I've been with taking my vehicles here since 2008 so I KNOW it's the best‼ Multiple cars, multiple car issues, not when you're in good hands at Marty's ‼ WE SUPPORT THE TROOPS‼ I love you forever brother to many more ‼‼
Unfortunately, I can not remember the name of the amazing man/driverv who helped get myself and my son's vehicle home safely tonight. The driver was polite, chill, and interesting to talk to. Evey other experience with other tow truck drivers were really awkward and and felt like a burden. I hope he and every other first responder stays safe out there. Thanks so much so much for the rapid response and the reasonable and unbeatable price
On Sat, Dec 27, we were stranded on I45 South near Dickinson. Clarence was our tow truck driver. He was great--efficient, polite and caring. Marty's Towing Service is now in my contact list!
Fast and easy , helped take my car out from the dealer loaded up my mustang no issues with a regular tow truck and wheel Dollies so it wouldn’t get damaged. Great price too
Went on a party boat for 4 hours. Accidentally locked keys in pickup. We tried several locksmiths before we left to try to get in they called said he got into a wreck and wasn't able to make it. When we got back from the fishing trip, we called another locksmith. He told us to drop him a pin and he said someone dropped him off at wrong address then he called back and said he had a flat it would be 25 minutes before he gets there. We then called Marty's and this nice man named ray showed up within 15 minutes after calling him and had us in our vehicle within 5 minutes. I am not from Galveston, and hopefully will not need them but if I do I would call them 1st. He was a very nice man
We have used Marty's twice now and both times the experience was amazing. Their customer service and pricing can't be beat. The second time we used them, we were stranded on I 45 in the construction zone with a blown out tire. Ray was there in less than 20 minutes and immediately went to work to get us on our way. We were missing the wheel lock, so he ended up having to tow us. He got on the phone to a tire place he knew in Galveston and took us straight there. Because of his call, they stayed open late to get us back on the road. Marty's is just simply the best. They really care about making sure you are taken care of and the price was significantly lower than other tow companies I talked with. They quoted me the price immediately on the phone and stuck with it. Everyone was extremely friendly and helpful. And I can't say enough good things about Ray. He made a bad situation so much better with his skills and his personality. He saw what he needed to do and just got to work. I would never think about calling anyone else! Thanks to Marty's towing and to Ray!
Forever grateful for your service! It was not only the promptness, but the way Marty helped me to start my van, he didn't leave until he was positive my van's battery was charged so I could drive home safe. God bless you always. And Marty I will remember to stay positive no matter what.
I had a truck brought out since my car would not start on my way to a meeting and Ray helped resolve the issue in a timely manner and as very honest throughout the process. I thought I would need to be towed to the shop, but I ended up not needing to, so I only paid a service fee.
Everyone was very transparent on the pricing before and during the process and the prices were extremely reasonable compared to some other local services.
Thank you to Ray and to Marty’s for a great experience! If I have any issues in the future, this place will be my first call!
So very thankful to Mr. Porter as he went above and beyond to help me with my car today as I accidentally jumped a massive curb on 46 and Broadway - and ended up getting stuck on it - with my dog in the car !! We made it out safely... Thank you thank you thank you!!!!
What was supposed to be a relaxing day at Crystal Beach on our last weekend of the Summer, almost turned into a disaster right as we made the turn onto Bolivar Peninsula at 9am Sunday morning due to a broken drive belt on our 2017 Explorer. We were able to limp to the ferry but ran out of battery power at French Town Road. There was a Galveston Sheriff that saw us roll up and asked how we were. They already had a tow truck on the way for another vehicle and called for another and gave us a Marty’s number to arrange payment. We were able to get towed over the ferry to O’Reilly Auto where a mobile mechanic met us and replaced the belt quickly. Unfortunately, our beach day had to be cancelled because the belt tore out the air conditioning lines and it was over 100 degrees that day. We ended up driving straight home. Thanks to Marty and his crew for helping us get back on the road.
I have used them three times. They are trustworthy, professional and you don’t feel like you’re getting ripped off. The driver named Ray has helped us twice. He’s fantastic.
Came here after being rudely hung up on by Tony &Bros towing company which I should have read the enormous amount of negative reviews prior before calling. This was total night and day difference! Mr. Marty was utmost professional and very kind and Mr. Junior was also very prompt with swift assistance and professionalism. Judging his strategies withy sand situation, he is definitely experienced. 5 stars isn't enough so I'm putting 6
This place had my car for over a month because I accidentally flooded my engine and somehow there was water in my gas tank but a week later I went to go get my car, when I was driving home my car had broke down on the highway and the car said the engine was flooded.
