Had some trouble getting my new light bulbs installed into my tail light housing. Gavin while getting off work stopped and helped me with the installation. He was very informative about what to do and just a great guy to speak with. I will definitely be going to O'Reilly’s for my vehicle needs.
Headlight. Very helpful they put it on for me I didn't have to take it to a mechanic shop to have it put in they were very very helpful did it all I would request anyone that was looking for anything like that or any parts to go and have O'Reilly's help them they are awesome they do a great job in helping their people I read them as a number 10
Stopped at the Martin location last week. Customer service was A+. Not only did the gentleman fix what I went in for; he made sure all my other bulbs were in working order. Thank you!
Associate here for other way to help me figure out what was wrong with my car specifically Gavin it was a major help to me today! He went out his way and spent an hour helping me figure out what was wrong with my car .
I visited the business on 05/31/2025 in search of lug bolts for a Ford Ranger. This happened to be the 3rd parts store I had visited for the part I needed. In all 3 stores, the computer was listing the wrong part. The manager and the associates went through their inventory with a set of calipers until they found a match to the old one I had brought with me. The dedication to help me was astounding. They have won my business. Thank you for the help!
Had some issues with my 2008 Chevy Malibu for a while, been going to advance auto parts for the last 10 years, I will now only go to O Reilly auto thanks to a gentleman named Gavin in Martin, TN. He was a tremendous help for me and I could tell how passionate he was about his job, there’s not a lot of people left in this world like Gavin and I would love to see him running the store in Martin one day. I will never forget this experience and he is the reason O Reilly in Martin TN will be my new home for anything thing I need with my vehicles!
I called up there and got on the phone with a worker named gavin. I was wondering the price of a exhaust manifold (i snapped a bolt in mine) and he pulled it right up. also gave me advice on how to get the bolt out! 5 stars ? ????
The crew at the O'Reilly store in Martin don't have a clue of what they're doing they like to lie and don't want to look nothing up and make you pay for something that you already bought again or if you have a question about a part that you had ordered they can't even tell you that they have it they're so unfunctionable I recommend going to Union City or anywhere else but Martin
They helped me when my car broke down and no one else would.They went out their way to help me get my car moving to a safe place and find out what was wrong with it. I called another auto parts place and they refused to do anything.
Everytime I go in and deal with one employee he gets my parts work and I always have to go back in and get the right one ifi we're you I wouldn't go to tanner bell when he's working go to someone else's
I went in to get windshield wipers and the person that sold them to me offered to put them on my car when I asked them and was happy to do it I gave him a $5 tip and went on about my day definitely definitely recommend very respectful and gave me the best deal possible
No complaints here. Any time I need as part, this is where I stop. I have an '87, a '94, and newer autos, and they help me keep every one of them going.
The employee that waited on me assumed I did not know what I was talking about and treated me like I was not intelligent enough...finally after when it was brought to his attention my information gave him the correct part....would definitely go to Advance in Martin from now on....there the employees are understanding and listen to you....
Well for the manager I feel like he knows his stuff. One of the other guys was have trouble finding the buttons on the computer. And the day after spending almost 400 dollars on parts the guy on the phone was very rude and hung up the phone so yeah I'm not happy with the guy I talked to on the phone
These guys went above and beyond to help me, even got their hands dirty when I was having trouble getting a pulley off. Definitely the best auto parts store around the Martin area.
This place sucks!! Ordered 3 coil packs Sunday, was told they would be in Wednesday. I go up there Wednesday. I'm told "we have two, don't know when the third will be in...if at all". Save yourself the trouble and go to Advance.
Helpful and knowledgeable Employee's, A great place for reasonable carpart prices. There Riley's Reward program Card is cool too it'll definitely help you out in that great Walk of Life many of car problems are abound, Great card to save money for future purchases
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