Crooks. Friend of mine's car broke down on the side of the road, the city did not give her even two days to come and claim her vehicle, this towing company impounded it. Their goal was to keep the car so they can auction it, rather than help a single mother with three kids get her vehicle back. The secretary is very rude. And they're not willing to work with you on trying to get your vehicle back at all.
Just horrible . On top of Rude and unprofessional- please learn to work on anger issues and outburst to customers regardless situation- not to mention. They also charged me way over than what the price board outside yard stats.
They are awful rude and did an illegal tow on my car. I went to LaPorte High School Graduation to see my grandson graduate. And I parked in a parking lot at Wings Etc. Along with a hundred other people. No signs anywhere. I come out and my car is gone I saw a tow truck driver and he told me who was towing cars out of there. I asked the business mgr. If they called anyone to tow cars, and they said no. We weren't doing anything wrong, we just parked where everyone else were parking. He was just making money, by doing illegal tows. I paid $325 to get my car out and $55 to take him to court. And he also messed up the back right side of my car To me this is so wrong of this company.
Got my car picked up from accident supposedly they don’t take pics of vehicle from inside but funny how they sure can guarantee no one from their yard would take belongings from the inside of the vehicle but can’t confirm that! Several items went missing from the time they picked picked vehicle and it it going to another yard affiliated with insurance company whom has asked for pictures from you guys from time of pick up that yall can’t seem to provide. It’s bad enough people endure a loss of a vehicle but then others decide they want to steal what’s in it! But your company soooooo sure your towers wouldn’t do that but yet can’t provide the proof they didn’t! Good way to cover your company!!!!!! How u enjoy my iPhone, tools, and tote full of cleaning supplies and car vacuum that was in my trunk!!!!!!
I showed up on a Saturday afternoon to retrieve belongings but they are closed on weekends I didn’t know that and when I called to speak with someone they had a really nasty attitude and tried to belittle me for a simple misunderstanding.
I was in trouble and in need of a tow truck. They arrived quickly and came up with a game plan and got the job done. The driver was knowledgeable professional and just a good guy. I'd recommend Priority Towing to anyone in need of a tow or towing services.
Not a bad place I guess. Did come get me and my truck. Was told about 30 mins and ended up waiting 2 hours. Finally came around midnight. Driver was okay but he seemed irritated and was struggling to back up my truck in the yard. Dispatch was super nice and helpful and understood my frustration as I was stranded on 225 late at night. Ended up charging more than I was told though.
Priority Towing fully lives up to their name and at a reasonable cost! Courteous, QUICK and totally competent! Both the Dispatcher and the Driver were the epitome of customer service!! Thank you so much!
Great company.
Came through for my daughter when other companies, including FORD basically ignored her needs.
Priority came to downtown Houston within an hour to rescue my daughter and tow her car to Pasadena.
Fast, fair, friendly service.
Thank you PRIORITY!!!
(Gordon)
Great local company. Towing is expensive, but this guy had a fair price, was super nice, and gave us a ride in his clean truck (unlike some other run down and messy tow trucks I've been in). Highly recommend if you need a tow in the area.
Had my vehicle axel and ball joints completely fail in the middle of 5 o'clock traffic. The towing company was polite, fast and reasonably priced. The tech made a horrible day barrable.
This is the worst tow company I have ever seen. Very rude employees when they do answer the phone. Literally make you wait all day to get your vehicle but says they release 24 hrs. I will never ever come back to this place. They need to shut this place down.
They don’t answer the phones it says 24/7 towing but it’s Not Have my vehicle over there since Thursday calls don’t Go through went over there no one’s there . What kind of yard is this
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