I had to get my car towed down the road due to two flat tires, I called around and eventually landed on Roper’s, the dispatcher Juan was really nice and quick and had the driver come out within an hour. I’ve unfortunately had to go through another towing company previously that was literally terrible so Roper’s was a breath of fresh air! The driver who helped me was Josh Hancock and he was also very sweet, informative, and answered all my dumb questions! Thank y’all for what you do! Genuinely!
We were stranded on the highway and feeling pretty stressed, but our tow truck driver Joshua Hancock truly went above and beyond to help us. He arrived promptly, handled everything professionally, and made sure we were safe the entire time. What really stood out was his positive attitude—he had a genuine smile and an uplifting spirit that immediately put us at ease. In a tough situation, his kindness and professionalism made all the difference. Highly recommend.
Great towing service. I couldn’t ask for any better towing service. Roper’s wercker have went over and beyond. Trevor was so professional, kind and caring. He really help me out with the fees and other issue with my truck.
I called because my skid steer was buried quite a bit in mud. Adam showed up got it out in less than an hour. After a few “failed” attempts, he remained optimistic and worked diligently to get me out. His work ethic and customer service was outstanding to say the least, great guy I should add as well.
I really have to give a huge appreciation to Justin and Levi for the hard work and professionalism on getting my truck unstuck and towed back to my home so late in the night after so many attempts and smart thinking. I honestly would recommend to anyone. Thank you so much.
My car stopped on US 75 in McKinney during rush hour on a Friday evening. Thankfully I was able to get it on the shoulder. McKinney PD called Roper’s Wrecker for me. John Spradling arrived quickly and did the work efficiently to take me and my car to the Toyota dealership. He was professional, kind, and very reasonable with his pricing. I would definitely use him again if I need a tow.
Before Roper’s Wrecker Service towed my son’s car, all four tires were brand new and in perfect condition. After retrieving the vehicle from their lot, we discovered one tire was severely damaged, damage that clearly did not exist prior to the tow. An employee of Roper’s Wrecker Service even witnessed and documented the damage in their system while the vehicle was in their custody.
Despite paying $307.83 to recover the vehicle, the company has refused to take responsibility, repair the damaged tire, or reimburse us for the expense. This level of disregard for accountability and customer service is extremely disappointing. I would strongly caution others to carefully document their vehicle’s condition before and after any service with this company.
We had a great experience with Roper’s Wrecking. I totaled our work truck and needed extra help with moving our large (and very heavy) service box, to our new truck. This company was happy to help (for an affordable fee). They offered amazing customer services. I highly recommend them!
On time, quick service. Moved a school bus 15 miles in under an hour from load to unload. David the driver was professional, efficient and a nice guy. Would have been 5 stars but cost double what I was quoted over the phone. The guy I talked to on the phone setting up the tow quoted a rate and failed to mention that the price was per hour w/ a 2 hour minimum, very deceiving! I would still use their services again, but I would definitely want a written quote!
Had to get my semi towed and these guys did a great job. Showed up quick, knew what they were doing, and got me to the shop without any issues. Great price and solid service . Definitely would call them again.Shoutout to Brandon Hughes for taking care of me.
Amazing! Excellent customer service, James Orrall deserves the highest praise. My tire blew out and my back one wasn't safe to drive on, he went the extra mile to look at the rims and was there in ten minutes. What great customer service! This company is by far the best I have ever used.
Josh Hancock did a good job in towing my car. The driver arrived quickly, was professional, and handled my car with care. Highly recommend them if you ever need roadside assistance.
Jordan was amazing! She was very helpful and patient with me as I went through the vehicle. She helped me get through it a lot easier than I could have alone especially in the heat! Thank you Jordan for that small bit of kindness during this difficult time!
Jordin turned a moment of stress and a bit of sadness into a better day. I had gone there to get my belongings out of my car that I loved that got totaled. I guess she could clearly see I was upset and did her best to make my day better. She was super helpful and answered any and all questions I had even the ones I felt were dumb. She even told some pretty good jokes. Jordin went above and beyond and I can’t thank her enough!
