Tony and the owner went above and beyond to make sure I was satisfied. Will continue to buy from Dakota auto. Had to use warranty on a expensive part they didn't hesitate on making it right

Jay Messerschmidt

03/22/2024 13:44:10

Great service friendly staff and fair price will definitely come back and recommend to others

Christopher Wheeler

02/06/2024 21:48:12

Very good customer service. Checked out parts condition for me before I paid over the phone and got it pulled out for me by the time i got there.

Ahmad Mohammad

09/18/2023 17:09:07

Nick helped me, he was an honest and helpful young man that went above and beyond to get me taken care of. The owner Joe Rodriguez, was helpful too with adding extra information that he had learned from years of experience with my particular vehicle. I cannot say enough good things about this company, and these two men! I drove 5 1/2 hours round trip to get this transmission not knowing who I would be dealing with when I got there, but I would do it all over again knowing how fair and upstanding this company and it's owner/employees are. I HIGHLY recommend Dakota Auto Center! UPDATE - by the time my mechanic got to installing the transmission we had gotten from Dakota a week and a half had gone by, I found out that Dakota had sent the wrong torque converter with the transmission I had bought. As I had mentioned in my earlier review I was 5 1/2 hours round trip from where they are located. My mechanic called initially to explain to Joe what had happened, and I followed up the next day. Joe was apologetic for the mistake asked me to give him a couple of hours to locate one. He called me back the same day saying he had found one and that it would be delivered to my mechanic's shop the next day (free of charge). It was delivered as promised at no charge to us. I am happy to report the transmission has been installed and is working well! Once again, Joe Rodriguez and his business have shown how a reputable business is supposed to be ran! I was impressed the first time, and equally as impressed the 2nd time!

Mark Nelson

06/24/2021 18:49:02

Actually it's the worst because I put a deposit on a part was told to come back Friday Dec 24 before 5pm so I did but on arrival the business was closed not due open til new-year I back charged the deposit due to no product was rendered after some weeks the charged me back the deposit telling my bank I did receive the part SMH after talking to Tony the manager he said I was gona be refunded all but 15% of my money for restocking fee lol I never received the part to begin with this business is a joke no customer service satisfaction at all and there's a guy named nick who thinks it's a game to play with people's money and talk down to customers bad business no star is what this business deserves

pjs “Arlington” sant

03/08/2023 23:27:43

This the worst auto parts in the world. Its the worst because when you call you get a price and when you get there to pick up they raise the price. He's done it twice to me now and whenever I went to pick up a gearbox he doubled the amount and according to him noone else had it and thats why he raises the price. He just makes you waste your time and gas. I don't recommend purchasing from this place.

Fernando Duran

03/14/2022 23:25:49

So which one was it? Was he the only one in the shop or were there customers there? You KNEW the part was not ready yet you continued to blame it on the body shop next door. Then when I tell you the body shop guy said he’d of had it done but you hadn’t gave them the part, you get mad and yell at me on the phone and hang up. All cause I called out your lies! Not to mention all the lies you said the day before! And then when he gets there the first thing you do is say get out. He had every right to be upset! You never once mentioned a “broken forklift”. Can’t even speak to your CUSTOMERS who are spending over EIGHT HUNDRED dollars in your shop!! Not professional! You’d rather act crazy and push on people. So no sir you deserve the reviews you got!

Familia Marquez

02/21/2019 05:22:09

They have a radio out of a Ram pickup that I would like to buy. I have called everyday for about two weeks trying to get a part number and or the VIN from the truck it is out of so I can make sure it is what I need. Every time I call they say "Are you the guy from Cincinnati? I will have that to you today" I am not kidding every time. Guess what? Almost two weeks later I still don't have it. It is almost comical at this point. I honestly would be afraid to buy it at this point if they ever did send me the requested info. I have never tried so hard to buy something from someone in my life, good luck to you guys.

Darryl Sneed

04/23/2019 20:59:52

I wold like everyone to be very careful when purchasing parts from this place. We lost $710.00 doing transaction with this company. We ordered 2007 sprinter drive and it came in damage. Their response was they are not responsible and we should take this up the shipping company. However the shipping company says that the parts were defective from the start so they are not responsible either now we have a law suit against them. Just be aware of bad business people like this.

Christopher Ashton

12/15/2015 11:16:21

I had an extremely hard time finding an axle for my truck, I finally called Dakota Auto Center and they had one. I read the reviews from Dakota Auto Center and was apprehensive to order a part I had no chance to inspect myself as I am in Northern Michigan, but I was getting desperate (I had been searching for this axle for weeks) I decided to order the axle on a Friday, the axle was on a pallet and shipped out that day. I recieved the axle the next Tuesday as promised. The axle arrived in good shape and was as advertised. I would not hesitate to order from Dakota Auto Center in the future.

