Autopro Inc in
Cordova (TN)

They are really thorough with their diagnostics and repairs! Good people!

Made 1:30 appointment for oil change, left at 3:15-what’s the point of scheduling appointment? As I left the parking lot the oil pan cover was dragging. Had to go back and wait for reattachment.

I was going around different mechanics in Cordova and this one failed miserably.. I walked in knowing what was wrong with my car and they give me “different problems wrong with my truck” that do not need to be fixed or touched at all.. this place will be investigated.

Took my SUV in to get an oil change and to see how much it would cost to get the TPMS light code fixed. They came back and quoted me over an $1000 to get the tire module replaced which I declined, but charged me$150 to so call diagnose the issue we already knew about. Won’t be going back there anymore.

Recently, this business had a fire inside the shop during the night. I know this business was closed for over 6 weeks, and, still, driving by, you would always see employees outside working on something to help get the business back up - yard work, clean up, etc. What an amazing place it must be to work for if the employees (from secretary to mechanic) are still there, working side by side, acting as a team, and doing everything possible to help out the shop and shop's owners. I have been impressed with this shop and its growth, but to take my car somewhere where I know the employees are a team and love the place they work so much - it's invaluable. What a treasure in a sea of mechanic shops. I know the line is long to get work done usually, but that is telling, too. They are trusted, loved, and respected in the community. CANNOT wait for this shop to reopen.

Called twice to get work done, wanted me to reinstall so they could charge me for labor instead of just cleaning, also told me it would take 5-7+ business days before they were able to even diagnose my truck.

I received the best customer service and repairs from AutoPro! I dropped in on a Monday and was able to get an appointment that Friday. The repairs were completed within 48 hours. Sheila and Tim were both very kind, knowledgeable and the prices were reasonable! I would definitely trust AutoPro with any future vehicles needs and will refer my family and friends.

The folks at Autopro are excellent mechanics and I trust them. I’ve taken 2 different vehicles (Lexus and Jeep) and they did a fantastic job at a great price for both.

I am from out of state I am all over the road hotshot driver. My equipment broke down outside of Memphis and I was lucky enough to find auto pros nearby. Which towed my car from the highway I was under a load on my trailer. They towed my truck to their shop And fixed the existing problem. I can’t talk highly enough about Sheila In everybody at auto pro. Not only did they fix the problem in a timely manner. They were kind enough to then transport my truck to a local dealership so I could get an open recall that caused the problems for me twice already after purchasing the truck back in sept of 2023. The professionalism and kindness of this business went over and above for me. my only wish is that more businesses would take care of their customers like I take care of mine. Thank you so much Auto pro, Sheila In staff you guys are awesome. Thank you so much the Hodges family

Excellent auto service experience. AutoPro provided me with courtesy and kindness beginning with my phone call to them and also explained the service that was needed for my automobile in a way that I could understand it while keeping the cost to a minimum. The atmosphere while waiting was pleasant and the service was completed in a timely manner. I feel I can trust AutoPro with my future automobile needs.

Auto Pro is a great place to trust with your vehicle. Friendly staff, attentive, and willing to help you through your concerns! I appreciate the experience of my first car shop experience.

If I can post No Star I would. My car was at the shop for six months. The ending result was crucial. This mechanic is ridiculous. Lied to me several times. The only thing was wrong with my car was the reduce engine light. I was told all I needed was a turbo. The turbo lead to, several other parts I paid $4200 cash only to be told he don’t know what else to do to fix the problem to my car. I receive a $2000 refund and I have the broken car. He damaged the compressor in the radiator and had the nerve to call me to tell me that he broke my radiator but theater complete different story to his manager, Lisa. She told me she had to believe with her employee told her. Tim said he didn’t know how my radiator or compressor became damaged he say gravity damage it. I would never recommend them to fix anyone car they all stick together and they don’t play far. The only person was nice was the secretary Miss Sheila. But for Tim Lisa, and the owner I hope no one do you like you need me. See ya in court

I bought new tires online and Mazda refused to mount and balance them. I needed tires and an alignment done asap due to the amount of driving I do for work. I called AutoPro and they were able to take care of me that day (due to a canceled appointment.) I’m glad I was able to find such a great shop with very reasonable prices.

Went in on Tuesday which is ladies day for an oil change with no appointment. Waited a bit but watched a movie on my phone. They found I needed two new air filters. It cost me 106.00 which is usually what an oil change costs me anywhere else. Very happy I got in . Usually it take two or three weeks to get an appointment.

