This rating is based on customer reviews, inventory size, pricing, and service quality
In Donna, TX, reviews for I-2 Towing are mixed: several praise fast response, efficient help, and courteous drivers, while others report steep towing and especially storage bills for very short hauls, feeling overcharged. Strengths: quick arrivals, professional demeanor. Weak spots: pricing/storage fees and perceived lack of transparency; customer service sentiment varies. Wait times are generally short. Reviews provide no insight on inventory variety, yard organization, or finding parts. Overall score: 60/100.
Very disappointing with your guys services! My hard working mother got into a car accident she was scared didn't know how to react and you guys charged her $550 and it was less than a 5 minutes drive where you guys drop off the car. Knowing people who get into car accidents let them know how much you guys are charging! My mother who is a elder lady works so hard and seriously you guys took advantage of the situation she was in!!! I understand if you guys charged less than that but it was not far where you guys dropped off the vehicle, less than a five minutes drive!!!
Si alguna vez ocupas una grua NUNCA PERO NUNCA SE LES OCURRA CONTRATAR ESTE SERVICIO, soy mexicana y se aprovecharon completamente de eso, tuve un choque muy cerca de su storage y ellos llegaron, no se si les marco la policia o quien, por presion de la policia que ya nos tenia que mover y nuestra primera vez chocando alla no analizamos muchas cosas, pero nos estafaron completamente nos cobraron 1400 dolares por tener nuestro carro menos de 24 horas y estando el carro a menos de 2 millas de su storage, ademas que nuestro carro es un carro chico y liviano, una completa estafa
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