Signature Towing JunkYard in Plano (TX)

Josh towed my Mercedes extremely professional took amazing care of my suv and took all the time to explain what he was gonna do it died and won't start all the wheels were locked and he was great with customer service and keeping me up to date on where he was and how long it was gonna be highly recommend using Josh and will be asking for him in the future

Towed my new car with entransits... that I requested to register the 20th of last month and never got an update on... have used visitor passes (which is only get 5 of monthly) just because I was worried...

I called on Monday after waiting 3.5 hours for another tow company that repeatedly stood me up - Signature Towing got out to me within 30 minutes and had my car transported with no hassle or fuss or stress! The delay had forced a second tow trip, so I called them again today to transport my vehicle to the repair shop and they handled it no sweat!! If you need a reliable tow company, look no further!

Do not use this company they are some crooks unorganizedis , unreliable and irresponsible by all means I wouldn't recommend this towing company to anyone.They loose my key and want me to wait two days for them to check cameras to find out where they keys were misplaced . I need to go to work and been here for four hours with no results. Any professional establishment would take responsibility and call a locksmith and replace the key they were responsible for. Not to mention the items that were missing from my vehicle. Stay clear from this place if you have a choice

Great experience with Rob and Signature. Good on the phone, quick to pick me up, great ride back to my house. Rob got the car into the perfect spot, and the price was more than fair. Would definitely use again.

Dan was beyond helpful and kind. He made cleaning out my car a smooth experience.

They released our car to the Insurance company without even getting our permission to release the car to them. They said that the state of Texas allows them to do that. Now we have to drive out of are way to get are personal items out of the car. If your car. Is towed here.Be prepared for trouble.

I never give 1 star ratings. But one of your drivers (driving MC440256) was driving ridiculously dangerously, almost clipped several people, tailgating etc. Do better.

They could not have made it any easier. I called them at 7:35am. They picked up my truck within 40 minutes. Polite on the phone as well as the driver. I cannot recommend enough. WTG Signature Towing! Job well done.

Test driving a customer’s truck to make sure it was good to go, it broke down on me. Called Signature and they were able to help right away! Hands down best experience I’ve had with a tow company. Friendly, professional and speedy service!

First experience using Signature Tow and WOW. What a fantastic experience! Byron arrived within minutes of my call and took great care of me. By far the BEST customer service I have ever experienced from a towing company. Thanks again, Byron! You were great!!

This 5 star rating is a direct result of the service I received from Ms Jan. Today Her compassion was extraordinary- beyond necessary and quite literally lifted my spirits and gave me , valuable time. I wish there was a way to repay her for just listening to me , and directing me beyond what was expected and like a random angel because I couldn’t find help elsewhere, that meant so so much to me!!! I am stressed beyond belief rn , happy good people exist

YOU CAN CANCEL XMAS FOR THIS COMPANY. TOWED MY CAR FROM VISTOR PARKING. I DISCOVERED IT HALF AN HOUR AFTER BEING TOWED. CALLED THEM AND ITS IN PLANO WHERE IT WAS TOWED FROM AND THE CHARGE IS 321 AND SOME CHANGE!!! AND I HAVE A WITNESS THAT SAW ME PARK IN VISITORS BECAUSE I WAS IN HIS PAID PARKING SPOT AND HE ASKED ME TO MOVE AND I COMPLIED TO VISITOR PARKING!!! LAW SUIT AND SIGNATURE TOWING COUNT YOUR DAYS!!! THE # PROVIDED RANG FAST BUSY 4 X'S BEFORE I CALLED 911 THAT GAVE A DIFFERENT # AND THEN HAD TO LEAVE A VOICEMAIL!!! LAW, LAW, LAW SUIT!!!

This company was called to the place of a need. I was there and was able to observe them. When met with a special challenge relative to a need, John Hall stepped up to the plate and performed beyond expectations. So professional, courteous, and met the need in a caring way. They got the job done. Thanks for much John Hall.

First time using them. Won't be the last (hope I won't have to lol). I called in and spoke to a helpful lady who scheduled my pick up and the truck arrived in 20min. Nathan the driver was courteous and took his time hooking up my cherished BMW! He delivered it in tact to the dealership and unloaded it for repairs. They use a flatbed which is a must for me! My car is lowered and sits on low profile tires. No problem at all. Great job!!!

TREVOR was amazing, he was very polite, friendly and professional he made us feel at ease on a very stressful situation. the dispatcher was great as well...I highly recommend signature towing.

