JLS Towing & Repair Westmoreland, TN in
Westmoreland (TN)

I had a flat tire on the way to a business vending event, and to my luck, a tow truck happened to be at the same gas station. The driver gave us the dispatch number, and not long after, he was the one who came back to help us. He was incredibly friendly, helpful, and truly turned what started as a stressful situation into a positive experience. Even though his truck wasn’t the best fit for our lowered show car, he went above and beyond..honestly troubleshooting options, giving us advice, and even helping us contact other local tow companies who could accommodate us. That kind of honesty and care is rare to find. Our “Charlie Swan” was absolutely the best, and JLS is lucky to have him on their team. While we didn’t end up using the service this time, we would absolutely recommend them based on the outstanding encounter we had. Thank you so much!

Have not yet used this shop but have spoken to them. Super friendly staff and seem to be very knowledgeable. Will be a great place to use for future needs.

Dennis helped me today with my car that would not start at my dentist office. He towed it to my service center that I use and he was so great and professional and answered all our questions. Thanks

I don’t normally leave too many reviews but I wanted to take the time to recognize the great service I received yesterday from Ian and the rest of the folks at JLS towing. My truck broke down on a back road and even on a busy Saturday afternoon, they were able to tow vehicle back to my house extremely fast. If you’re in a nearby area and need a tow, this is who I’d recommend.

Jody Swindle continues to exceed expectations every single time. His consistency, attention to detail, and commitment to quality are unmatched. Most recently, he brought my car back to perfect working condition—flawlessly, as he always does. It’s rare to find a shop that not only gets the job done right but does so with honesty, skill, and genuine care. What sets JLS apart is their reliability. Whether it’s a small issue or a major repair, they approach every job with the same professionalism and precision. I never have to second-guess the quality of their work, and that peace of mind is priceless. If you’re looking for a team that treats your vehicle like their own and delivers top-notch results every time, Jody Swindle and JLS Towing and Repair is it. I’m grateful to have found a shop I can trust completely. THANK YOU JODY!!!

Highly recommended. Unfortunately, I did not secure the names of my drivers who assisted me today. Maybe they will have this review shared with them and learn of my gratitude. They were prompt, VERY careful with the placement of my car on the ramp, and carful while driving and unloading the car at the lot. If you must have your car towed, this is the company to use. Professionals. Thanks guys!

Highly recommend. Lisa was extremely helpful, friendly and accommodating to my needs. Driver kept in touch regarding his arrival and was also very polite and professional. No wonder they are A+ rated with BBB, well deserved!

These guys were awesome in response and service. They were great to work with and saved our day. Higjly reccomend these folks.

After waiting 8 hours for a previously dispatched AAA tow, I was refused service by the worst company ever...what a blessing in disguise to have gotten a call shortly after from Ian who was absolutely amazing!! Punctual, professional and even apologized for my horrible experience that he had nothing to do with. Great company, dont hesitate to call them and turn your bad day into a great experience, thank you again!!

Just when I thought I was going to have a bad day and it was until JLS saved the day! Ian is the man! Got to me when he said he would. Loaded my truck with care and expertise. Those three character traits are hard to come by in people these days. I had a pretty long tow and this company came through for me when nobody else would. Don’t hesitate to give them a call.

Bo with JLS was great. Easy on the vehicle, very professional and courteous! Recommend them and will use them again if needed. Flawless experience with our 3500 dually!

We absolutely love this place, they are very nice and welcoming and very honest. They have done very good work on all of our vehicles we highly recommend them and for sure will return in the future for anything we need repaired on a vehicle. They keep all our vehicles up and running. They have always been amazing at repairing things in a timely manner for us

Ian was awesome. My car wouldn't go forwards but he was able to move it for me and get it on the tow truck without issue. It is worth calling the right people when you need help and these guys were great.

CHRIS IS THE BEST! He is so kind and down to earth. Best tow ever! We had a karaoke sesh the whole way home!! Highly recommended!