Very pleasant experience with miss jordin! She made the whole process easy and understandable. I was very frustrated that day and she was so patient with me, it made everything so much easier. Definitely recommend her if you need help understanding.
Dispatcher wouldn't send out a tow until the next day to help me out, instead of having to store my boat in their shop. First thing next day ADAM showed up 30 mins early which was awesome, 30-45 mins later boat was on roll back, fast considering the size of boat. He treated my boat like it was his. And got it on safely and delivered to the trailer shop. I hope i don't need a tow again but if I do I'm calling ROPERS Thanks guys you're awesome
We had a blow out on the highway, after running over some debris in the road. Our car manufacturer stated it would take an hour & a half for someone to get there, so I looked on Google to see who was close & might be good. Let me tell you, Roper’s is definitely the one you want to come to your rescue! Roger answered the phone on the first ring, listened to me being panicked on the side of the busy highway, and had someone from his team to us in 20 minutes! 5 star customer service and our tow driver was very professional and kind throughout the process. Even stayed to make sure the car was delivered exactly where the dealership could fix it. Thanks for your kindness & professionalism!
My van broke down at the drive-thru window at the pharmacy at Tom thumb. I had a lot of angry people behind me. Luckily Adam showed up fast and got my van picked up quick. I appreciate him!
I visited the wreckage yard yesterday, to help collect my son's belongings out of his truck. I was so pleased with the help I received from Jordan. She brought out a golf cart so that I can move the items into my car. She had another worker there help to remove my son's toolbox from the back of the truck. She was kind and helpful. She helped take off some of the burden I was feeling when I arrived there. I appreciate the helpfulness and friendly disposition!
After one of our car’s engine died we decided to keep the car in the garage and repair and detail smaller issues in the garage while waiting on a new engine. Our son is a huge car fan and we thought this would be a great way to teach him some good skills. When the car arrived on the tow truck it was clear that it was going to be tricky not taking up too much space to allow our Jeep to park in the garage as well. I conceded the attempt being that we need full access to the jeep in the garage being that we have a 4 year old and a 7 month old. John Spradling took it upon himself to show off his talents and maneuver our bmw into the garage safely and left plenty of room for everything. Our week started off on a bad note with some car trouble but John’s excellent service definitely made sure that it ended off on a win.
Tate P came and towed me when I had a blow on on an extremely busy highway. I was so nervous and scared...he was very calming and reassuring. The gentleman that took my emergency call was very kind and understanding when I said I was scared. They were there before I knew it. The fee was extremely reasonable considering it was a Sunday morning. Thank you for your service!!!! I highly recommend this company for any of your needs, I promise you will be pleased. They are the most polite people I've encountered with a towing company and Tony P. Is just a very polite gentleman. I felt safe the entire time he towed me to my destination. Hands down I will use them again if I ever need too, which I pray I don't. Thank you guys so very much for your kindness and reassurance in a time I needed it most!!
Motorcycle towed via officer. These guys are pros!! No damage whatsoever and were very kind during pickup. Shout out to Taft Partridge, my tow truck driver. He towed my ninja 400 and did not damage it whatsoever, saving me thousands in damages. I know lots of companies that would just dump motorcycles out into their lot if they were towed by an officer. Thanks Taft. Cheers to you dude. Can’t tell you how much I appreciate that.
Great service and great experience. I had a ride on trencher stuck in the mud at a job site I'm working on. I called Ropers and they had someone out within the hour.
Brandon showed up and hooked up and it was out of the mud in a minute. Great experience. I highly recommend Ropers and Brandon!
Taft came out and saved the day!! I had a tire blow out and called my insurance roadside assistance. That was a joke. They were going to take over 3 hrs to get to me. I called Ropers and they were there within 20 Minutes. Taft loaded my car, me and my dog up and towed us home! He was the professional, knowledgeable, and very courteous! I highly recommend Ropers… ask for Taft!!!
I showed up to pick up for Copart. Justin did an awesome job by helping me out. The car I was picking up was burried by at least 15 other cars. No bad attitude about it no negative remarks . He said hold my water and hoped in the forklift to assist me as soon as possible. Removed all the vehicles and had me back on the road in no time. Thank you Justin keep kicking butt!
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