahoe on the road less than 24 hours after dropping it off. And the issue was. Or a simple repair.
They’ve won my confidence and business. Even though I live in Carrollton, TX I’m taking all my vehicles to Gaines Automotive. They’ve earned my business and my respect because of their honesty, professionalism and urgency they showed me in repairing my vehicle.
Thank you!!
Very nice person, always up beat and funny. My truck failed me, the engine had over 400 hundred thousand miles .He looked at and found the problem.
In short, he did a great job and the price was more than fair. I'm happy.
Very friendly and very knowledgeable guy. He let me know the exact reason for why there is nothing wrong with my car and explained the complexity of having a computer car run a self-test lol and for just an inspection, he didn't charge anything. Also Good sense of humor
This is the best mechanic ever! He's always been super kind and helpful, and he's incredibly fair with his pricing. I've taken two cars there, with the third planned for next week!
Definitely does quality work at a cheap price. Feels like I ripped him off if you compair his prices to other shop's. I should have thrown an extra 20 or $30 his way because the first part was defective and he had to do the work over a second time due to not fault of his. I'll will definitely be giving him more work when needed.
Such a great guy!!! He's so helpful and he will make sure your vehicle is fixed correctly.i highly recommend you check out( Gainsey),Chaun Gaines for your automotive needs!!!
It's nice to know a trustworthy mechanic!
Edit: 10-14-20. Took my truck last year, because everyone I spoke to recommended Gaines, and I wasn't disappointed. Took my wife's truck here today, and I'm blown away again. Shane is a stand up guy. I can't recommend highly enough!
We have a 2006 Dodge Ram that needed new head gaskets. Mr. Gaines got it done at a really good price. I had forgotten to mention that we needed to check the water pump too, while he had the engine torn down - he took care of it and saved me a lot of trouble. If you are looking for a good, honest mechanic who will really take care of you, I highly recommend Gaines Automotive. Really friendly too.
Great service and really, really affordable. I don't know how he stays in business charging the low prices he does. Probably return business. I ran into a guy that was already there and he said this was the only mechanic he lets work on his trucks. I had my truck towed there and he probably finished in a couple of hours. I took my truck to a dealership a couple of months ago and it was there for three days. Never doing that again.
He is a great mechanic and very good prices. Let's u bring ur own parts if u want to make it a lil cheaper on u!! If I could give this place 10 starts I would!!!!!
Shane replaced the power steering pump on my 05 Grand Cherokee Hemi with a OEM remanufactured pump that I supplied. Dropped it off around 10am, and it was done by 4pm same day. I knew the problem, and have the skill to do it myself, but working 6 days a week, don't have the time.
Gaines was recommended by my brother (who knows Shane somehow) and I'm glad he did. Nice guy, knows his stuff, fast work, and reasonable price. I would absolutely recommend Gaines to someone looking for a quality mechanic in Caddo Mills.
Super nice guy! Took my truck in to Auto Doc in Greenville, TX and the quote was for a new fuel injector and plug wires to the tune of $1300!!!! Dropped of my truck to Gaines...got well educated, had a great conversation and the problem was fixed with less than $300!!! Frickin' awesome. I will ALWAYS go to him from now on. Thanks Shane!
I would rate Gaines Automotive 5 stars without a second thought. I live on Lake Texoma which is an hour and a half away, but I drive the distance because the owner, Shane, never fails to go out of his way to help me and sometimes with short notice. Throughout the several years that I have taken my trucks to Shane, he has always been honest, which is a rarity these days. His work is excellent and I completely trust his assessment of any issues having to do with my vehicles.
Mr. Gaines gave an honest assessment of the issue with my Suburban. My husband basically already knew what the problem was, just didn't have time to fix it himself. Mr. Gaines came to the same conclusion without our input. He charged a very fair price for parts and labor and completed the repairs very quickly. Super nice and easy to deal with. We won't take our vehicles anywhere else.
This guy is the absolute best! He has been working on my cars and trucks for a few years now. He goes above and beyond to find and fix the issue. He has a great sense of humor and will make you laugh even when your upset about your vehicle not working correctly. I trust him to fix the vehicles my kids ride in... Great mechanic
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