No loaded weight or empty weight on ticket paid for 240 lbs when had over 700 lbs and said they docking for plastic when maybe had 10 lbs of plastic. Also didn't have correct vehicle on ticket and was rude when I asked about it. Told me to talk to the no English speaking employee's. Never going back. I was loyal customer for years!
I’m just trying to get rid of stuff when I go. Getting paid for it is okay with me. Can’t speak to “cheating” bc I’m just getting rid of stuff and they do the work. So I’m okay.
I didn't get no help offloading it all if you go to Huffman Texas they help you off-load it how many other people came here and they didn't help offload your vehicle
The guys that work there are very nice they help you in every way possible I'm very grateful that they have that spot I used to go to a different place and well they were cheating me the whole time.
Wouldn’t even give them 1 star. Took a bucket of dirty and clean brass up there. And they tried to classify my dirty brass as aluminum. Sprinkler heads are always yellow brass never aluminum
My experience has always been good......their friendly...their fast...and they know their metals....I give them a top notch five....thay are also great to do business with...one of the highest paying metal yards around.
instead of going to Brothers in Pasadena were they pay 1.35 for # 2 insulated cleaned Cooper 3.20 for #1 they classified our # 2 as exits payed .25 lb and .45 lb for # 1 I will not go back
Just went to day. To scrap copper wire. I was told on phone a price. Got to the place was told a lower price while the wire was in the truck. They put the wire on the scale. And I was told and even lower price than before. So long story short this place employs scam artists and I will never do business with this place again.
Cheap and you have to watch scales they added a 1000 pounds to my trucks weight on the second go around on the scale so make sure you know how much your vehicle and trailer weigh
Biggest scam ever!!!! I have been using this place for over 5 years but never will I ever use them again. I brought this company over 1300 pounds of metal recently and they gave me half of what every other company around said they have gave me. Do not use this company at all! Unless you want to get cheated out of your own money. Would have rated zero stars if I could have.
The owner will cheat the customers and he will cheat and under pay his employees.Metal prices fluctuate on a daily prices depending on the demand,but at the owners knowledge he pays the customers at the lowest.All I'm saying is be very careful on your experience at Diana's scrape metal.
Watch your stuff they will cheat you and take advantage of women who don't know as much, we caught some but nor sure about scrape weight, I'm sure they still got us for 15.00. lesson learned!
Crooks I stop by today,I understand Spanish but I'm a white boy right,right.....brought two 5 gal buckets scrap steel brass copper an another big steel piece,well the dude weight one bucket then walks both out to dump,I said you didedi weight my other bucket he then got nervous said no speak English walks back says it's just steel,anyways I only got a $20.00 bucksB for all that s.....t,I will never come back to this dump.....!!!!
I' caught these people cheating on the scales. When I brought it to their attention they rectified the "mistake".
The "mistake" was "$40.00 difference. Really!
ANYWAY, I Gave the Benefit of doubt, and rolled with it believing they "truly" tried too beat me.
This Place is NO GOOD!!!
We have gone there many times and knew they were not being truthful about what kind of copper and aluminum we had but it was less than $10 each time so we paid it no mind. But don't call up there because they never answer and if you show up even 5 minutes after closing time with the smallest amount of scrap they will turn you away quick. Seems to me they are just lazy!!
Beware of Diana's. I had never scrapped anything but knew enough to seperate my clean and dirty copper. Most was 3/4" leftover flex tubing from new jobs. When I let the yard guys unload my buckets they had it all on the scales and weighed before I could blink which seemed helpful. But before I knew what happened all my scrap had disappeared and they claimed it was all #2 dirty copper and I got majorly short changed.
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