JUSTIN J REVNELL

03/26/2020 21:56:35

Joe from Dakota Auto Parts is great! He really goes the extra mile to find out exactly what you're looking for and will help you find it any way he can. Being a woman searching for auto parts in this industry can be tricky and even uncomfortable at times, but Joe was respectful, knowledgeable and honest which was very appreciated. Definitely recommend this place to anyone in search of parts.

Marlen Almazan

10/15/2019 19:52:48

Had a price for a part on their website then would not honor it. Every time I called their story would change, them the last story was that the vehicle had been crushed..really. OH, but the part was available earlier..right.. When someone is wanting to give you money for something, you would think that is a no no brainer. And if the website was in error, too bad..not my fault.

TolarTanker

10/29/2020 22:34:24

I've never delet with a junk yard where I thought the people working there actually cared about you and the parts u r getting r the right ones. I'm a woman and have been scammed over a few times with getting work or parts done for my cars/truck/bus. These people don't have a bad bone in them. They r honest caring people. This is my favorite junk yard in the DFW area !! And no I don't work for them or a relative to them.

Kina Lily

09/17/2018 23:17:10

I purchased a 1-ton rear axle from Joe. He did exactly as he said he would, gave me a fair price and great service. I highly recommend!

Scott Sandell

03/24/2020 16:23:52

Do NoT Get your car parts here, he is rude and hangs up the phone on people and yells at them not letting them speak...they will take your money for a part they don’t even have! Beware of the father and son if they don’t like that you are telling the the truth they will try to hit you! Do Not Give Them Your Hard Working Money!

Space King Dallas

02/19/2019 17:00:41

Sold a bad engine and won't warranty. Installed engine and started it. Misfired. After diagnosing, the engine had been overheated to where all the valves are loosed and pistons are damaged. This place should no longer be in business!!!

truc le

09/04/2019 17:31:58

Very helpful guy(Joe), knew what he was taking about. The parts come with warranty so no worry about buying. Great place to get parts.

moi sald

01/29/2018 16:52:19

the prices are more expensive than on eBay and when I asked if it could be cheaper they answered very rudely.

Roman Carmaliuc

03/12/2023 23:48:00

HAD THE PLEASURE OF SPEAKING WITH JOE THE OWNER. SAYS HES BEEN IN BUSINESS 27 YEARS. MUST HAVE BEEN RUNNING THE SAME DISNHONEST RUNALONG SCAM FOR THE LAST 27 YEARS I IMAGINE, DONT BUY MAJOR COMPONENTS FROM THESE FOLKS, THEY DON'T FOLLOW THROUGH OR DO WHAT THEY SAY.

tilden carcare

12/09/2019 21:27:12

This a great business to get your automotive parts.For yourself or your bussiness.This company has the experience you can count on to get you the correct part everytime ,Thanks Dakota Auto Parts

William Alexander

03/30/2020 23:56:21

Worst Auto Salvage in Grand Prairie! Don’t go there! I’m doing you all a favor by posting this warning! Spend your money anywhere else but here!

Jessi Marquez

02/19/2019 17:04:33

HAD THE PLEASURE OF SPEAKING WITH JOE THE OWNER. SAYS HES BEEN IN BUSINESS 27 YEARS. MUST HAVE BEEN RUNNING THE SAME DISNHONEST RUNALONG SCAM FOR THE LAST 27 YEARS I IMAGINE, DONT BUY MAJOR COMPONENTS FROM THESE FOLKS, THEY DON'T FOLLOW THROUGH OR DO WHAT THEY SAY. THEY OPERATE AS GRAND PRAIRIE AUTO & TRUCK PARTS AS WELL.

andrew perez

12/09/2019 22:00:05

Joe is great, Honest guy. He went out of his way to take care of a problem.

Ramiro Castanon

02/12/2020 15:21:54

Joe took care of me when I needed some help with a diesel engine, he will be my go to when I need used car parts.

Ricky Henry

09/04/2019 18:02:31

Is bad customer service they sell rude and mean and they keep change the price I don’t recommend

Ricky Mik

12/18/2019 20:10:50

It was great they where not open. But had excellent service..

Kent Kesterson

11/15/2020 17:47:27

Great Place to get Sprinter Parts from. Price is fair.

Adrian Stefan

01/24/2018 02:53:06

they dont keep track of their inventory, not coming back here again

Serjio Blockus

06/09/2020 21:20:24

Great people doing a Great Job. THANKS from the Glidewell Family

NCHERRYable

08/21/2018 19:34:26

Never doing business here again. This place is so unprofessional and very rude!

danny marquez

02/19/2019 16:59:29

Address:	3930 E Jefferson St, Grand Prairie, TX, United States
Phone:	+1 972-237-0405
Services:	Used auto parts store
Methods of Payment:	Credit cards Debit cards Cash only
Website:	Website
Rating:	Based on 51 Reviews
ZIP Code:	75051
Open Hours:	8:00 AM - 5:00 PM
Popular times:	Sundays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		Closed
Thursday		5:30:00 AM - 2:00 AM
Wednesday		8:00 AM - 5:00 PM

Dakota Auto Center, Inc. JunkYard in Irving (TX)

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