Your Plano, Texas O'Reilly Auto Parts store #5996 is located at 1900 K Avenue. Visit us to find the parts, tools, and accessories you need for your next project. We offer Free Store Services like battery testing, wiper blade & bulb installation, fluid recycling, Check Engine light testing, and our free Loaner Tool program (refundable deposit required). We also resurface brake rotors and drums. For questions and help on your next repair, speak with our Parts Professionals today. Whether you need motor oil, a new car battery, or an air filter, O'Reilly store #5996 will help you find the right parts for your vehicle. With more than 6,000 O'Reilly Auto Parts stores across the US, there's always an O'Reilly Auto Parts near you.
Hours not specified
What clients say about O'Reilly Auto Parts in Plano (TX)
Dylan was able to let me use the warranty that I was unaware I had on a lightbulb ! It was awesome. He had great customer service ! I love this oreillys location .
A friend recommend visiting OReilly Auto Parts after I had 2 failed attempts to Auto Zone for assistance with a car battery. I spoke to Josh over the phone and headed straight over to the location on Ave K in Plano, TX. He truly went over and above to assist me and installed the car battery as well. I was so grateful for the speedy service. What a difference in customer service versus Auto Zone. Thank you again O Reillys!!!
Come here often to buy my stuff and I was recommended to an older gentleman who works out his truck outside the building very unprofessional peeing outside by the dumpster and hangs out in the lot day and night drinking with buddy’s .
This place was good for years and about 2 months ago it changed. They are rude. Unhelpful. Horrible customer service. Some act like they dont know anything. Ill be going to the one on jupiter from now on. Horrible customer service.
This O'Reilly's is really great.. ask for Cameron he went above and beyond... And they will run diagnostic for free.. they will put in oil for free they will check batteries for free... I've always had a good experience with them
Needed a battery tested and ultimately replaced. Laterrance was helpful, knowledgeable, and a lot of fun to talk to as he replaced the battery. 5/5 service. You can't get better than this.
I had the most pleasant experience at this O’Reilly! Carlos was very kind and patient in helping explain what I needed for my vehicle. He went above and beyond in his service and I highly recommend this location for your auto needs!
I was at your Richardson Store. I called a young man named Daniel about a concern I had with a rock hitting my windshield. He said “come in and I will show you a kit that we have and help you.” He was so friendly and kind. We drove to the store and he walked me through the steps of what to do then he came out to my car and took a look at the area in question. He said I should worry about those because they were so tiny and hadn’t spidered out like others he showed me near by. I found his his service, friendliness, and honest absolutely amazing and outstanding. I believe he he is the Assistant Manager. Well done Daniel! Thank you. I will be a customer for life after todays experience.
Horrible business. I made an online order and they never sent me confirmation or even made a phone call to let me know it was ready. I also went at 9:27 pm to pick it up and they were closed. The sing at the door says closes 10pm and it also states the same online. That’s just not professional at all.
Great customer service!
I went in to get my battery checked, the sale person at K ave location was very knowledgeable and friendly, he performed more test than I initially thought I would need and found the issue with my car. I didn't make any purchase today, but I would definitely come back to this store when I need help with my car.
Great customer service but they can be little bit better and on parts ordering the correct ones not different parts so many times you have to come back to the store and replace.
The best customer service ever. So what if you had to wait 15 minutes. It's not on purpose and they're always eager to do what they can. I forgot his name, but a guy with a distinctive voice was the best!
Been buying auto parts from O'Reilly's for as long as they have been in business in Plano. Normally excellent parts selection and availability. Will ship hard to find parts from any other US location free.
Waiting time was short. Assistant was helpful. Was referred by Costco because Costco does not stock sports car batteries of that brand. Price was good too.
Parking was easy. Opheld the CDC pandemic rules of distancing with face masks. Customer Service is good.
Very affordable! Friendly enployees gave me a quick quote over the phone. When I arrived, they got me in and out in a jiffy. They even installed my light! Thank you O'Reilly staff!
I was very impressed by their service. They are able to find a part that AutoZone could not find in their system. They rapidly came out install the part for me at no charge. Very impressed by your knowledge and service.
Thank you O'Reilly Auto Parts for such a wonderful experience today; you guys got an awesome team! Special thanks though to Francisco for giving me a 5 star delightful customer service experience; he patiently answered all my questions and carefully guided me through my purchase. I'll be coming back soon :)
Keep it up!!!
I was there to see if my motorcycle battery was good, a young kid working there told me he couldn't help me with that, until I told him they had done it in the past, he had a horrible attidutte, he took the battery told they were going to charge it and be ready the next day. I picked it up, they said it was good and charged. I installed it in my bike only to find out it wasn't charged. So I guess they lied to me and didn't charge the battery. I will never go back to this place and will definitely spread the word of the bad experience I had there.
Price ok. Need better service skills. Or maybe after waiting at another oreilly for 45 minutes and they not having the parts I order the day before. The 15 minute I had to wait in a empty store wad just icing on a bad cake
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