Murdock & Son Automotive in
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Address:3135 S Shiloh Rd, Garland, TX, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:75041
Working Time and Location
What clients say about Murdock & Son Automotive in Garland (TX)
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Hands down, by far, the most professional and reasonable car service I have ever experienced. In today’s economy with companies trying to price gouge and make a quick buck, these people do it right. I needed 2 things done and had my car back within 2 days, all for under $200. They have gained a new customer for life.
Sep 04, 2025 -
They were very professional on phone,did a good job,car drives totally different wich is a good thing.Will be back with daughters car.Appreciate them,thanks.
Sep 03, 2025 -
Fantastic service! Honest, friendly and fair pricing. They work on our company service vehicles as well as my personal vehicles and always do a great job.
Jun 13, 2025 -
I was referred to Murdock & Son by another mechanic shop. It was the best referral ever!!! Had an AC issue that no one seemed to be able to fix. Whelp, not for Murdock & Son. Thank you all so much for fixing my AC in this Texas heat.
Jun 13, 2025 -
Excellent! Brian did a fantastic job on my Chrysler 300. Diagnosed the correct issues and fixed it quickly and the cost was very reasonable. I can only recommend this shop and will come back here in the future if needed.
Jun 08, 2025 -
I would love to thank Murdock &son automotive even thought my truck was a nightmare to get fixed.. I am beyond pleased and happy with their service.. I highly recommend them and thanks to Bryan to having such a patience in fixing my truck and making me happy.
Mar 14, 2025 -
I had an excellent experience with Murdock Automotive. They replaced my tension belt and pulley at a reasonable price and completed the repair very quickly. Their service was far superior to Firestone. Firestone charged me over $700 and made me wait five hours, only for the part to fail within three months. I had to replace it again with Murdock due to Firestone's poor-quality parts.
Feb 07, 2025 -
Just had my classic 1967 Ford Falcon Futura Sports Coupe in for a couple of repairs. They were glad to work on it where other places didn't want to touch it due to its age. The repairs were easily made in one day's time. The car drives great and has brake lights again. Great service and experience!
Oct 17, 2024 -
Spent just over $1,000 to “fix” a check engine light issue. They were sure it was an issue w/ the intake manifold gasket. I was so sure they’d fix the check engine issue that’d long been bothering me that I had them change the spark plugs too while they still had it in their shop. Long story long, still having to get my inspection done in a rough part of town to get it to pass…
Oct 04, 2024 -
I've had two vehicles here in the past few months and every experience with Murdock & Sons has been excellent. Today they went out of their way to help me, far above and beyond what I expected. You won't find better people than Brian and Laurie and the group at Murdock.
Aug 08, 2024 -
I took my Hyundai Tucson to Murdock and sons on S Shiloh road, what a wonderful experience. A main dealer wanted $200 to just investigate my problem and needed the vehicle for 24 to 48 hours. I can’t imagine how much they would want to fix the issue!! Murdock and sons had it fixed in 45 minutes for $65. I highly recommend this great automotive service shop.
Jul 31, 2024 -
I recently took my 2014 Kia Forte EX to Murdock and Son Automotive for repairs, and I couldn't be more pleased with the experience. We dropped off the car a little after 10 AM, and Richard had it fixed and ready for us by 1:30 PM. The service was incredibly fast and efficient. The team at Murdock and Son Automotive repaired the front lower control arms, and the car is now running smoothly. The customer service was excellent throughout the process. Richard and his team were professional, friendly, and knowledgeable. I highly recommend Murdock and Son Automotive for their outstanding service and quick turnaround time.
Jul 03, 2024 -
Taking my truck to them was the best decision I ever made! I have been taken advantage of by every shop I ever took my vehicle to but Murdock & Sons has shown me that honest and fair people do exist! They went above and beyond to help me and get my vehicle fixed quickly and even stayed late to do it. The price was great and they even fixed a problem that made my Check Engine light come on which was a whole separate issue from what I took it in for. I will never take my vehicle anywhere else. I am a single woman and I have finally found someone I trust. I highly recommend them and can't say enough about their honesty and integrity.
Apr 26, 2024 -
Wow… what can I say… been coming here for almost 20 years now…. Had everything from wheel bearings, transmissions, to radiators to brakes and rotors done here. Pam and Laurie upfront are easy and great communicators. Doug Murdock is the most knowledgeable mechanic I have ever met. He owns his craft and says in touch with the changing industry. He is honest and the price is fair and reasonable. He does stuff the right! Thanks Murdock family for taking care of my vehicles and fleet trucks over the years.
Feb 08, 2024 -
First of all, I live in McKinney - with hundreds of mechanics between me and Garland - and Murdock & Son is 100% worth it. When I first got my 1999 Ford F-250 about 3 years ago, I took it there upon the previous owner's recommendation. Great experience. Then I got a little lazy, and it got harder to get over that way. Took Big Blue to local mechanics with not so great results. Had a recent issue and had it towed to Murdock & Son. Their office and the owner bent over BACKWARDS to deal with my questions, my hesitations, and helping me figure out next steps - whether they fixed it or I sold it. They went above and beyond over a period of 3 WEEKS, and I just think everyone should know how fantastic their team is. Thanks, y'all. - Rachael
Jan 31, 2024 -
This is about my son’s experience, which is why I’m going there next week. My so thought he had a fuel pump problem, but he didn’t. They could have told him anything and charged an exorbitant price. They didn’t! The problem was identified and fixed, in less time than he expected. What they provided for him went beyond fixing the issue. They provided him with fairness, honesty, and integrity! That was served with courtesy and politeness! I will be going there next week with my car. Thank you Murdock and Sons!
