CARSTAR Little Elm in
Little Elm (TX)

Had accident that bashed in the front of my truck. They repaired in expected time frame and did excellent work. Can't tell vehicle was ever wrecked. Great, continuous communication throughout the process. Pickup & drop-off of rental was very convenient.

They were great! Great communication on the status of my car repair, through the “snowstorm”. I didn’t have to do much after selecting them for my repair through State Farm. They coordinated my rental pick up and drop off. Would use them again in the future.

The entire experience was very professional, everyone I met at the shop was nice and friendly. The shop worked Super quickly to get my vehicle back to me since I was unable to get a rental car at any nearby rental companies. Thanks Carstar

Very kind and friendly staff kept me informed each and every day of the progress of my vehicle did a great job. Everything looks really good. Highly recommend.

My experience with Carstar Little Elm was fabulous. Valeria assisted with my rental set up and answered my many questions before arrival. Seth phoned me every Tuesday and Thursday to update me on progress. Both folks were professional and trustworthy. They made my experience easy and seamless. I cannot recommend them enough. Great job !!! My truck looks brand new but the customer service was a huge win for me !!

Carstar gave me a great genuine experience with my hail damage claim as well as with my rear end crash. Erica was very helpful and took great care in explaining things and working with my insurance to get things done right. Highly recommended!

Absolutely 5 star service. Got my car right in no time! It looks brand new! They were fast, thorough and communicated every detail of my repairs timely. Would definitely recommend.

I am happy with my experience with CarStar Little Elm. Erica gave me a quick and fairly accurate quote for my repair. She was very professional and communicated with me quickly and often. She said my car would be ready in 5 days and it was! My car was detailed and beautiful and the work was perfect. I have my son’s car scheduled for repair next week. They have a great reputation and they live up to all their wonderful google reviews.

The staff was helpfully aware and informative of my car repairs. They were inviting and kept me in the loop at all times of thier progress and meant their deadline. They even went above the repairs to keep me informed of any additional noise that I needed to let me be aware of. I am super satisfied with thier work and time frame.

I had an unexpected mishap in a parking lot when my passenger mirror got caught by a car next to me, and I ended up backing into another car — total chaos. Car Star took care of everything from start to finish and made a stressful situation incredibly smooth. Not only did they do flawless repair work, but my car came back spotless and looking brand new. The communication was next-level — they called me consistently with updates so I always knew exactly where things stood. They coordinated my rental car, had it ready to pick me up, and the entire process was fast, efficient, and genuinely pleasant. The staff was kind, professional, and went above and beyond without ever asking for a review — I’m writing this because the service truly deserved it. I originally chose them because of their excellent ratings, and now I completely understand why. This was a 10-star experience. I’ve used other body shops in the Denton area in the past, and none compare. Car Star is hands-down the best repair shop I’ve ever worked with, and I will always bring my vehicle here from now on. Highly recommend! I have a 2022 Jeep Wagoneer

Great service, great communication, and overall great experience. I usually only do my repairs at the dealership and is willing to pay more for the peace of mind and loaner vehicle. The price the dealership quoted for this repair was insane. I searched for good reviews and decided to try CARSTAR because of its rating. The price was significantly lower, and the car was ready a day early. I will use CARSTAR for my service needs going forward!

Truly appreciate everyone at Carstar. From my first call/estimate through the work completed and picking up my car, customer service was amazing. Valeria at the front desk and Seth doing the outreach were amazing. Clear communication, updates on my vehicle, excellent work with the repair, and done on time. Highly recommend Carstar Little Elm and will use them in the future. Thanks to the whole team!

Valeria and Erica are very communicative, friendly, and helpful. The job done on my vehicle is a 10/10. Not to mention they were extremely fast. Awesome job to the carstar team.

Huge thank you to CarStar for the outstanding work on my vehicle! The repairs were flawless-looks like it was never damaged. Seth called twice a week to provide updates which made the process easier. This is my second time using CarStar & both experiences have been excellent! Shout out to Seth, Erica & the entire team for their great work & customer service. I highly recommend to anyone needing quality vehicle repairs!

The team at CARSTAR is truly top tier! I bought a 2023 Mercedes GLC 300 from Carvana, and when it was delivered, I was so disappointed, the hood and roof were covered in scratches. I honestly didn’t even like the car anymore and was ready to send it back. My husband convinced me to keep it and reminded me that scratches can be fixed. (I later learned that with Carvana, cosmetic issues have to be reported within 7 days or they won’t cover them 😩). That’s when I reached out to CARSTAR here in Little Elm. From the very first call, Valeria was super friendly and helpful. She told me to bring the car in, and Seth did a full inspection and gave me an estimate , about $580 to buff out all the scratches (which was a great price considering how bad it looked). I dropped my car off around 8 a.m., and by 2 p.m. they called to say it was ready. When I picked it up, I was speechless. Every single scratch was gone, my car looked brand new! I couldn’t stop smiling. If you’re wondering whether to trust CARSTAR, stop wondering. Do it. They’ll treat you like family, deliver amazing quality, and make sure you drive away happy. Huge shoutout to Valeria and Seth, y’all are the best! 🙌🏽

⭐️⭐️⭐️⭐️⭐️ I had an outstanding experience at Carstar!! From the moment I walked in, the team was welcoming, knowledgeable, and genuinely committed to helping me. They took the time to explain the repairs clearly, offered fair pricing, and completed the work faster than expected. I left feeling confident and cared for. It’s rare to find a shop that combines technical expertise with such honest, friendly service. Highly recommend to anyone looking for reliable auto care!

