Our Chevy Silverado truck broke the main belt 16 miles west of Carthage Texas. We were towing a 30’ travel trailer. We were turned down by one tow co and contacted Cutter Towing. They dispatched a truck that could tow my Silverado and the trailer into Carthage TX and David’s Garage. The driver, named TC, was excellent. In no time. He loaded everything up. I was quite upset having broke down in the middle of nowhere, but TC was in total control and had us loaded up in no time and on to the repair garage. He couldn’t have been a more polite or professional tower. This tow company can do it all. We were given an up front estimate and they stuck to it.
Don’t remember names of the two people that helped me but it was the lady from front desk and one of the drivers, they could see I was in panic mode after seeing my car for the first after my accident and they both jumped right in to help me get my things out of the car. Thank you guys so much.
I own a business with a parking lot that is consistently parked in without permission. Initially, I was excited about signing a contract with Cutter Towing to have illegal cars towed. They claimed to provide signage and were professional in our conversations. I signed the contract a month ago, and have not had a visit from them. No signs have been installed per the contract. I call dispatch weekly to request that signage be installed so towing can be enforced on my lot. My calls are always answered and they are courteous, but the answer is always "I told the boss, and its on his list". I am not allowed to speak with anyone other than the dispatch operator. I trust the operator is passing along my messages, but I can't be sure. I understand people are busy. Everyone is busy. I'm very disappointed and would love to update this review with five stars - if Cutter Towing could find the time to fit me in, install signage, and tow illegally parked vehicles per our contract.
I have used Cutters on several occasions. Their services are top tier. They are timely, courteous, and knowledgeable. I would like to highlight one driver in particular a young man by the name Dog. My husband & I were so impressed with his skill set & knowledge. Thank you for making a tough situation smooth. May God bless you in ABUNDANCE!!
I am extremely disappointed with the service I received from this towing company. I was charged a staggering $1,400 for a mere local tow, a price that is not only unreasonable but well above both national and state averages for similar services.
My truck broke down and they got a truck out to tow me in about half an hour. They handled my vehicle well and were super nice and easy to talk to. The price was very reasonable and I will definitely call them again if I break down again.
Had a massive 5th wheel tire blowout on I-20. Called up the Cutter crew for an assist. Professional and timely help with tire removal which was tightly wrapped around the axle got me back on the road with reasonable rates. 5 Star service and support!
Went here cause our car got towed after an accident. The only day we could go was Saturday, and the guy was super nice and accommodating even though he didn't have to help us. Seriously above and beyond service, my family appreciates his kind deed in our time of need. Highly reccommend!
Worst service to experience I wouldn’t recommend them.Hanging up on cx is just rude and not explaining if you wouldn’t be able to do the job im glad i wasn’t the one stranded.If i could give a zero star i would. Couldn’t use the business because rude person who answered hung up in my face twice.
Phenomenal service. Cutter picked us up off I-20 after a deer collision. Took us to wait in their office out of the cold until our ride showed up. Quick and timely, and amazing customer service. Highly recommend for any towing needs.
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