Dec 22, 2023 -
One of the best mechanics I've ever had to come to. Always so nice, honest and effective. My car had an issue with the oil pressure, they resolved it and when my car had issues after that they followed up and fixed them and got me on my way. One of the best mechanics in Dallas
Nov 10, 2023 -
Had an emergency situation with my son's F150 and went to them with no appointment. They jumped right on the truck and told us to give them til noon to figure out the issue. They diagnosed the issue and repaired the problem at a reasonable rate. I really appreciate working with Lisa and Doug as I live in Tyler and my son works in the metroplex. Thanks for being fair and honest.
Aug 24, 2023 -
Honest automotive repair services are difficult to find. I've had several repairs done here and have always been impressed with the honesty and up-front candor. In a dire situation or just not understanding my issue, I always get the plain truth, and even a little instruction on how I should monitor a possible larger issue. I feel fortunate to have found Murdock & Son and will always come back.
Jul 18, 2023 -
Note: Edited after working with Laurie to resolve the windows issue mentioned below. Happy to report they fixed my windows and were very kind about it! I originally brought my Lexus RX 350 in because my a/c was blowing hot. They assured me there was no leak and charged me for a freon charge and sent me on my way. When it started blowing hot a few days later, I returned and suddenly they'd found a leak. I understand now that sometimes if the leak is in a certain spot, it can take a while to show up. I didn't realize that at the time, which is why I was frustrated. They fixed the a/c issue, but I was upset that when I got my car back a week later, my dash was broken and glued back in places. I understand now this is a common problem with Lexus models around my year. I would have preferred and appreciated they warn me about some damage beforehand, but at least now I understand it wasn't poor work. After I got it back, my back power door wasn't working. I returned and they fixed that. I didn't realize until after that, that 3 of my 4 power windows didn't work either. After writing a review about my experience, Laurie contacted me and offered to make sure the windows were working properly and I'm happy to say they are now. Thanks for making this right!
Dec 27, 2022 -
Wonderful experience! Mark did an amazing job communicating to me what my car needed done, when it was going to be done and how much it would be. I will definitely be coming back for any other work my Honda Civic may need! 5 stars!
Jul 26, 2022 -
Great shop. Awesome people. Discovered a few months ago. Wish I would met them years ago. Could have saved me some headaches and cash.
Jul 14, 2022 -
I went here to get my brake pads and rotors changed, after a little while Doug came back and brought to my attention that my axle was bent and gave me options to see what I wanted to do, so I went ahead and they ordered the part and fixed that too. They got it done within the day and they were reasonably priced. Everyone was super professional and they explained everything I needed to know. I'll definitely be coming back here for future repairs.
May 11, 2021 -
Last night my truck starting sputtering out going up an incline. I was up all night researching (and stressing) about what it could be. I stayed up late researching reputable mechanics close to my job. I had barely made it to the shop and was waiting outside for them to open. I have a love/ hate relationship with my truck. More on the love tho...anyhow Doug was able to get her going back strong again. He suggested something and it was definitely what he mentioned before he looked at it. Ignition coil and he even suggested some upcoming maintenance which I also was aware it needs. I will be coming here for all my oil changes and not some random place who doesn’t know their customers. They genuinely care about customers and they take great pride in their work. THANK YOU for being so fast and courteous to me. It is appreciated.
Mar 03, 2021 -
Laurie and Mark are truly wonderful people! Very professional and quick when I needed help fixing my recent cash car purchase. The car is in much better condition thanks to them, and for a reasonable price on multiple fixes! I cant wait to use this awesome business in the future!
Sep 10, 2020 -
I never had a regular mechanic until I came across Murdock & Son. They are very honest and upfront with repairs. The first time I took my Dodge Ram in to get the heater checked, they actually talked me out of a $2000 repair because the problem would most likely happen again. That sealed it for me. I had never had somebody talk me out of spending money at a business. Another time I had a leaky radiator, called them to make an appointment, and they were already ordering the part before I even delivered my truck to their shop. And then they had the truck repaired within 1 day. Repairs rarely take more than 2 days unless they are completely swamped with work. They always called to confirm pricing before starting repairs and call again when repairs are complete. They are great. Everyone from the shop to the front desk always go above and beyond to help get me back on the road. Highly recommended.
Jul 30, 2020 -
Murdock and Son is the best mechanic I've ever been to. I took a car I was looking to buy here, and they gave it a thorough inspection and test drive free of charge, and gave me a full rundown of everything about the car. Very friendly, professional, and clearly showed their expertise. Plus I was given some excellent advice and left knowing that Murdock and Son cares about its customers in a way that is rare nowadays. Weren't looking to get anything out of me, they just wanted to make sure I was taken care of, this place is as high quality as it gets when it comes to service.
Jun 17, 2020 -
Wow! I went to Murdoch & Son today and was beyond impressed with the service. They accepted my late appointment the day of and were so professional with my SUV. They were so friendly and truly care about what they do. It was very affordable. I can't recommend them enough. I will be back!
Mar 10, 2020
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