What clients say about Ray's Auto and Diesel Repair in Donie (TX)
Had a flat tire my 14 year old was having trouble changing the tire and all of a sudden 2 angels from Rays auto and diesel show up and help us right away at no charge thank you both and May God bless y’all…..
This establishment caused damage to the rear of my Corvette and declined to rectify it. Furthermore, their mechanic recklessly drove my Corvette at speeds exceeding 100 MPH, showing blatant disregard for my property. Not only that, but I was also charged for repairing my AC, which remained unresolved despite the payment.
Excellent quality service. The owner is kind and thoughtful. He truly cared about fixing our truck correctly and without costing more than necessary. I highly recommend.
We had a blowout that caused damage to our fuel tank at about 2am. We called several mechanics nearby who either couldn't fix our issues or were closed. When we called Ray's auto and diesel repair he answered and helped us find a room nearby for the night and even offered us a space to keep some of our Exotic pets til the car was fixed. His rates are very affordable and by far the best and definitely went above and beyond. Him and his wife were super hospitable from picking us up the next day to go back to their shop to even serving us warm food in their home after the vehicle got repaired. I couldn't be thankful enough for all him and his wife did for us. We will definitely call him first anytime we have any other vehicle malfunctions nearby. We highly recommend him and his services.
Great company to call if anything goes wrong, this guy definitely knows what he is talking about! Said he was 45 minutes away but didn’t even take that long to get to me . Thank you for the help!!
My car overheated driving from Houston to Dallas. This happened in the dead of night, on a cold, desolate stretch of I-45. I had my car loaded onto a flatbed tow truck. The tow truck driver wanted to take my car 30 miles south, the opposite direction of home, to his own shop. It would have to sit all weekend until they opened on Monday morning. The next town to the north was Buffalo, TX. I googled to search for repair services in Buffalo. Ray advertised himself as a 24-hour, 7-day per week mechanic. Both I and the tow truck driver were incredulous that Ray would be available so late at night. Nevertheless, I called Ray at 1am, and sure enough, he answered and arranged to meet me in Buffalo to repair my car. He was on-time and reliable. He resolved my issue within one hour of my arrival in town, and I was back on the road. Breaking down in the dark, alone, and with 10% cell phone battery is the stuff of nightmares. Ray rescued me from this bad situation, and charged very little for his services. He is friendly and professional. He lives and breathes automotive repair. If you need mechanical work done in this part of Texas, he’s your guy.
This mechanic service deserves no stars...I was taken advantage of , traveling from Houston my power steering pump went out. I call Rays the guy took 2hrs to take off the ps pump took to local orelly bought a refurbished pump(charge me for a new pump) took another 2.5 hrs to install , so a total of 4.5 hrs on a 1.5 hrs tops for this job. Once it was all said and done 740.00 bucks for ps pump , and belt. I left a happy camper thinking im on my way , made it to next town all fluid was gone no ps at all call Ray back out another 2.5 hours still not working properly fluid is still coming out every where , (RAY SAID IT WAS JUST THE OVERFLOW)
No it was not , he destroyed my entire high pressure power steering system. I called Ray again to inform him it was not fixed he blocked my # so I was just left out stranded . I had to pay my mechanic from Houston to drive 3.5 hours to repair entire system, which required new high pressure hoses and a new ps pump with canister housing...I don't make a living writing bad reviews but don't use these people , worse experience ever. TAKEN TOTAL ADVANTAGE OF...He told me he was Cummins certified several times to get the job! It's not your fault the reservoir was still leaking c'mon Ray your a mechanic, so I ask you to fix my problem, but I'm fine if the reservoir was leaking. You block me i got the acct# because I had my mechanic from houston to call from his phone tell the truth and have a upstanding business. Also once we chase done all the parts from Dallas , forth worth and redoak tx. It took my mechanic 15 minutes up and running no leaks. I am a independent contractor myself so fair is fair do you not need to be paid for some off the work yes you do. BUT YOU DIDN'T PROVIDE A PROMISE SERVICE . YOU DIDN'T REPAIR MY TRUCK AS AGREED UPON. WE WE RETURNED YOUR PART TO REDOAK TX O'REILLY'S THEY TOLD US IT WAS A REFURBISHED PUMP.
WE have a 2010 motorhome with a cummins ISX650, I had a busted fuel line on the engine. Called Jeff late in day and he was on it the next day. Got the new part in same day and was ready to go. Super nice guy, Very responsive to phone calls and very very knowledgeable on anything needed. Definitely my go to guy. He is in business for himself and therefore does superb work, He named the business after his Grandpa.
Thankyou so much Jeff.
I didnt receive service here but they kindly directed me to a working air pump for my tires after the Pilot station one did not work. Very much appreciated, esp since i am with my family!
