10/10 company! Michael is amazing, excellent customer service very knowledgeable, kind, friendly and goes above and beyond to take care of people. Thank you M and W Towing!!
These guys are amazing. My wife, 1 year old, dog, and myself hit a deer around 3:00 am and it totaled our car. I called a couple places and M & W were the only ones who answered. They showed up quickly and towed us. The driver Michael dropped us all at a Pilot gas station so we would be warm because it was freezing. No hotels nearby would take dogs so I had to get a hotel 20 minutes from where we were and tried getting an uber, lyft, or cab with no luck. Michael towed our car away and came back with his own truck and drove my whole family all the way to the hotel! It was too kind. These are some incredible human beings. Thank yall for everything.
They are the best, the price is reasonable and gives you best advise, they helped us save a lot of time and money, i will recommend them to everyone who needs towing service or even need help with load swap.
They're honest and won't take advantage of your situation.
Thank you so much guys for your help :)
Sara (Kang 22 Tranport Inc)
There is no better towing and recovery company in the gordonsville, cookeville area. Highest level of honesty and integrity. Family owned company that you can trust. Give them a call!!!
I’ve had to use them 5 time for the semi wreaker to tow my RV when had to move it to each place bcs I live in mine. Couldn’t meet a better Christian family owned company that goes out of their way to help ya out in emergency situation. Cameron runs the Gordonsville office and his Brother and Dad run the Cookeville location. Two area locations and multiple tow wreckers on hand too!
I was road tripping cross the country and broke down and they were able to help me out and find me a repair shop they were all so nice and fast !! These are some of the best people around!
Cameron went over and above expectation for our family. We had a flat tire at a very dangerous spot on I-40. After the spare was also flat the trooper highly recommended this towing company. Very helpful and professional.
Great towing service, my box truck broke down at a gas pump and they were really fast about coming out and making sure we wouldn’t get a ticket for blocking a fuel line. They had good communication the entire time. Definitely recommend!
Excellent outfit, if you are in a bind in a big truck in the Cookeville Monterey area call them first. Honest and dependable they get it handled. Have large boom trucks for lifting semis and trailers. Can handle large scale wrecks on interstate or small recovery of a truck on a back road. Friendly and will answer the phone the first time.
Excellent service! They went above and beyond to help me get my motorcycle took care of even after I was a bit of a hassle trying to get my motorcycle started and loaded to take back to Chattanooga. They helped in any way they could with a smile,? I really appreciated all the help and would recommend and use them again! ???
What amazing service my son received from this company, specifically Mike. My 20 y/o son got a flat tire on his way home to Knoxville from Memphis in the evening near Lebanon and thankfully after calling *847, the trooper gave him the number to M&W. They arrived quickly, towed his car to a tire store and since he was not old enough to check into a hotel, Mike went in with him to help him get a room. That's all a worried mama could hope for that there are truly good and amazing people out there that care about others. Thank you Mike and Cameron at M&W. I am forever grateful for you! I would give 10 stars if possible.
I had a great experience with M&W Towing. I broke down on the side of the interstate and they were there within an hour and charged a super reasonable rate. I highly recommend
Daniel at M&W towing was super helpful after my car completely broke down. I was stuck still 2 hours from home, just me and my 4 year old. Daniel went out of his way to help me, waiting til I figured out what to do with my insurance, made sure my son and I were okay and even offered to take us to McDonalds while he got the towing things he needed to haul us the 2 hours home. For kindness, patience, and excellent service please use M&W towing. If your a young mom, stuck with your newly potty trained toddler on the side of I40 - I hope you experience the patience, kindness, and empathy of a human like Daniel.
Thank you! And to your wife Brandy too (Ya'll are superior humans and my son and I appreciate you)
Best of the best, thanks for quick response to tow my truck and trailer, after I got a call from my driver last week in the middle of the night (Dec 2nd.) they showed up after 2 hrs and towed him to the nearest shop.
Me, my step dad, mom, and my two other friends were broken down on the side of the interstate. Not only towed the car, gave all of us a lift home! A true lifesaver! Daniel was extremely professional and I could consider him a great friend and a decent person! Against all odds he delivered the car in one piece. My mom's driveway was on a hill. Daniel never gave up or made any short cuts! I never gave any company a better review! I will use this company again!
M & W Towing was outstanding. I hit a deer at 12:00 at night, they were called and responded immediately... In my opinion that's impressive considering that someone more than likely had to get out of bed to come take care of my car. As if that wasn't enough, Cameron came out to the lot after 5:00. (Which is closing time) just to let me in to my vehicle to retrieve a couple items I had left behind... I explained to him that I and my insurance adjuster have called numerous garages to get my car repaired and every one of them said they aren't excepting new clients because there booked out passed the end of August. (FYI:This is the end ofJune) Cameron picks up his phone and calls a friend and the next thing I know, my car is in the shop being repaired.
I'm so thankful for all they have done. I feel as if they had gone way above and beyond the norm. THANK YOU!!!
My husband was traveling out of town and had car trouble late at night on I-40. AAA was taking forever, so I called M & W. A very nice man answered, and even though he was busy and couldn't respond to help, he called a friend with another service who was able to get my husband's car fixed and back on the road. So appreciate them and would highly recommend!
Amazing work from Todd saved us from being stuck on i40 and repaired our tire in 5 minutes flat. We still had issues and they fixed it without breaking the bank. 100% amazing work. Thank you!
Amazing place! Godly owners, that truly care about you!! Cameron Wilson is an amazing person, inside and out, and is willing and able to go above and beyond to help in anyway he can!
Never met a more polite man doing such a great service to people! I called and he showed up in a reasonable time, and was very professional. I would recommend his towing company to anyone that needs it!
M&W towing is a professional company that you can count on to get the job done in a timely manor and done right the first time. My wife and I broke down on the interstate and called them. The guy came quick and did everything he could to make the situation better. The cost was very reasonable and I would recommend them on any towing task.
Me and my family were stranded on 1 40 west last night for 4 hours after exhausting all possible means to fix a simple flat. We called everyone.... AAA, local tow services, TDOT, and local law enforcement we were unable to find help. We called M & W and after telling our story he left church, and in the middle of dropping off his kids, he rescued us. He also picked up everything we needed and met us at a gas station, after making sure everything was good he didn't even charge us!! WHAT AN ANGEL AND WONDERFUL MAN!!! THANK YOU SO MUCH