My bike had an adjustable pushrod collapse on a busy road, which killed the engine. I coasted it to a nearby parking lot, expecting this to consume the rest of my day. After calling for roadside assistance, Luke from signature towing showed up much sooner than the ETA. He was professional, efficient, and personable. I could not be more pleased with the quality of the service. As a result of the quick response time, my downtime has been minimized. Thanks for the ride!

Reliable and professional towing service. The technician Jeff Lozey arrived on time for our appointment and was not only friendly but knew his stuff. My car was stuck in a small basement garage where 3 other towing companies weren't able to pull it out but Jeff used quick thinking and ingenuity to pull it out and get me safely to the dealership. My only gripe was that I wasn't told there was an additional fee since the car was in a parking garage (why I'm giving it 4 stars) however the standard pricing seems competitive with the other towing services in the area. Overall great job to Jeff!

Trevor (I hope I remembered his name right haha) was amazing! Super easy going and nice guy, he got to my location right away! Thank you guys!

They were contracted by geico for roadside assistance. My car stopped working and I pulled into a parking space in a restaurants property. I asked these people to take my car home and place it in my driveway. I was not present during the tow. They left my disabled vehicle on the side of the road, not close to the curb, and facing in the wrong direction of traffic flow, instead of placing it in my EMPTY DRIVEWAY

Thank you Darrell - but especially, a very special thanks to Rob for his careful, professional and EXPERT towing of my Classic 67 Camaro. He could not have been more skillful, respectful and professional during the entire towing experience. He was mindful of how low my car is to the ground and did everything necessary to ensure NOTHING was damaged! I would HIGHLY recommend Signature Towing, especially if you have a restored classic musclecar that requires "special expertise" and care. Thank you Rob !!

I woke up in the trunk of my car. I sleep here sometimes. I get a little privacy this way at least. Upon clicking my trunk release, I crawled out into a sea of tightly parked cars. Dirt and rock surrounded by a very tall fence. It was three AM and I had to pee. I made it about halfway to the nearest bush when I was redirected back to my car by two very vicious dogs intent on making a meal outta me. I drove up to what could only be the way out of this fence prison I seemed to be in. The gate was locked not budging. A large Mexican woman came out with a shotgun telling me to get out of my car. I did so. A few minutes later the police showed up and took me to jail. After 45 days they let me out and went back to see if my car was still there. It was not. I'm not sure where my car went off too. I sleep outside now. No privacy at all.

I worked with person "Josue" and This towing company came on time and as per call. did a nice job of explaining me how it works regarding my car towing. I requested a different place other than the one i though right in first call. The person "Josue" did a great job of updating Geico of this decision and made it easy for me. I recommend this person and also the towing company. He first tried to jump start my car and told that battery wont even start - possibly the alternator and battery both died as a result of alternator first dying. He offered a quick tow to his towing company and a tow first thing morning to the service center of my choice( as it happened on a sunday post noon ). ( that was very insightful as the dealer service company were not lifting the call and we dont know whether we have a drop off location open in that service center. He offered to cover my car door with cover as i could not up the glass. Overall good experience.

Lost a drive shaft at the corner of Jupiter and Plano called for a tow was greeted by a very helpful young lady who in turn schedule a pickup for my Jeep. The driver Josue called me within 10 minutes said he was close, from placing my call to being loaded up and heading home 40 minutes tops. Josue unloaded my vehicle and helped situate it! I’ve found my towing company and when driving a 30 year old Jeep a reliable tow company is the next best thing to owning your own wrecker!

After my tow was cancelled twice by two other towing companies and waiting five hours until 3:00am, my insurance company contacted Signature towing and they got to me and my stranded car quickly and was very professional! He took pictures of my vehicle once it reached its destination and sent them to me. I will always use and recommend this towing company if I’m ever in need again.

The people working here they are very nice,, thank you

I had an absolutely horrible experience with the front desk worker today. She was an older woman who told me she in the middle of a shift change and was angry that she had to stay and help me. She had a completely unprofessional and condescending attitude towards me the entire time. She accused me of lying about taking my license back from her when she was the one who lost it on her desk. She nearly didn’t let me take my car back because she misread my license and thought it was expired even though it is not. She yelled at my friend when she was taking a phone call outside and she thought she was too close to my impounded car. Throughout the whole experience she was extremely rude, aggressive, and unhelpful. I’m not familiar with the company as a whole but I know this woman should be removed from any costumer service position immediately.