AMPM Roadside & Recovery in
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Address:1519 E Expressway 83, Mission, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:78572
Working Time and Location
What clients say about AMPM Roadside & Recovery in Mission (TX)
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Excellent experience and very professional service. Truly appreciate the work that Mr Keith did. Much Respect
Aug 08, 2025 -
They stalk around areas they can prey on truck drivers they did it few yrs back at Walmart cuz they saw me leave to go shower before I left.. then paid them an excessive amount for truck n trailer separate when they were together and today left truck at a truck parking spot at a stripe’s went to an audit in Laredo got back and truck gone from parking spot and they sd it was left unattended I get half a day a day but 6/7 hrs tops what took me to go to my audit n they take my truck
Jun 13, 2025 -
I would stay away from this place. They will mark up part, to 4 times the price you can buy them from the local Volvo dealership.
Jun 06, 2025 -
This company here goes above and beyond to get your truck fixed and not rip off the company you work for.very honest people working there.i highly recommend this company to any truck driver out here in Mission Tx.and surrounding cities excellent Mechanics and very reliable people. They won't price gouge you on parts and services.thank you all for the work you did on my 2024 truck and done in a timely manner
Apr 25, 2025 -
Very satisfied with service and quality of the recovery and towing of my mtorhome. Robert responded quickly and explained the process along with supervising all the arrangements to ensure my motorhome was not damaged. The rest of the staff was also very competent, friendly and helpful.
Apr 22, 2025 -
I was stuck on Jackson earlier around 6pm, road was flooded and water was rising and getting in the car. I called sooooo many other companies and they either didn’t have equipment or wouldn’t be able to get in the water but Aaron with AMPM did just that!! I called and since he was close he got to my car fast. The price was very reasonable and the service was amazing. 10/10 would absolutely recommend their services should yall find yourselves in a similar sitchh
Mar 28, 2025 -
630 pm on a Monday and ampm was the only company who was available, excellent customer service. Used 2 other times on the same day on short notice and they came through. Zero complaints. Great business.
Jan 17, 2025 -
I had a very frustrating experience with Incompetent Towing, and I would strongly recommend looking elsewhere if you need a tow. They towed my all-wheel-drive vehicle incorrectly by dragging it, which is a clear mistake. Anyone with basic knowledge of AWD systems knows this can cause significant damage to the transmission, but fortunately, the only damage I noticed was to the tires. It’s a relief, though the situation could have been much worse. When I called to report the issue, I received no help or accountability from their customer service. The response was dismissive, and they essentially told me there was nothing they could do. It was incredibly unprofessional and frustrating. To make things worse, they dragged the car with the handbrake on for about 80 feet, which could have damaged the rear brakes. Surprisingly, they weren’t damaged, but this is an example of how careless and inexperienced they were with handling my vehicle. If you want a towing company that takes proper care of your car and knows what they’re doing, do yourself a favor and choose a different service. Incompetent Towing was not only unprofessional but also negligent in their approach.
Dec 22, 2024 -
I can’t thank Mr. Aaron Perez enough for his incredible roadside assistance! He truly went above and beyond to help me out during a stressful situation. Aaron was prompt, professional, and kind from the moment I called. He arrived quickly, assessed the problem with expertise, and got me back on the road in no time. His workmanship was outstanding—he handled everything efficiently and made sure everything was done safely and correctly. On top of that, his friendly and reassuring demeanor turned what could have been a frustrating experience into a positive one. If you’re ever in need of reliable and top-notch roadside assistance, Mr. Aaron Perez is the one to call. He’s a lifesaver, and I couldn’t recommend him more highly!
Dec 18, 2024 -
After my husband and I decided to change the tire using the factory equipment that is provided with the vehicle my truck fell off the jack; thank goodness nothing happened to us. When I called AM/PM ROAD SIDE SERVICE they were quick to come out to fix my truck and Mr Robert was friendly. Thank you so much.
Dec 16, 2024 -
Aaron Perez was very friendly and helpful! He has great customer service! Thank you AMPM for helping me out!
Dec 16, 2024 -
Thank you AMPM for the great service! Aaron was very helpful and knowledgeable in towing! He has excellent customer service skills!
Dec 16, 2024 -
I would highly recommend Rob Mora @AMPM ROADSIDE & RECOVERY. He did a great job in providing roadside assistance. He was very professional and efficient and had me back on the road quick. The best!
Dec 14, 2024 -
Had a great experience with Rob!! Caught a bad flat about a week ago, late at night. Made the call and figured I would be stranded all night. NOPE! They arrived fairly quickly and got my car towed where I needed it to go. Definitely would use them again
Dec 12, 2024 -
5 stars ain’t enough. Mr. Aaron Perez was a great help. On time and great communication! This was a personal tow but our company uses towing services a lot and we just found not only a reliable tow service but a newfound partnership/friendship. Will definitely recommend Mr. Perez to any and all in need of Roadside&Recovery services.
Dec 11, 2024 -
Aaron was my driver. He went above and beyond the call of duty to help me feel better and recover my truck at the same time. Thanks for hiring him.
Dec 05, 2024 -
Thank you AMPM towing service for your professionalism. Your rate was reasonable. I would recommend your company to anyone in need of your services. I viewed on your website that you give away Thanksgiving meals throughout the community. Your generousity is well noticed. Again thank your for your great services and what you do for the community.