Seth and his team are provided a fast and quality service at a very reasonable cost. Highly recommended! My truck’s passenger door was would not open from the inside or outside (it was stuck shut). They took the door panel off, diagnosed, repaired the assembly and put all back together. All costed $140. Thank you guys!!!

CarStar team is very professional, reasonable and most importantly trustworthy when it comes to Body shop work. I had a Outside Mirror cap installation required for my car. I visited few other shops but they either denied the work being small fix or gave me exbortiently high estimates. CarStar not only assessed and gave me quick extremely reasonable estimate but also fixed it very quickly to my satisfaction. Thanks Car Star Team for being so helpful, professional and above all nice human beings.

They fixed my truck in two weeks. That’s fast for a body shop, especially if you are renting a car while you wait. My truck looks great, I fell back in love with it. The staff was really good and were a pleasure to deal with. I highly recommend them.

My wife was rear ended and the person who hit her was very cooperative, however their insurance company wasn't, typical, they gave such a ridiculous low ball estimate for the repairs when the adjuster came out finally after the 3rd time. Valeria and Erica & Carstar were amazing with the whole process, the were all over the insurance company, they made sure we had a rental vehicle while they repaired my car. They did exceptional work and provided professional communication throughout. They took care of the claim and repairs and they deserve high praises, and a raise. I would recommend them to my family and friends and anyone else Thank you CarStar Team, you guys are awesome 👌 👏 👍 😍

They did an amazing job handling the repairs after being in an accident that wasn’t my fault. They arranged the rental company to give me a ride after I dropped my car off. They checked in when they told me they would. I was informed of unpredicted events with my car as well. Seth was amazing at making time to help and go above and beyond when he didn’t have to. My car was shiny and new after the repairs! My grandmother had been using them as well, and had nothing but greatness. Thanks again!

They were very professional. They communicated every step. They worked with the rental car company and set up everything with them. When I picked up my car it was cleaned, fixed and a great Thanksgiving you note in the vehicle. Would recommend them for any car maintenance.

My brand new Chevy Colorado got scratched up at a car wash at El Dorado and Teel that will remain nameless, and when they weren’t willing to cover the damage I went looking to see what could be done. I got quotes as high as $832 to fix the damage, but I’d been driving by CarStar for years and decided to just pop in to see what could be done, and I’m glad I did! They took a look and said they could fix it just fine, for $150! They asked me to bring it in on the following Monday and got it back to me in about 3 hours. During that time they called and asked if I had noticed similar scratches on the drivers side (I hadn’t) and offered to fix those without increasing the price! When I got the truck back it looked just like the scratches never happened. They walked me around and offered some good advice, and made the whole experience just excellent. While I hope I never need their services again I would highly recommend them! I’ve included before and after photos so you can see what they fixed.

I’m incredibly grateful to ERICA for her exceptional service. My vehicle was severely damaged, and she managed to fix the hood, bumper, fenders, grille, and some inner components in just a week. Despite my distress and the limited paint on my car, she exceeded my expectations. I highly recommend her services to anyone in need.

CARSTAR went above and beyond with my vehicle. I'd purchased my SUV from Carvana, with a scratch and some minor cosmetic issues were not disclosed during the purchase. CarStar came in highly recommended. I'm so happy and content with the work done on my Lexus RX350. Highly recommend going with them over anyone else in the area. Valeria and Seth kept me in the loop throughout the entire process. Thank you, guys, for your time, honesty, and outstanding service!

Edit: I came back a second time because of a hailstorm in the area. Initially my vehicle was reported to insurance as repairable, but it was downgraded to totaled without any communication to me. They gave the insurance company bad information about the model and factory options of my vehicle which caused the market valuation to be low by about 25%. Poor communication this time around and headaches caused by incorrect data given to insurance have made a mess out of what should have been a simple process. Original Review: Erica took excellent care of me throughout the process of having my truck fixed after a wreck on the ice. Her communication was clear through the entire process and the work they did was phenomenal. She took care of me on parts and made the truck better than before. I hope I never have a reason to come back, but if I do, there's no doubt I'll bring my business back here again.

I've used CARSTAR twice and each time I 've been thoroughly satisfied. The first time I was tboned and needed to leave my car for a period of time. They -Erica- was very helpful and secured me a rental complete with pickup. Erica also stayed in contact with me keeping me informed every step of the way. The second time, I had a busted taillight replaced, which they took care of while I waited. All in all no one really wants to use a car repair service but accident do happen. When they do, CARSTAR is the best place to get your car fixed.