“The Pro of the Pros” WOW….. AWESOME….. PHENOMENAL…. The positive descriptors are endless. Auto Pro provided me with an experience I will never forget. The personnel: SHELIA, Lisa, Timothy needs to be cloned because they possess all the necessary qualities of successful people. They displayed endless patience; they were readily available. They were a “a wealth of knowledge”. They valued my time; they did not waste time in repairing my car in a professional manner. I dare anyone to conduct business with them. They are human magnets. One cannot help but be drawn to them because of all the aforementioned strengths. I know that Auto Pro will forever be patronized by me. Goodbye dealership. Hello Auto Pro…

I had a really good experience. I took my car to Autopro because the dealership was backed up and couldn’t repair my car at the time. I dropped my car off one morning and it was ready the next day. Autopro repaired my car in a timely manner. Also, they didn’t try to sell me any other services that I didn’t inquire about. So far, I am very pleased with my repair work.

The partnership I have all auto pro has been tremendously valuable to my business. Those guys keeps my vehicle is running, smooth every time and there’s always never a wait. Unlike other automotive shops.

Had my vehicle transferred here from Ford. Insurance and dealership wouldn't continue the repairs on my vehicle. AutoPro worked with me while finding a new funding source for my engine replacement. Work was completed fast afterwards and I finally got my car back after almost 10 months in the shop. Brought it back a week after for a minor issue. They diagnosed my problem immediately and offered a solution that worked, getting me back on the road with no down time!

I've been trusting Tim and the team at Autopro for more than 3 years. We just had a used car we were considering buying checked out at Autopro. Update: my wife loves the vehicle and I'm comforted knowing we made a wise purchase. Always thorough, fair, and reasonable.

Very friendly staff, but was kinda disappointed after bringing my car in and telling them what the issues was still was not able to get it done! Fix something totally different,. Then when asked what happened they said it was other issues on why they can't find the first problem! Document is everything on the first paperwork nothing said About water damage and corrosion but after second time now it's a water damage issues. But I can say the lady at the front was very helpful but I think the mechanic needs to be more clear and understand the first time! 700$ later still same issues and still no diagnostic check paper. Thanks

The mechanical parts of my convertible top were not working. AutoPro assessed the problem, cleared out codes on the computer, added some hydraulic fluid and problem fixed. The fee charged was less than I thought. Great service, wonderful people and a fair price. I'll use this place from now on.

This was our first experience using AutoPro, but it will not be our last. The entire staff was courteous and professional. Tim explained exactly what was wrong and provided a fair price to repair. Our Lexus was ready on the date promised. We're referring our family to AutoPro.

Auto Pro Replaced the engine in my 13,530 mile 2014 F-Type Jaguar . Due a catastrophic failure in the bottom end of the engine. Tim and Shelia are as professional, honest and knowledgeable as anyone you will encounter in the repair business. Gregg (The master in the back of shop) did a perfectly flawless removal and reinstall of the new engine from Jaguar. Honestly you can not tell anyone has been under the hood after the new engine was installed. I was quite impressed with not only his mechanical skills but his knowledge of Jaguar engines and really admired his laid back attitude about things. He was also very informative and answered all my questions on what could have caused the engine to seize up. Time line was also vey good, it was ready in six days from the time the green light was given. Although It was a very pricey repair due to the purchase of a new engine from Jaguar but the labor costs we very fair considering what all they did. Car cranks and drives out like a new Jag. The crew at Auto Pro did a great job and made me happy to get my car back on the road. Thanks to all involved.

I have recommended Auto Pro to several people since I went there. I recently visited another well known repair company and they tried to charge me over $3,000.00 for repairs on the same car. They were honest about my repairs, pricing was very reasonable. It's a shop women can go to and not be taken advantage of...Ask for Tim,, he's good !!

This was the second time that my Jeep Wrangler was serviced by Auto Pro. Tim, the owner, is very knowledgeable, professional, and very honest. The first time there was a weird shaking going on with my vehicle and they kept working on it until they found the problem and corrected it. I Appreciated their persistence in finding the problem and fixing it. This last visit was for an oil change but was also for an engine light that had suddenly popped on. It turned out that it was nothing except the gas cap was not on which forced the engine light to come on. It means a lot that they were honest and called me to tell me that it was nothing except the gas cap when they could have easily been dishonest and claimed it was something expensive that needed to be fixed. I highly recommend this business. They were also very timely and kept me informed as to what was going on with my vehicle, as well as always being professional and courteous.

I needed a mechanic to work on my daughter's Hyundai. I was very impressed with AutoPro in terms of the service and the charges. The mechanic and owner were very communicative and descriptive of their assessment. I was really thankful for how fast they were able to make the repairs too. I would definitely recommend them to anyone looking for a reliable, capable, and honest mechanic shop.

I have been a customer there for quite some time. I will not take my cars anywhere else. The head mechanic, Tim, is awesome! He is very honest and does quality work. He has a great attitude and knows his stuff. Their prices are quite affordable also,. I will continue to do business there and recommend this place to all!