I've purposely waited to leave a review to see how my truck operated after the repairs were done. I'm happy to report things are 5 star still! I highly recommend JLS. They were honest with the repair that caused the breakdown and kept me informed of any issue they found as they worked on my truck. With the truck being worked on two hours away from my home, it was nice to receive phone updates and they always estimated the cost for other needed repairs and got my approval before doing anything. It is great to find a business that is so customer friendly. Again, I encourage anyone to give them a call. I believe they'll do you right.

1-8 2018 Ford Transit Connect Gentleman was very very nice. Got right to work on getting me hooked up. Very cold and wet and he still kept on working. No playing around, new what he was doing. Even thought his hands were cold and feet getting wet from the melting snow. I was impressed by him. If I had some work gloves I would have taken care of him. Good worker and polite. Thank you to him

Willie with JL towing was incredibly helpful, professional, and kind. They made the process expedient and I did not feel taken advantage of as I have with other companies in the past. Thank you for your help!

I called to get my Toyota Hybrid Avalon towed. Willie showed up very promptly and even gave me a call with estimated time of arrival. We discussed my issue upon his arrival. He was very knowledgeable- more so than me about my own vehicle . We agreed to jump the car first. It cranked right up so a tow was not needed. I drove to Toyota where I had a new battery installed. I can’t say enough good things about this towing Company and Mr. Willie. Great experience. Thank you.

JLS towing came out right away when I was broke down and did an excellent job. A lower ball joint gave out on my truck. Dave was very professional and did NO damage loading or unloading my truck. Awesome job. Thank You.

Anthony has towed my truck twice. I got fired and lost my wheel all in the same hour. Showed up within 10 minutes. He was really nice and made me feel better about the entire situation. Very professional, and took really good care of my truck. I hope the next time I need JLS Towing, Anthony is still with the company and on his way to haul my truck around for me.

Justin just picked us up on the side of the 24. He was very friendly and good at his job. He was very careful with the car and got us to the repair shop with no drama. Thank you!

Anthony was super! We had a hard time getting the car started enough to back it up in order to get it on his towing truck. He was so helpful and continued to work with me in order to get the car started with his battery pack. He did a fantastic job getting the car on the truck. He took special care to get it on and off the truck especially since the car sits so low to the ground. I would highly recommend JLS Towing!

One of our company leased vehicle was towed to their park and they were extremely responsive and helpful. It means a lot for us especially nowadays (COVID) thank you Lisa for you kindness. god bless you all.

Had a wrench thrown in my Friday plans when my car broke down, but Tae from JLS Towing & Repair came down and got me towed to where I needed to be. Really thankful for his personality, humor, and hospitality. He showed up when he said he would, had very helpful advice, and made an often unenjoyable event into an enjoyable experience.

Spending Sunday morning stranded is not fun and very irritating...but it helps when the tow driver shows up when he said he would and had a great personality. I was beyond annoyed as this was not what I had planned, but the driver was so funny he had us laughing in no time. Didn't catch his name but he was great!!! So nice to see such amazing customer service. Thank you!

Did not tow my vehicle because I wasn't with the car to show ID. In all of my time with AAA (and I've had them for a LONG time), I can't recall the last time I've called for a tow and they've actually even looked at it. Getting a one star because I explained why I couldn't be there, as I didn't have a car to get to him (because it was the precise one he got the call to tow), and instead of going to extra mile, or even being on par with all the others I've used in the past (and bypassing that "requirement"), he used it as an out to not tow me (but I'm sure still received payment from AAA). Smh

We scheduled a tow. The driver showed up unannounced 30 minutes early. I had a few items to get out of vehicle. Because he had to wait 5 minutes ( tho he showed up 30 minutes early) they left and told us to find someone else. The lady that scheduled it wad extremely rude and unprofessional. I would not recomend them ever. Hix towing is definitely the best option in town.