Nov 25, 2024 -
Amazing roadside assistance.. Thank You so much for what you do with the community.. Thank you so that my family has an amazing Thanksgiving Dinner with what you all gave us .. God Bless AMPM Roadside Assistance and Recovery and your family .. Happy Thanksgiving
Nov 25, 2024 -
"PLEASE AVOID THEM", They don't give a price up front. They do the job and rip you off afterwards, charging you an arm and leg for what they did, they are very rude, and unprofessional, would never recommend them to any one.
Nov 07, 2024 -
I was on a delivery run for my job when unfortunately I was driven into a ditch due to some navigational Issues. I was there with no way to get ahold of any of my family members since they live in another city. But luckily I called AMPM around 1 am. When the driver named Aaron showed up he said he'd help, unfortunately, I was given a price of the minimum towing services and I could not pay the full balance. But out of the kindness of his heart, he said he could help me regardless of a lower price I could pay fully. As he got my car out of the ditch I asked him if I could get his information to pay him later when I could slowly. He kindly declined, stating that he understood my dilemma and asked for nothing back in return. He was extremely professional from the beginning phone call, to the time we parted ways, if such unfortunate events happen again I will only call AMPM and will ask for Aaron once again. If I ever get the chance to run into Aaron I will pay my debt to him. Thank you Aaron!
Nov 07, 2024 -
Aaron was amazing. Unlocked my vehicle in a matter of minutes. His skill level and professionalism is top notch!! Also, no matter how angry you're angry are about your situation, it is impossible to be upset when he shows up. Aaron's enthusiasm and positive attitude will make you smile.. Thank you for the great experience, Michael A Rodio PS. he was the best price and the only one available!
Oct 13, 2024 -
I literally thought was going to lose my car today but Aaron helped me out no damage to the vehicle he is very fast and respectful and professional I seriously trust this guy if you need help ask for Aaron he got me out for only 150
Sep 26, 2024 -
These people are the scum of the earth. We had a coolant hose blow and the charge $359 for the hose and $229 for the hose clips. They bought the part from Freightliner for $17. The threatened to tow the truck if we didnt pay $1632.42 Stay well away i will be reporting you to Better Business Bureau
May 14, 2024 -
I have utilized this company twice. The first time it went smoothly. The second time, the person I talked to on the phone guaranteed a discount when I asked him "how much will it cost", I accepted his word for a fair price. When the tow arrived, the gentleman recognized me, I thought it would be a good thing, it was not. They charged $500 dollars when previously they charged $300. Stay away from this place if you want to not overly spend. Note: when I texted and called the company to ask about the discount he didn't answer at all. Go figure..
Sep 06, 2023 -
I had a flat tire in Hidalgo, Tx and Keith arrived within 40 minutes. Right off he was attentive and helpful. I was totally lost on what to do. He advised on what to do in regards to my spare. I rate this company and employees a 10/10. Hopefully I don’t have issues in the future, but if I do I would definitely recommend them. Thank you
Aug 22, 2023 -
This wrecker company has the worst customer service. The owner has no people skills or respect for anybody. If you need a wrecker service do not call this company. This person offered to tow our vehicle to his shop and he told us he would fix it there. When he opened his shop on Monday he still had not even checked vehicle. We called to check status on vehicle and he got really aggressive on the phone, after a couple of attempts to find out how much repair was going to cost he started yelling at us to come and get our vehicle. I am righting this review with respectful words. He yelled at us really harsh and disrespectful words. Please stay away from this company.
Jul 12, 2023 -
Definitely would not recommend. They are not upstanding in dealing with customers. They overcharge from price quoted and when asked about the cost they get extremely aggressive and insulting! Save yourself some aggrevation and call another tow company!
Jan 02, 2023 -
DO NOT USE THIS COMPANY!!They ripped me off of $498 and wouldn’t come back out to finish the job. I was told paying up front assured a refund of $150 when they returned to install the part that was on order. I paid for the part separately. When the part came in and I called them to return to install it , they refused saying I had given them a bad review and they weren’t coming back. I have never heard such vulgar language from a business. Bottom line is, I paid $498 for nothing. I hadn’t even given a review and this was an excuse to keep my money and not do the work. This was a local company. The worst part of all was the vulgar language. That kind of language should never be used when you’re serving the public. DO NOT USE THIS COMPANY!!! This has not been resolved! I expect no less than a partial refund since the Tech was at my RV no more than 15 minutes and refused to return to install the part that I ordered and I paid for. He agreed to install it when it came in and he would also refund $150. He said the additional $150 was to make sure I called him back and not another company. He lied! Worst of all was the horrible language used when I called him back to complete the job. I expect the $150 he originally said I’d receive plus another $100. The 15 minutes of labor should not amount to any more than $250. $500 for 15 minutes is a total rip off and I will take this to small claims court if I need to. DO NOT under any circumstances use this company. These people are crooks!!
Nov 02, 2022 -
Really got excellent service! After we called, they were there within minutes and helped us tow our car. They also offer tire changes if stranded. Guy gave us a card for 10% off if we need a tow for next time. Excellent service and really helpful staff at a good price as well! Would definitely recommend if you need help out there.
May 18, 2018 -
We have 20 plus years of experience in the Towing business. We are Nationally Certified by the best in the industry. TRAA and WRECKMASTER. We can help you with a VW or with an 18 wheeler.. We specialize in Transporting and Recoveries.. Call us for a quote. Our promise to you is to give you great service at a fair price. "" Don't forget to use our coupon""
Apr 12, 2017
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