Ray was professional and courteous. The lady who answered the phone was very kind and helpful. If you want quick and affordable solutions, this is the towing company for you!
My car had a catastrophic mechanical issue over the Memorial Day weekend, and Marty's service was not only available but also quick and friendly and safe and professional and super educational. This is the kind of business you hope never to have to use again, but I ever get stuck again, I'm calling Marty's because they made a big bummer of a situation significantly less frustrating.
AMAZING Customer service! We had the unfortunate event of having car troubles while vacationing in Galveston. My husband found Marty’s and saw it had good reviews so, we went with them. Jerry was our tow truck driver. He went ABOVE and BEYOND to help us. Marty’s was booked solid for the day and couldn’t get us in to fix our car. We wanted to get it fixed same day. Another place said they could get us in and unfortunately we ended up having a bad experience with them. After accepting that we would have to wait another day, my husband called Jerry and he helped us get our car into Marty’s to get fixed. He said it would be done the next day by noon. Jerry called us and 830pm that night and said it was done! We were so impressed and thankful for his help and speediness! On top of that, the tow cost and repair costs were not astronomical and very acceptable. When Jerry was towing us he had made the statement of “treating people like you want to be treated”. He stood by that statement with how he took care of our family! It was a great life lesson for our kids to always “treat people like you want to be treated”. We can’t thank Jerry, the mechanic or Marty’s business enough for giving us a good experience. We would 100% recommend Marty’s to anyone local or visiting from out of town!
We had a small emergency today with locking the keys in the vehicle, I explained to the lady on phone what was going on and she had a driver en route within minutes. The woman on the phone was awesome, I think Clint was the driver who helped us out. I've never used Marty's before, but after today they have permanent customer. I am beyond grateful for the prompt and friendly service we received today. I'd rate 10 stars if I could.
Was in Galveston for a cruise and had car trouble. Took it to Marty’s and told him I’d be gone for 8 days—-it was fixed and waiting on me when I returned. Sure appreciated his service since I had a 600 mile trip home and got off the ship on a Sunday. Very reasonable price for the work done. Would definitely use him again if I was broke down in Galveston. Thank you Jerry for meeting me on a Sunday! Dale
We were in town for Galveston and not familiar with the area, and our car was having issues and we felt lost and needed direction and guidance from an experienced individual and was able to have quick resolution and friendly and kind help from here. Yoyo jumped in to help us even with his busy schedule. We would recommend anyone to this business for knowledgeable guidance and friendly/attentive service!
My husband and I were in Galveston on vacation. We had a great time, until we got on the ferry back. My car died on the ferry, which caused us both a great deal of anxiety. However, there was a tow truck on the ferry. It wasn't the kind we needed, but the man in the truck kindly offered to call someone for us. When we got back to the Galveston side, a tow truck was waiting for us. They quickly got us off of the ferry, and determined that we needed a new battery. We went to Auto Zone, got the new battery, and were out of town within two hours. Everyone at the towing service were very kind, very helpful, and made the experience much easier. I highly recommend this towing service to anyone who needs it. They are wonderful people, and deserve your service.
I had an amazing experience at Marty’s City Auto in Galveston! The service was quick, reliable, and fairly priced, but the real standout was Yo Yo. He was incredibly kind, patient, and went out of his way to make sure everything was taken care of. His willingness to help and friendly attitude made the whole process smooth and stress-free. It’s rare to find such genuine customer service these days, but Yo Yo and the team at Marty’s truly go above and beyond. If you need auto service in Galveston, this is the place to go—highly recommend!
The roadside assistance company I called was unable to start my car. A towing service was going to take hours to arrive so I called Marty’s Towing in Galveston and they arrived 20 minutes later. The driver was able to jumpstart my car and I was on my way! Outstanding response and service! I highly recommend Marty’s Towing!!
On Sunday 2/2/25, a day before leaving for a cruise our truck had a sensor go bad and caused multiple issues. We called Marty's and Ray showed up, gave us a jump and we took out truck to their shop while we went merrily about our cruise the next day. They kept the truck all week safely for us while we vacationed, fixed it perfectly and charged less than $300. These guys are amazing, fair and professional!
Ray was super fast, and friendly. Saved us newbies in galveston after a popped tire from hitting the curb on a one way. He was able to educate us for sure! Would recommend and was recommended by a lady who came out her house. 10/10!! Cheap+quick+helpful
One of the best experiences I’ve ever had at an auto shop. My wife and I were in Galveston over night. While pulling into a breakfast spot I hit a pothole while trying to read a sign. The plastic guard under the front of the car came loose. I saw this place had five star reviews and was just a couple of miles away. The owner/manager told me they weren’t taking and new cars. After asking me what my issue was he told me to pull up and they fixed the issue right away. You can tell he really values his customers and doing business the RIGHT way. We were blessed to find them when we needed a quick fix. It’s easy to tell why they have five starts. They just got another one.
I experienced an awful situation today. I had just loaded groceries into my vehicle and went to return the cart. When I got back to my vehicle, my car locked me out. Of course, there were frozen foods in the hot vehicle and on a very hot day. And as luck would have it, my phone was locked in the vehicle. I went back into the grocery store and found a police officer working security. I asked if he could please contact someone to help me. At that very moment, one of Marty's Tow Trucks pulled up right outside. I ran out to see if they could assist me. Without hesitation, the driver, Rufilo smiled and said absolutely. He didn't hesitate for one second. He was so helpful and assured me everything would be okay. He was able to get me back into my vehicle within a couple of minutes. I don't know if he realizes that he was a hero to someone today. His goodwill made me feel better about people, which today is hard to do. Thank you so much Rufilo for your kindness.
Excellent service starting from the person who first answered the phone on the second ring, and quickly dispatched a tow truck. The tow truck driver, Ray, took extra care loading my Taurus onto his flatbed. John at the shop let me know what to expect, and my car was ready the same day (although I picked it up the next morning from a nice gentleman who got me checked out and on my way). Reasonably priced service and great people. Highly recommend.
I was in big trouble with my boat and trail.. I was pulling my boat and the trailer snapped leaving me and my wife stuck back on Stewart Rd.. Jumped on Google and found Marty’s and after explaining my terrible situation, Ray said he’d be there to help in about 20 minutes.. when Ray showed up he knew just how to handle the job.. he pulled the entire trailer and boat up onto his flatbed rig and delivered the entire package to the Jamaica Beach boat ramp, unload right at the boat ramp so I could back the boat right into the water!!! I can’t tell you how thankful and appreciative both my wife and me are of the GREAT service Marty’s and Ray provided.. If I’m ever in need of a tow or help again, I now have Marty’s programmed in my phone. Thanks again RAY!!!!
Our perfect girls getaway came to an unfortunate halt when our Jeep stopped working on the far side of the island 3 days before we needed to head back to Arkansas. We initially had the vehicle toed to a popular auto repair shop but they said our Jeep needed more parts than was necessary and couldn’t get what was needed in our time crunch.
After a few frantic calls back and forth with tow trucks and auto shops, John stepped up and saved the day. He immediately dropped everything, made countless phone calls, and drove all the way to Pasadena searching for a part and making sure our Jeep was fixed the same day so we could make our way back home on time. He even stayed an hour past closing on a Friday to wait for us to taxi to the shop.
If you have any car problem, John is the man who will get you fixed up. After working with him, our trip ended perfectly and he even saved us unnecessary costs. John revealed to us his integrity and instilled our faith in Marty’s City. If you ever have car troubles in this area, feel safe working with Marty’s!
Do not hesitate to use these guys! On Thanksgiving morning 2018, I became severely stuck in mud under the San Luis Pass bridge. And when I say stuck, I mean really, really stuck. I drive an offroad vehicle that is designed to not get stuck and comes with its own lift-kit accessible at the press of the button. Initial estimate to get to me was about 1.5 hours given my location but as we were talking, the tide was coming in and water was rising. They (2 of them) got their fast and tried multiple angles and braved getting in waste deep freezing water to get me connected to the tow cables. Eventually, they got me out but it wasn't easy - and they didn't quit until I was out. They happily escorted me to my hotel and stored my car until the appraiser could come and declare it totalled after the long holiday weekend. They worked with the insurance company without any issues. I've stored their # in the event I ever make the foolish mistake again. Be careful under that San Luis Pass bridge as not all those puddles are shallow - just make sure you have their phone number in case you do. Thanks guys and I appreciate the hard work!
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